Photoshop CC 2019 and Camera Raw is not working under macOS Mojave 10.14.3

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
Recently Photoshop CC 2019 (20.0.4) and Camera Raw become really frustrating under macOS Mojave 10.14.3 on my Macbook Pro Retina 13" Late 2013 (2.8Ghz i7 CPU and 16G RAM, Intel Iris Graphics Adapter, 1536MB graphics memory).

Here are the main issues:

1. The responding of Photoshop is very slow. For example, when I simply click the mouse to zoom in or zoom out (with the alt key) a photo, the transition with animation totally disappears. All other operations are extremely slow as well.

2. Photoshop crashes immediately after I pick the selection tool and click on any opened image.

3. The Camera Raw interface is not working. When I click the Preferences - Camera Raw and About Plug-ins - Camera Raw, it shows me the following:



Please help!

The following is my crash log:

Process:               Adobe Photoshop CC 2019 [1279]
Path:                  /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/MacOS/Adobe Photoshop CC 2019
Identifier:            com.adobe.Photoshop
Version:               20.0.4 (20.0.4.76)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop CC 2019 [1279]
User ID:               501

Date/Time:             2019-03-23 07:17:18.996 -0500
OS Version:            Mac OS X 10.14.3 (18D109)
Report Version:        12
Anonymous UUID:        9CD3DD58-A0A4-1A2A-8992-1BD3EB10A49D


Time Awake Since Boot: 2800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000000b0
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1279]

VM Regions Near 0xb0:
--> 
    __TEXT                 0000000103f4b000-000000010cf7f000 [144.2M] r-x/rwx SM=COW  /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/MacOS/Adobe Photoshop CC 2019

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.Photoshop            0x000000010614d7a4 0x103f4b000 + 35661732
1   com.adobe.Photoshop            0x0000000104379fc7 0x103f4b000 + 4386759
2   com.adobe.Photoshop            0x0000000104dd178a 0x103f4b000 + 15230858
3   com.adobe.Photoshop            0x0000000104dd1a6a 0x103f4b000 + 15231594
4   com.adobe.Photoshop            0x0000000104b8f0a1 0x103f4b000 + 12861601
5   com.adobe.Photoshop            0x0000000104b90858 0x103f4b000 + 12867672
6   com.adobe.Photoshop            0x00000001042e8b4d 0x103f4b000 + 3791693
7   com.adobe.Photoshop            0x00000001042bd2bb 0x103f4b000 + 3613371
8   com.adobe.Photoshop            0x00000001051b7cca 0x103f4b000 + 19320010
9   com.adobe.Photoshop            0x0000000105513984 0x103f4b000 + 22841732
10  com.adobe.Photoshop            0x00000001055138c2 0x103f4b000 + 22841538
11  com.adobe.Photoshop            0x0000000104bb741f 0x103f4b000 + 13026335
12  com.adobe.Photoshop            0x000000010437b313 0x103f4b000 + 4391699
13  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
14  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
15  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
16  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
17  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
18  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
19  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
20  com.adobe.Photoshop            0x00000001043892e0 0x103f4b000 + 4448992
21  com.adobe.Photoshop            0x0000000105ad36f8 0x103f4b000 + 28870392
22  com.adobe.Photoshop            0x0000000105acc8cb 0x103f4b000 + 28842187
23  com.adobe.Photoshop            0x00000001042bb7d5 0x103f4b000 + 3606485
24  com.adobe.Photoshop            0x0000000104f7a3ff 0x103f4b000 + 16970751
25  com.adobe.Photoshop            0x00000001042b99f1 0x103f4b000 + 3598833
26  com.adobe.Photoshop            0x00000001063bc8c3 0x103f4b000 + 38213827
27  com.adobe.Photoshop            0x00000001063bd0b7 0x103f4b000 + 38215863
28  com.adobe.Photoshop            0x00000001063be3d9 0x103f4b000 + 38220761
29  com.apple.AppKit              0x00007fff466bc83c forwardMethod + 211
30  com.apple.AppKit              0x00007fff466bc83c forwardMethod + 211
31  com.apple.AppKit              0x00007fff466c11eb -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5668
32  com.apple.AppKit              0x00007fff465f5223 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2319
33  com.apple.AppKit              0x00007fff465f46c9 -[NSWindow(NSEventRouting) sendEvent:] + 481
34  com.adobe.owl                  0x000000010fcf63ee 0x10fcb5000 + 267246
35  com.apple.AppKit              0x00007fff46491954 -[NSApplication(NSEvent) sendEvent:] + 336
36  com.adobe.Photoshop            0x0000000106304b0f 0x103f4b000 + 37460751
37  com.adobe.Photoshop            0x0000000106305479 0x103f4b000 + 37463161
38  com.adobe.ps.spaces            0x000000012b607200 0x12b5b7000 + 328192
39  com.apple.AppKit              0x00007fff4647f19d -[NSApplication run] + 755
40  com.adobe.Photoshop            0x0000000106305ca2 0x103f4b000 + 37465250
41  com.adobe.Photoshop            0x0000000106307391 0x103f4b000 + 37471121
42  com.adobe.Photoshop            0x00000001042bd9bc 0x103f4b000 + 3615164
43  com.adobe.Photoshop            0x00000001046c6d40 0x103f4b000 + 7847232
44  com.adobe.Photoshop            0x00000001046c6e69 0x103f4b000 + 7847529
45  libdyld.dylib                  0x00007fff76182ed9 start + 1

