Photoshop CC 2018: Floating document windows in fullscreen w/menu bar causes window to jump to center

  • 55
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
With the new release, the zooming mechanism has changed and it always behaves as if "Zoom Clicked Point to Center" was turned on when I am using keyboard shortcut (mapped to Wacom Pen). It works as expected when I'm zooming with scroll wheel.
Photo of Pawel

Pawel

  • 16 Posts
  • 2 Reply Likes
  • irritated

Posted 2 years ago

  • 55
Photo of Carlinhos Nogueira

Carlinhos Nogueira

  • 1 Post
  • 0 Reply Likes
Same problem here folks
Photo of Matt Burlem

Matt Burlem

  • 1 Post
  • 0 Reply Likes
Me too, as mentioned in the other thread.  Wa driving me mad.  Have had to go back to CC2017 until this bug/'feature' is fixed.  Grrrrr......
Photo of Fernando Bittar

Fernando Bittar

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Disable Canvas Auto-Center after Zoom.

When working in Full-screen mode (with menu bar) Photoshop auto aligns the canvas to the center of the screen after zooming out. This is really annoying and is a new behavior. 

Say you drag your canvas (CMD + spacebar) to the right side of the screen while zoomed in. After you work on that area and zooms out of it, Photoshop will center the canvas on the screen automatically. 

I have to keep dragging back to the desired part of the canvas every time and my workflow is being interrupted every 10 seconds. 

Is there a way to prevent this or turn this 'feature' off?

Thanks!
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 331 Reply Likes
Hi Fernando,

I merged your comment with this thread because this is a known issue. This issue will be resolved in the next release of Photoshop.

Provided you aren't dependent on new features in 19.0 (19.0 new features are listed here: https://helpx.adobe.com/photoshop/using/whats-new.html), you may wish to install a previous version of Photoshop and use it until the next release is ready.

It doesn't take long: Open the Creative Cloud desktop app, in the drop-down menu next to Photoshop choose "Other Versions" - 18 would be the previous version that did not have this issue.

Regards,
Hannah 
Photo of steckley

steckley

  • 7 Posts
  • 6 Reply Likes
It’s bordering on humorous how long this has been going on. Didn’t this become an issue in October??
Photo of sarah

sarah

  • 6 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Full Screen with Menu Bar mode keeps jumping back to center.

Every time I'm working in Full Screen/Menu Bar mode, the artboard keeps jumping back to center. If I zoom in and to a corner a little, once I try to commit an action, it jumps back to center. This keeps happening over and over and is making me nauseated, plus making it super hard to work on specific parts of a piece. 
Photo of Matthew Thomas

Matthew Thomas

  • 6 Posts
  • 7 Reply Likes
This reply was created from a merged topic originally titled photoshop CC 2018 has got a bug in scrubby zoom and hand tool..

photoshop CC 2018 has got a bug in scrubby zoom and hand tool. Image jumps to the middle of the screen while moving the image.
FYI  'Resize windows to fit' is unchecked
Photo of Mathew Sargent

Mathew Sargent

  • 10 Posts
  • 5 Reply Likes
This reply was created from a merged topic originally titled Photoshop: Selecting layer(s) centers canvas/artboard.

In the newest version of Photoshop CC, whenever I select a layer, the artboard automatically centers. Is there a way to turn off this behavior?
Photo of Vincent Morin

Vincent Morin

  • 11 Posts
  • 4 Reply Likes
When will we see the next release? This is quite an annoying basic bug. Would like to see a fix now.
(Edited)
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Hi Vincent,

Being a publicly traded company we cannot share timelines, but if you look at the general pace between releases, that should give you a good idea. If this issue is affecting your workflow and you want a fix immediately, the easiest solution for the time being would probably be to install a previous version. If you have actions and presets, you'll want to save a copy of that folder (here's a screen shot of where they are on my Mac), but you can find them here:



Detailed instructions are here: https://helpx.adobe.com/photoshop/using/preset-migration.html

Actually installing a previous version takes very little time. Open the Creative Cloud desktop application and follow the images below:





Detailed instructions are here (scroll down to "install previous version of apps"): https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html

Thanks,
Hannah
Photo of Vincent Morin

Vincent Morin

  • 11 Posts
  • 4 Reply Likes
Thanks for the reply Hannah.

