Photoshop CC 2019 and Camera Raw is not working under macOS Mojave 10.14.3

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
Recently Photoshop CC 2019 (20.0.4) and Camera Raw become really frustrating under macOS Mojave 10.14.3 on my Macbook Pro Retina 13" Late 2013 (2.8Ghz i7 CPU and 16G RAM, Intel Iris Graphics Adapter, 1536MB graphics memory).

Here are the main issues:

1. The responding of Photoshop is very slow. For example, when I simply click the mouse to zoom in or zoom out (with the alt key) a photo, the transition with animation totally disappears. All other operations are extremely slow as well.

2. Photoshop crashes immediately after I pick the selection tool and click on any opened image.

3. The Camera Raw interface is not working. When I click the Preferences - Camera Raw and About Plug-ins - Camera Raw, it shows me the following:



Please help!

The following is my crash log:

Process:               Adobe Photoshop CC 2019 [1279]
Path:                  /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/MacOS/Adobe Photoshop CC 2019
Identifier:            com.adobe.Photoshop
Version:               20.0.4 (20.0.4.76)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop CC 2019 [1279]
User ID:               501

Date/Time:             2019-03-23 07:17:18.996 -0500
OS Version:            Mac OS X 10.14.3 (18D109)
Report Version:        12
Anonymous UUID:        9CD3DD58-A0A4-1A2A-8992-1BD3EB10A49D


Time Awake Since Boot: 2800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000000b0
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [1279]

VM Regions Near 0xb0:
--> 
    __TEXT                 0000000103f4b000-000000010cf7f000 [144.2M] r-x/rwx SM=COW  /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/MacOS/Adobe Photoshop CC 2019

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.Photoshop            0x000000010614d7a4 0x103f4b000 + 35661732
1   com.adobe.Photoshop            0x0000000104379fc7 0x103f4b000 + 4386759
2   com.adobe.Photoshop            0x0000000104dd178a 0x103f4b000 + 15230858
3   com.adobe.Photoshop            0x0000000104dd1a6a 0x103f4b000 + 15231594
4   com.adobe.Photoshop            0x0000000104b8f0a1 0x103f4b000 + 12861601
5   com.adobe.Photoshop            0x0000000104b90858 0x103f4b000 + 12867672
6   com.adobe.Photoshop            0x00000001042e8b4d 0x103f4b000 + 3791693
7   com.adobe.Photoshop            0x00000001042bd2bb 0x103f4b000 + 3613371
8   com.adobe.Photoshop            0x00000001051b7cca 0x103f4b000 + 19320010
9   com.adobe.Photoshop            0x0000000105513984 0x103f4b000 + 22841732
10  com.adobe.Photoshop            0x00000001055138c2 0x103f4b000 + 22841538
11  com.adobe.Photoshop            0x0000000104bb741f 0x103f4b000 + 13026335
12  com.adobe.Photoshop            0x000000010437b313 0x103f4b000 + 4391699
13  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
14  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
15  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
16  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
17  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
18  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
19  com.adobe.Photoshop            0x000000010437b1cb 0x103f4b000 + 4391371
20  com.adobe.Photoshop            0x00000001043892e0 0x103f4b000 + 4448992
21  com.adobe.Photoshop            0x0000000105ad36f8 0x103f4b000 + 28870392
22  com.adobe.Photoshop            0x0000000105acc8cb 0x103f4b000 + 28842187
23  com.adobe.Photoshop            0x00000001042bb7d5 0x103f4b000 + 3606485
24  com.adobe.Photoshop            0x0000000104f7a3ff 0x103f4b000 + 16970751
25  com.adobe.Photoshop            0x00000001042b99f1 0x103f4b000 + 3598833
26  com.adobe.Photoshop            0x00000001063bc8c3 0x103f4b000 + 38213827
27  com.adobe.Photoshop            0x00000001063bd0b7 0x103f4b000 + 38215863
28  com.adobe.Photoshop            0x00000001063be3d9 0x103f4b000 + 38220761
29  com.apple.AppKit              0x00007fff466bc83c forwardMethod + 211
30  com.apple.AppKit              0x00007fff466bc83c forwardMethod + 211
31  com.apple.AppKit              0x00007fff466c11eb -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5668
32  com.apple.AppKit              0x00007fff465f5223 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2319
33  com.apple.AppKit              0x00007fff465f46c9 -[NSWindow(NSEventRouting) sendEvent:] + 481
34  com.adobe.owl                  0x000000010fcf63ee 0x10fcb5000 + 267246
35  com.apple.AppKit              0x00007fff46491954 -[NSApplication(NSEvent) sendEvent:] + 336
36  com.adobe.Photoshop            0x0000000106304b0f 0x103f4b000 + 37460751
37  com.adobe.Photoshop            0x0000000106305479 0x103f4b000 + 37463161
38  com.adobe.ps.spaces            0x000000012b607200 0x12b5b7000 + 328192
39  com.apple.AppKit              0x00007fff4647f19d -[NSApplication run] + 755
40  com.adobe.Photoshop            0x0000000106305ca2 0x103f4b000 + 37465250
41  com.adobe.Photoshop            0x0000000106307391 0x103f4b000 + 37471121
42  com.adobe.Photoshop            0x00000001042bd9bc 0x103f4b000 + 3615164
43  com.adobe.Photoshop            0x00000001046c6d40 0x103f4b000 + 7847232
44  com.adobe.Photoshop            0x00000001046c6e69 0x103f4b000 + 7847529
45  libdyld.dylib                  0x00007fff76182ed9 start + 1