Thread 1:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 2:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 3:: com.adobe.ngl-RecurringLogPosting-0x7000056b4000
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857d01 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3   com.adobe.Photoshop            0x00000001069791b5 0x103f4b000 + 44229045
4   com.adobe.Photoshop            0x0000000106978838 0x103f4b000 + 44226616
5   com.adobe.Photoshop            0x0000000106987eb7 0x103f4b000 + 44289719
6   com.adobe.Photoshop            0x0000000106987e0a 0x103f4b000 + 44289546
7   com.adobe.Photoshop            0x000000010698804e 0x103f4b000 + 44290126
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 4:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 5:
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   com.adobe.headlights.LogSessionFramework 0x00000001137a838c boost::condition_variable::do_wait_until(boost::unique_lock<boost::mutex>&, timespec const&) + 76
3   com.adobe.headlights.LogSessionFramework 0x00000001137a6caf boost::this_thread::hiden::sleep_for(timespec const&) + 191
4   com.adobe.headlights.LogSessionFramework 0x0000000113756669 void boost::this_thread::sleep_for<long long, boost::ratio<1l, 1l> >(boost::chrono::duration<long long, boost::ratio<1l, 1l> > const&) + 107
5   com.adobe.headlights.LogSessionFramework 0x000000011371e4a1 RealTimeProcessor::WorkerThread(int, int) + 3633
6   com.adobe.headlights.LogSessionFramework 0x00000001137a6029 boost::(anonymous namespace)::thread_proxy(void*) + 185
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 6:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib        0x00007fff762bc17a mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff762bc6d0 mach_msg + 60
2   com.apple.CoreFoundation      0x00007fff48f35fde __CFRunLoopServiceMachPort + 337
3   com.apple.CoreFoundation      0x00007fff48f3552d __CFRunLoopRun + 1654
4   com.apple.CoreFoundation      0x00007fff48f34c64 CFRunLoopRunSpecific + 463
5   com.apple.CFNetwork            0x00007fff47e35cc5 -[__CoreSchedulingSetRunnable runForever] + 195
6   com.apple.Foundation          0x00007fff4b291104 __NSThread__start__ + 1218
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 7:
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   com.adobe.headlights.LogSessionFramework 0x00000001137574f2 boost::condition_variable::wait_until(boost::unique_lock<boost::mutex>&, boost::chrono::time_point<boost::chrono::system_clock, boost::chrono::duration<long long, boost::ratio<1l, 1000000000l> > >) + 124
3   com.adobe.headlights.LogSessionFramework 0x00000001137566eb void boost::this_thread::sleep_until<boost::chrono::system_clock, boost::chrono::duration<long long, boost::ratio<1l, 1000000000l> > >(boost::chrono::time_point<boost::chrono::system_clock, boost::chrono::duration<long long, boost::ratio<1l, 1000000000l> > > const&) + 124
4   com.adobe.headlights.LogSessionFramework 0x00000001137561a1 IdleTimeLogger::IdleTimeWorkerThread() + 2965
5   com.adobe.headlights.LogSessionFramework 0x00000001137a6029 boost::(anonymous namespace)::thread_proxy(void*) + 185
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 8:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 9:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 10:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 11:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 12:: VulcanMsgRecv
0   libsystem_kernel.dylib        0x00007fff762bf3e6 __recvfrom + 10
1   VulcanMessage5.dylib          0x0000000113a06308 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16
2   VulcanMessage5.dylib          0x0000000113a056cc vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 20
3   VulcanMessage5.dylib          0x0000000113a049c4 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 100
4   VulcanMessage5.dylib          0x0000000113a04888 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50
5   VulcanMessage5.dylib          0x00000001139ff4c7 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 57
6   VulcanMessage5.dylib          0x00000001139fff56 vcfoundation::io::Serializer::InternalDeserialize() + 30
7   VulcanMessage5.dylib          0x00000001139ff8ef vcfoundation::io::Serializer::Deserialize() + 9
8   VulcanMessage5.dylib          0x0000000113a03974 vcfoundation::ncomm::Connection::ReadIn() + 22
