Photoshop CC 2018: Floating document windows in fullscreen w/menu bar causes window to jump to center

  • 55
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
With the new release, the zooming mechanism has changed and it always behaves as if "Zoom Clicked Point to Center" was turned on when I am using keyboard shortcut (mapped to Wacom Pen). It works as expected when I'm zooming with scroll wheel.
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Pawel

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  • irritated

Posted 2 years ago

  • 55
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Diego Sanches

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Having the same problem and the "zoom clicked..." is not checked.
The issue only happens in the "fullscreen with Menu bars" mode. In fullscreen (the second "F") in works as it should.
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Alex

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Same issue
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Chris Shelby

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Also having this problem.  It's a problem!
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Michael Turda

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Guys, it works okay when you are working on TABS. I know it takes time to adjust but that's how i solved the problem.
(Edited)
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Zander

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This has worked for me so far. Thanks!
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Michael Turda

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You're welcome.
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Paolo Domeniconi

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Solved setting in Preferences/Workspace “Open documents as tabs”
and Window/Application frame. After reopening the file all the 3 view "F" modes are working fine.
I’m on Mac Pro with El Capitan. 
(Edited)
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Diego Scalise

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Capo!!
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Tom Lin

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Seems like Application Frame is enough to prevent the center snapping. This will have to do for now, even though now I can't float any other app's window behind Photoshop for reference. Thanks Paolo!
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Paolo Domeniconi

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In my experience also the document in tab is necessary.
I agree, Tom, Application frame is uncomfortable but I put a key shortcut to switch off it when I want.
Hoping Adobe is fixing all this.
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Tom Lin

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Did some work just now with both up and it seems to still snap when in Full Screen mode. Sigh.
(Edited)
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Fredrik

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I did not work for me. I tried the document tabs and application frame. But it still snaps to center.
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Alessandro Cornia

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The best solution for me was to re-install Photoshop CC 2017.
Adobe Creative Cloud -> Photoshop CC -> Other Versions -> CC 2017. 
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Matthew Thomas

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The only thing worked to resolved this issue is going back to Photoshop 2017
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Alex Chau

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I'm having the same issue, and it's very annoying. Please don't center on zoom. Adobe, please provide a fix ASAP.
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Jim Norton Photography

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This reply was created from a merged topic originally titled Photoshop CC Update Glitchy.

Ever since I've done the latest update to PS CC, I've noticed that my image jumps around upon saving.  It's seem to be resetting to the centre position on the screen.  As well, the image sometimes flickers when saving, preventing me from working while saving. 

Anyone else having this issue? 

Thanks!
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anna mcallister

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Yes to both these things. Terrible.
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Barry Craig

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This is the most infuriating bug, just wanted to add my voice in the hope this gets some attention.
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steckley

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I agree.  I've had this window open all weekend while using the rolled back 2017 version, hoping they get it together and fix this.
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Hannah Nicollet, Quality Engineer

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Hi Everyone,

Sorry for the frustration over this issue. To give you an update, this will be resolved in the next release.

Regards,
Hannah
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steckley

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Great- Thanks Hannah!
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steve cox

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This is good news...thank you Hannah.
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Thierry Delsart

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Nice to see Adobe is listening to the consumers and answer personaly. Thanks Hannah.
Please be so kind to let us know in this theme as soon as this version gets released. As you see, everybody here will be really happy when this gets fixed. Thanks
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Hannah Nicollet, Quality Engineer

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Thanks Thierry. I will definitely post to this thread as soon as 19.1 is live.
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Hayden Wood Photography

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Thanks for the update Hannah, it's great to know this is being taken care of!
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steckley

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It’s bordering on humorous how long this has been going on. Didn’t this become an issue in October??
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Hannah Nicollet, Quality Engineer

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Official Response
Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and give us feedback.

Thank you!
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html
(Edited)
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Hannah Nicollet, Quality Engineer

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Hi Paolo,

But you have it now though? Thanks for the heads up. I tried quitting and restarting the Creative Cloud and then had to restart my iMac before I saw the update.

Regards,
Hannah
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Paolo Domeniconi

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Hi Hannah, yes thanks. My Macbook recognized it right away but on Mac pro I have unsuccessful restarted and repaired CC. After uninstalling the 19.0 all was fine.
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Hannah Nicollet, Quality Engineer

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Hi Steve,

I didn't see the update until I restarted my computer and the Creative Cloud. Were you able to see the update yet?

~Hannah
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Thierry Delsart

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Hey Hannah, thanks for the update. I think 3 months is a quick answer in something as complicated as a high end software, plus going back to previous version was so easy to avoid the bug... sooooo, congrats to Photoshop team developers!
(Edited)
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steve cox

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Hi Hannah,

The update became available in the afternoon the next time I looked. I didn't have to restart CC. Photoshop now updated and so far so good...many thanks for your input and help with this issue :)