Thread 1:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 2:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 3:: com.adobe.ngl-RecurringLogPosting-0x7000056b4000
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857d01 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3   com.adobe.Photoshop            0x00000001069791b5 0x103f4b000 + 44229045
4   com.adobe.Photoshop            0x0000000106978838 0x103f4b000 + 44226616
5   com.adobe.Photoshop            0x0000000106987eb7 0x103f4b000 + 44289719
6   com.adobe.Photoshop            0x0000000106987e0a 0x103f4b000 + 44289546
7   com.adobe.Photoshop            0x000000010698804e 0x103f4b000 + 44290126
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 4:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 5:
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   com.adobe.headlights.LogSessionFramework 0x00000001137a838c boost::condition_variable::do_wait_until(boost::unique_lock<boost::mutex>&, timespec const&) + 76
3   com.adobe.headlights.LogSessionFramework 0x00000001137a6caf boost::this_thread::hiden::sleep_for(timespec const&) + 191
4   com.adobe.headlights.LogSessionFramework 0x0000000113756669 void boost::this_thread::sleep_for<long long, boost::ratio<1l, 1l> >(boost::chrono::duration<long long, boost::ratio<1l, 1l> > const&) + 107
5   com.adobe.headlights.LogSessionFramework 0x000000011371e4a1 RealTimeProcessor::WorkerThread(int, int) + 3633
6   com.adobe.headlights.LogSessionFramework 0x00000001137a6029 boost::(anonymous namespace)::thread_proxy(void*) + 185
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 6:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib        0x00007fff762bc17a mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff762bc6d0 mach_msg + 60
2   com.apple.CoreFoundation      0x00007fff48f35fde __CFRunLoopServiceMachPort + 337
3   com.apple.CoreFoundation      0x00007fff48f3552d __CFRunLoopRun + 1654
4   com.apple.CoreFoundation      0x00007fff48f34c64 CFRunLoopRunSpecific + 463
5   com.apple.CFNetwork            0x00007fff47e35cc5 -[__CoreSchedulingSetRunnable runForever] + 195
6   com.apple.Foundation          0x00007fff4b291104 __NSThread__start__ + 1218
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 7:
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   com.adobe.headlights.LogSessionFramework 0x00000001137574f2 boost::condition_variable::wait_until(boost::unique_lock<boost::mutex>&, boost::chrono::time_point<boost::chrono::system_clock, boost::chrono::duration<long long, boost::ratio<1l, 1000000000l> > >) + 124
3   com.adobe.headlights.LogSessionFramework 0x00000001137566eb void boost::this_thread::sleep_until<boost::chrono::system_clock, boost::chrono::duration<long long, boost::ratio<1l, 1000000000l> > >(boost::chrono::time_point<boost::chrono::system_clock, boost::chrono::duration<long long, boost::ratio<1l, 1000000000l> > > const&) + 124
4   com.adobe.headlights.LogSessionFramework 0x00000001137561a1 IdleTimeLogger::IdleTimeWorkerThread() + 2965
5   com.adobe.headlights.LogSessionFramework 0x00000001137a6029 boost::(anonymous namespace)::thread_proxy(void*) + 185
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 8:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 9:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 10:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 11:: TypeKitDownload
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   com.adobe.Photoshop            0x000000010420ce4c 0x103f4b000 + 2891340
4   com.adobe.Photoshop            0x000000010420e3b8 0x103f4b000 + 2896824
5   com.adobe.Photoshop            0x000000010420e15d 0x103f4b000 + 2896221
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 12:: VulcanMsgRecv
0   libsystem_kernel.dylib        0x00007fff762bf3e6 __recvfrom + 10
1   VulcanMessage5.dylib          0x0000000113a06308 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16
2   VulcanMessage5.dylib          0x0000000113a056cc vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 20
3   VulcanMessage5.dylib          0x0000000113a049c4 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 100
4   VulcanMessage5.dylib          0x0000000113a04888 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50
5   VulcanMessage5.dylib          0x00000001139ff4c7 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 57
6   VulcanMessage5.dylib          0x00000001139fff56 vcfoundation::io::Serializer::InternalDeserialize() + 30
7   VulcanMessage5.dylib          0x00000001139ff8ef vcfoundation::io::Serializer::Deserialize() + 9
8   VulcanMessage5.dylib          0x0000000113a03974 vcfoundation::ncomm::Connection::ReadIn() + 22
9   VulcanMessage5.dylib          0x0000000113a033cd vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 41
10  VulcanMessage5.dylib          0x0000000113a030ba vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166
11  VulcanMessage5.dylib          0x0000000113a0300d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29
12  VulcanMessage5.dylib          0x00000001139f6848 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50
13  VulcanMessage5.dylib          0x00000001139f5a86 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 622
14  VulcanMessage5.dylib          0x0000000113a0420c vcfoundation::thread::AbstractThread::Run() + 72
15  VulcanMessage5.dylib          0x0000000113a06109 vcfoundation::thread::Thread::ThreadProc(void*) + 9
16  libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
17  libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
18  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 13:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 14:
0   libsystem_pthread.dylib        0x00007fff763753f8 start_wqthread + 0
1   ???                            0x0000000054485244 0 + 1414025796