9   VulcanMessage5.dylib          0x0000000113a033cd vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 41
10  VulcanMessage5.dylib          0x0000000113a030ba vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166
11  VulcanMessage5.dylib          0x0000000113a0300d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29
12  VulcanMessage5.dylib          0x00000001139f6848 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50
13  VulcanMessage5.dylib          0x00000001139f5a86 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 622
14  VulcanMessage5.dylib          0x0000000113a0420c vcfoundation::thread::AbstractThread::Run() + 72
15  VulcanMessage5.dylib          0x0000000113a06109 vcfoundation::thread::Thread::ThreadProc(void*) + 9
16  libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
17  libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
18  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 13:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 14:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 15:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        0x00007fff762c35aa __select + 10
1   com.apple.CoreFoundation      0x00007fff48f63c13 __CFSocketManager + 639
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 16:: MPSupport Worker
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   MultiProcessor Support        0x000000011c17f6f7 0x11c13a000 + 284407
4   MultiProcessor Support        0x000000011c17f5fd void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, ThreadFunctor> >(void*) + 45
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 17:: MPSupport Worker
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   MultiProcessor Support        0x000000011c17f6f7 0x11c13a000 + 284407
4   MultiProcessor Support        0x000000011c17f5fd void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, ThreadFunctor> >(void*) + 45
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 18:: MPSupport Worker
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   MultiProcessor Support        0x000000011c17f6f7 0x11c13a000 + 284407
4   MultiProcessor Support        0x000000011c17f5fd void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, ThreadFunctor> >(void*) + 45
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 19:
0   libsystem_kernel.dylib        0x00007fff762bc1b6 semaphore_wait_trap + 10
1   libtbb.dylib                  0x000000010e8352d0 tbb::internal::rml::private_worker::thread_routine(void*) + 448
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 20:
0   libsystem_kernel.dylib        0x00007fff762bc1b6 semaphore_wait_trap + 10
1   libtbb.dylib                  0x000000010e8352d0 tbb::internal::rml::private_worker::thread_routine(void*) + 448
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 21:
0   libsystem_kernel.dylib        0x00007fff762bc1b6 semaphore_wait_trap + 10
1   libtbb.dylib                  0x000000010e8352d0 tbb::internal::rml::private_worker::thread_routine(void*) + 448
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 22:: com.adobe.ngl-RecurringProfileAndAuthStateCheck-0x700006bf3000
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857d01 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3   com.adobe.Photoshop            0x000000010697a86e 0x103f4b000 + 44234862
4   com.adobe.Photoshop            0x0000000106987eb7 0x103f4b000 + 44289719
5   com.adobe.Photoshop            0x0000000106987e0a 0x103f4b000 + 44289546
6   com.adobe.Photoshop            0x000000010698804e 0x103f4b000 + 44290126
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 23:: BridgeTalk
0   libsystem_kernel.dylib        0x00007fff762bfeae __semwait_signal + 10
1   libsystem_c.dylib              0x00007fff7624a830 nanosleep + 199
2   com.adobe.PSAutomate          0x000000012b029dc8 0x12ae58000 + 1908168
3   com.adobe.PSAutomate          0x000000012b00c62c 0x12ae58000 + 1787436
4   com.adobe.PSAutomate          0x000000012b02994b 0x12ae58000 + 1907019
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 24:: NetworkConfigWatcher
0   libsystem_kernel.dylib        0x00007fff762bc17a mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff762bc6d0 mach_msg + 60
2   com.apple.CoreFoundation      0x00007fff48f35fde __CFRunLoopServiceMachPort + 337