Problem is, I incorporated the new brush structure to my workflow so rolling back is not an option. Would be nice to see you guys release more frequent updates with a smaller scope of bug fixes so we can benefit more rapidly from the improvement. In a professional environment, every second counts.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Hi Vincent,

Sorry for the frustration. It's understandable that not rolling back makes sense in your case.

Your feedback is appreciated. We are always trying to strike the perfect balance between frequency of updates and the scope of those updates. As it is, we include time for testers and beta users to get the update before the public and give feedback. I'm sure you're aware that unfortunately sometimes fixing one thing breaks another, sometimes unexpected, piece. It would be a shame to fix this only to find that another equally annoying bug was a consequence without bothering to deliver it to users for testing first. 

Regards,
Hannah
(Edited)
Photo of Vincent Morin

Vincent Morin

  • 11 Posts
  • 4 Reply Likes
I totally understand Hannah. Looking forward to get the fix ;)
Photo of Ed van der Linden

Ed van der Linden

  • 7 Posts
  • 4 Reply Likes
Well, i do NOT understand. We, professionals, rely on the software. We PAY for it. It should work. Adobe should fix this ASAP. Not WEEKS later!!!
Photo of Vincent Morin

Vincent Morin

  • 11 Posts
  • 4 Reply Likes
I agree with you Ed. I just decided to drop the ball on this one. It doesn't look like my voice will change anything to the Adobe process.
Photo of Ed van der Linden

Ed van der Linden

  • 7 Posts
  • 4 Reply Likes
No, but if we tell Adobe we understand, they won't take us serious at all...
Photo of Vincent Morin

Vincent Morin

  • 11 Posts
  • 4 Reply Likes
Well, I understand the coding part where fixing a bug might bring others.

I am not saying as a paying customer I would gladly wait months for bug fixes.

You can refer back to my previous comment: "Would be nice to see you guys release more frequent updates with a smaller scope of bug fixes so we can benefit more rapidly from the improvement. In a professional environment, every second counts."
Photo of Robert Pearson

Robert Pearson

  • 2 Posts
  • 2 Reply Likes
I agree it's a nuisance, but what good comes from anger?
I cannot speak for any of you, but I do have experience working in software companies, and I know that no one wants to send out a release with bugs. And I know that while the end-user thinks it's as simple as putting out a patch release, sometimes as Hannah noted, it behooves the testers to ensure there is not a new bug caused by the fix. And I know, you're wont to ask "why wasn't this one caught in testing?" I cannot answer that, but I know that it can happen that a bug isn't noticed by a tester when, perhaps, the tests aren't designed to "expect" that kind of bug.

I wasn't thrilled with this bug either. But I live with it.
Photo of Ed van der Linden

Ed van der Linden

  • 7 Posts
  • 4 Reply Likes
I think testing more thoroughly before releasing is a better idea... But time is money...
Photo of S. Haman

S. Haman

  • 2 Posts
  • 3 Reply Likes
No one wants to hear unending excuses from someone to whom they pay good money for a product or service. The bugs in this release are significant and seriously impact the time and ease with which professional Photoshop users can perform their work. They are not merely an annoyance, they are preventing designers from doing their work in the time allotted when jobs were priced. I don't care what industry you are in, it is your obligation to get things right prior to release. If things go wrong, which they will,  the timeliness of corrective actions speaks volumes about a company's competence and overall view of their customer. I reported and was told by customer support that this was a known issue and was being fixed MONTHS ago. 