Thread 15:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        0x00007fff762c35aa __select + 10
1   com.apple.CoreFoundation      0x00007fff48f63c13 __CFSocketManager + 639
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 16:: MPSupport Worker
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   MultiProcessor Support        0x000000011c17f6f7 0x11c13a000 + 284407
4   MultiProcessor Support        0x000000011c17f5fd void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, ThreadFunctor> >(void*) + 45
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 17:: MPSupport Worker
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   MultiProcessor Support        0x000000011c17f6f7 0x11c13a000 + 284407
4   MultiProcessor Support        0x000000011c17f5fd void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, ThreadFunctor> >(void*) + 45
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 18:: MPSupport Worker
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857bda std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3   MultiProcessor Support        0x000000011c17f6f7 0x11c13a000 + 284407
4   MultiProcessor Support        0x000000011c17f5fd void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, ThreadFunctor> >(void*) + 45
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 19:
0   libsystem_kernel.dylib        0x00007fff762bc1b6 semaphore_wait_trap + 10
1   libtbb.dylib                  0x000000010e8352d0 tbb::internal::rml::private_worker::thread_routine(void*) + 448
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 20:
0   libsystem_kernel.dylib        0x00007fff762bc1b6 semaphore_wait_trap + 10
1   libtbb.dylib                  0x000000010e8352d0 tbb::internal::rml::private_worker::thread_routine(void*) + 448
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 21:
0   libsystem_kernel.dylib        0x00007fff762bc1b6 semaphore_wait_trap + 10
1   libtbb.dylib                  0x000000010e8352d0 tbb::internal::rml::private_worker::thread_routine(void*) + 448
2   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
3   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
4   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 22:: com.adobe.ngl-RecurringProfileAndAuthStateCheck-0x700006bf3000
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff76379593 _pthread_cond_wait + 724
2   libc++.1.dylib                0x00007fff73857d01 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3   com.adobe.Photoshop            0x000000010697a86e 0x103f4b000 + 44234862
4   com.adobe.Photoshop            0x0000000106987eb7 0x103f4b000 + 44289719
5   com.adobe.Photoshop            0x0000000106987e0a 0x103f4b000 + 44289546
6   com.adobe.Photoshop            0x000000010698804e 0x103f4b000 + 44290126
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 23:: BridgeTalk
0   libsystem_kernel.dylib        0x00007fff762bfeae __semwait_signal + 10
1   libsystem_c.dylib              0x00007fff7624a830 nanosleep + 199
2   com.adobe.PSAutomate          0x000000012b029dc8 0x12ae58000 + 1908168
3   com.adobe.PSAutomate          0x000000012b00c62c 0x12ae58000 + 1787436
4   com.adobe.PSAutomate          0x000000012b02994b 0x12ae58000 + 1907019
5   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
6   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
7   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 24:: NetworkConfigWatcher
0   libsystem_kernel.dylib        0x00007fff762bc17a mach_msg_trap + 10
1   libsystem_kernel.dylib        0x00007fff762bc6d0 mach_msg + 60
2   com.apple.CoreFoundation      0x00007fff48f35fde __CFRunLoopServiceMachPort + 337
3   com.apple.CoreFoundation      0x00007fff48f3552d __CFRunLoopRun + 1654
4   com.apple.CoreFoundation      0x00007fff48f34c64 CFRunLoopRunSpecific + 463
5   com.apple.Foundation          0x00007fff4b29b4aa -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 280
6   org.chromium.ContentShell.framework 0x000000012cea218e 0x12b6ca000 + 25002382