3   com.apple.CoreFoundation      0x00007fff48f3552d __CFRunLoopRun + 1654
4   com.apple.CoreFoundation      0x00007fff48f34c64 CFRunLoopRunSpecific + 463
5   com.apple.Foundation          0x00007fff4b29b4aa -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280
6   org.chromium.ContentShell.framework 0x000000012cea218e 0x12b6ca000 + 25002382
7   org.chromium.ContentShell.framework 0x000000012cea194c 0x12b6ca000 + 25000268
8   org.chromium.ContentShell.framework 0x000000012cebfa33 0x12b6ca000 + 25123379
9   org.chromium.ContentShell.framework 0x000000012cef02b9 0x12b6ca000 + 25322169
10  org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
11  libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
12  libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
13  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 25:: DnsConfigService
0   libsystem_kernel.dylib        0x00007fff762c2716 kevent + 10
1   org.chromium.ContentShell.framework 0x000000012cf2e189 0x12b6ca000 + 25575817
2   org.chromium.ContentShell.framework 0x000000012cf2bb9d 0x12b6ca000 + 25566109
3   org.chromium.ContentShell.framework 0x000000012cea0f5f 0x12b6ca000 + 24997727
4   org.chromium.ContentShell.framework 0x000000012cebfa33 0x12b6ca000 + 25123379
5   org.chromium.ContentShell.framework 0x000000012cef02b9 0x12b6ca000 + 25322169
6   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 26:: WorkerPool/133379
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012cef2646 0x12b6ca000 + 25331270
4   org.chromium.ContentShell.framework 0x000000012cef2ad8 0x12b6ca000 + 25332440
5   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 27:: WorkerPool/133635
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012cef2646 0x12b6ca000 + 25331270
4   org.chromium.ContentShell.framework 0x000000012cef2ad8 0x12b6ca000 + 25332440
5   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 28:: TaskSchedulerServiceThread
0   libsystem_kernel.dylib        0x00007fff762c2716 kevent + 10
1   org.chromium.ContentShell.framework 0x000000012cf2e189 0x12b6ca000 + 25575817
2   org.chromium.ContentShell.framework 0x000000012cf2bb9d 0x12b6ca000 + 25566109
3   org.chromium.ContentShell.framework 0x000000012cea0f5f 0x12b6ca000 + 24997727
4   org.chromium.ContentShell.framework 0x000000012cebfa33 0x12b6ca000 + 25123379
5   org.chromium.ContentShell.framework 0x000000012cef02b9 0x12b6ca000 + 25322169
6   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 29:: TaskSchedulerBackgroundWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012ced1cc0 0x12b6ca000 + 25197760
4   org.chromium.ContentShell.framework 0x000000012ced1df1 0x12b6ca000 + 25198065
5   org.chromium.ContentShell.framework 0x000000012ced8a08 0x12b6ca000 + 25225736
6   org.chromium.ContentShell.framework 0x000000012ced90cd 0x12b6ca000 + 25227469
7   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 30:: TaskSchedulerBackgroundBlockingWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012ced1cc0 0x12b6ca000 + 25197760
4   org.chromium.ContentShell.framework 0x000000012ced1df1 0x12b6ca000 + 25198065
5   org.chromium.ContentShell.framework 0x000000012ced8a08 0x12b6ca000 + 25225736
6   org.chromium.ContentShell.framework 0x000000012ced90cd 0x12b6ca000 + 25227469
7   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 31:: TaskSchedulerForegroundWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012ced1cc0 0x12b6ca000 + 25197760
4   org.chromium.ContentShell.framework 0x000000012ced1df1 0x12b6ca000 + 25198065
5   org.chromium.ContentShell.framework 0x000000012ced8a08 0x12b6ca000 + 25225736
6   org.chromium.ContentShell.framework 0x000000012ced90cd 0x12b6ca000 + 25227469
7   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 32:: TaskSchedulerForegroundBlockingWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.Cont
Photo of M Z

M Z

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Posted 2 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15365 Posts
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Official Response
I talked with one of the engineers. Your email is the only one hitting this issue. The crash signature looks like another one we saw very early on where customers were using a command line hack to force dark mode UI in Mojave. Here's the command to remove: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-crashes-after-updating-macos-to-...