7   org.chromium.ContentShell.framework 0x000000012cea194c 0x12b6ca000 + 25000268
8   org.chromium.ContentShell.framework 0x000000012cebfa33 0x12b6ca000 + 25123379
9   org.chromium.ContentShell.framework 0x000000012cef02b9 0x12b6ca000 + 25322169
10  org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
11  libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
12  libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
13  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 25:: DnsConfigService
0   libsystem_kernel.dylib        0x00007fff762c2716 kevent + 10
1   org.chromium.ContentShell.framework 0x000000012cf2e189 0x12b6ca000 + 25575817
2   org.chromium.ContentShell.framework 0x000000012cf2bb9d 0x12b6ca000 + 25566109
3   org.chromium.ContentShell.framework 0x000000012cea0f5f 0x12b6ca000 + 24997727
4   org.chromium.ContentShell.framework 0x000000012cebfa33 0x12b6ca000 + 25123379
5   org.chromium.ContentShell.framework 0x000000012cef02b9 0x12b6ca000 + 25322169
6   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 26:: WorkerPool/133379
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012cef2646 0x12b6ca000 + 25331270
4   org.chromium.ContentShell.framework 0x000000012cef2ad8 0x12b6ca000 + 25332440
5   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 27:: WorkerPool/133635
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012cef2646 0x12b6ca000 + 25331270
4   org.chromium.ContentShell.framework 0x000000012cef2ad8 0x12b6ca000 + 25332440
5   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
6   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
7   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
8   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 28:: TaskSchedulerServiceThread
0   libsystem_kernel.dylib        0x00007fff762c2716 kevent + 10
1   org.chromium.ContentShell.framework 0x000000012cf2e189 0x12b6ca000 + 25575817
2   org.chromium.ContentShell.framework 0x000000012cf2bb9d 0x12b6ca000 + 25566109
3   org.chromium.ContentShell.framework 0x000000012cea0f5f 0x12b6ca000 + 24997727
4   org.chromium.ContentShell.framework 0x000000012cebfa33 0x12b6ca000 + 25123379
5   org.chromium.ContentShell.framework 0x000000012cef02b9 0x12b6ca000 + 25322169
6   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
7   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
8   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
9   libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 29:: TaskSchedulerBackgroundWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012ced1cc0 0x12b6ca000 + 25197760
4   org.chromium.ContentShell.framework 0x000000012ced1df1 0x12b6ca000 + 25198065
5   org.chromium.ContentShell.framework 0x000000012ced8a08 0x12b6ca000 + 25225736
6   org.chromium.ContentShell.framework 0x000000012ced90cd 0x12b6ca000 + 25227469
7   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 30:: TaskSchedulerBackgroundBlockingWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012ced1cc0 0x12b6ca000 + 25197760
4   org.chromium.ContentShell.framework 0x000000012ced1df1 0x12b6ca000 + 25198065
5   org.chromium.ContentShell.framework 0x000000012ced8a08 0x12b6ca000 + 25225736
6   org.chromium.ContentShell.framework 0x000000012ced90cd 0x12b6ca000 + 25227469
7   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 31:: TaskSchedulerForegroundWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.ContentShell.framework 0x000000012ced1cc0 0x12b6ca000 + 25197760
4   org.chromium.ContentShell.framework 0x000000012ced1df1 0x12b6ca000 + 25198065
5   org.chromium.ContentShell.framework 0x000000012ced8a08 0x12b6ca000 + 25225736
6   org.chromium.ContentShell.framework 0x000000012ced90cd 0x12b6ca000 + 25227469
7   org.chromium.ContentShell.framework 0x000000012ceeb027 0x12b6ca000 + 25301031
8   libsystem_pthread.dylib        0x00007fff76376305 _pthread_body + 126
9   libsystem_pthread.dylib        0x00007fff7637926f _pthread_start + 70
10  libsystem_pthread.dylib        0x00007fff76375415 thread_start + 13

Thread 32:: TaskSchedulerForegroundBlockingWorker0
0   libsystem_kernel.dylib        0x00007fff762bf7de __psynch_cvwait + 10
1   libsystem_pthread.dylib        0x00007fff763795c6 _pthread_cond_wait + 775
2   org.chromium.ContentShell.framework 0x000000012ced16cb 0x12b6ca000 + 25196235
3   org.chromium.Cont
Photo of M Z

M Z

  • 6 Posts
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Posted 2 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15366 Posts
  • 2241 Reply Likes
Thanks for the crash log. Could you please submit logs through the crash reporter infrastructure along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

Going through the crash reporter helps make it human readable.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15366 Posts
  • 2241 Reply Likes
I found the crash logs. If you can post system info per instructions above that will help. Thanks
Photo of M Z

M Z

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Thank you Jeff. I am hereby attaching the system info and please take your time to review.

Adobe Photoshop Version: 20.0.4 20190227.r.76 2019/02/27: 1205725  x64
Number of Launches: 1
Operating System: Mac OS 10.14.3
System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2800 MHz
Built-in memory: 16384 MB
Free memory: 6676 MB
Memory available to Photoshop: 10073 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=800, right=1280
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel Iris OpenGL Engine"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel Iris OpenGL Engine"
glgpu[0].GLRendererID=16925953
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 31 2018 21:59:22)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Dec 20 2018 21:30:34)"
clgpu[0].CLBandwidth=1.79139e+10
clgpu[0].CLCompute=192.778
nativegpu[0].NativeName="Intel Iris Graphics"
License Type: Subscription
Serial number: 96040012332127529725
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 465.7G, 253.4G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-Ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421
   AdobeOwl.framework   AdobeOwl   5.3.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   k2.framework   k2   1   
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeLinguistic.framework      23636   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39   
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.0.0.52.48027   
   AdobePDFSettings.framework   AdobePDFSettings   1.4   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   dvatransport.framework   dvatransport   12.1.0.0   
   Cg.framework   NVIDIA Cg      
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.0.0.52.48027   
   PlugPlugExternalObject.framework      9.2.1.39   
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   CITThreading.framework         
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   boost_threads.framework   boost_threads   12.1.0.0   
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   boost_date_time.framework   boost_date_time   12.1.0.0   
   opencv2.framework   opencv2   3.2.0   
   AdobeMPS.framework   AdobeMPS   5.8.1.41653   79.600183
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.0.0.0   
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   dvamarshal.framework   dvamarshal   12.1.0.0   


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.4, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 11.2 (135), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 11.2 (135), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.4, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.4, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.4, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.4, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.4, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_1_125/purchaseTypekit.html”
   Home  2.6.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.6.1/index.html?v=2.6.1.2”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE
 
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15366 Posts
  • 2241 Reply Likes
Official Response
I talked with one of the engineers. Your email is the only one hitting this issue. The crash signature looks like another one we saw very early on where customers were using a command line hack to force dark mode UI in Mojave. Here's the command to remove: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-crashes-after-updating-macos-to-...
Photo of M Z

M Z

  • 6 Posts
  • 0 Reply Likes
Thank you so much!!!!!! After using "defaults delete -g NSRequiresAquaSystemAppearance" in the terminal and reset the Mac, everything is back on track again.

Almost 10 days ago, I did use a command line hacking the dark mode of Mojave, which is really a careless mistake for me.

So it has nothing to do with the software like CleanMyMac, are you recommending this type of tool for macOS?
(Edited)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15366 Posts
  • 2241 Reply Likes
I don't recommend any system cleaners (CleanMyMac) or otherwise. Those basically delete whatever file they think is unnecessary.
Photo of M Z

M Z

  • 6 Posts
  • 0 Reply Likes
Understood.