Many Adobe users at one point were happy QuarkXPress customers. Because they were the only game in town, they got complacent, and their quality and customer service got so bad that there was a mass exodus when another product came along. I have used Adobe products my whole life and pay a lot of money for all the licenses in our agency. I want to continue loving Adobe, but the quality and customer service levels are in a free fall, which is very disappointing. Cmon Adobe, win us back.
Photo of Zander

Zander

  • 9 Posts
  • 7 Reply Likes
It sure would be nice to have some sort of a discount applied to our subscriptions for the time lost. As a subscription based service, this bug has ruined several workflows (including mine) and has prevented many of us from updating entirely while not allowing us to take advantage of our monthly subscription costs. At this point, what's the purpose of paying for something one cannot use to their own benefit?

Adobe needs to realize that the customers are the ones who matter most, not the stockholders and executives. I'm very close, on the verge, of canceling and finding another solution to this nonsense.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
S. Haman and Zander,

As I said, I am sorry for your frustration. Like all of you I am also a paid CC subscriber.

Are you all, like Vincent, using a new feature that was released with 19.0 so that the benefits of using a previous release outweigh the costs of waiting for the next release? Unless you are dependent on a new feature that was released in 19.0, the Creative Cloud application makes going back to a previous version pretty painless. I install and uninstall different versions on my machine all the time.

Regards,
Hannah
Photo of worekarolis

worekarolis

  • 45 Posts
  • 4 Reply Likes
In other words there is no point in having subscription if adobe keeps making broken apps. You just keep paying same $ for decaying product quality.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Hi Worekarolis,

I am a paid CC subscriber and I have a working Photoshop. If you have a broken application I would like to help you get up and running again, but your comment offers no information. Is this your issue? Are you dependent on a new feature that was released in 19.0? They are listed here: https://helpx.adobe.com/photoshop/using/whats-new.html

If you're not, and this is your primary frustration, follow the screen shots I posted above for using a different version. 

Thanks,
Hannah
(Edited)
Photo of worekarolis

worekarolis

  • 45 Posts
  • 4 Reply Likes
Hi Hannah,

I'm just saying that Adobe moved from pay once to monthly subscription. Now there is very little motive to care for the quality of new products as Adobe can earn even more for less. Rent same old apps perpetually instead of paying once for bug-free version. That's what I read when you tell "just use old photoshop".

Thanks,
Karolis
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Hi Karolis,

Sorry if I wasn't clear. For the users effected by this issue it makes sense to use CC2017 while waiting for 19.1 to be released, which is already in the works.

As far as the subscription model, I'm sorry for your frustration with it but that is most likely here to stay. The environment changes much more rapidly than it did even ten years ago. That means that engineers need not only to innovate and make advancements in Photoshop but also must make sure it continues to function with external advancements in operating systems, plug-ins, extensions, monitors, graphics cards, video cards, etc. The environment became highly dynamic. To match those demands so did our business model.

Thanks,
Hannah
(Edited)
Photo of Micah Sibert

Micah Sibert

  • 4 Posts
  • 1 Reply Like
As far as this effecting "a very small sub-set of users," please don't diminish the scale of this problem. I am a digital artist who paints in Photoshop, like most people in the animation & film industry. We have been asking for a brush organizer for years, and Adobe has finally listened and created one in the new version. Now when we want to paint, if the painting is zoomed in, the window snaps back to the center of the document. Who can paint like this? Do you guys ever test with anyone in the entertainment industry?

I appreciate you offering the support advice of "installing older versions," and I understand the update that will hopefully fix it is in the works, but please don't act like it's not a bug affecting a legitimate share of professional users, it's condescending. 
Photo of eartho

eartho, Champion

  • 1128 Posts
  • 339 Reply Likes
Micah, there is a workaround which was mentioned previously in this thread... enable Application Frame and then toggle on the preference to open Documents as Tabs.
Not ideal, but does the job instead of having to use CC17.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Hi Micah,

Sorry if I wasn't clear. Obviously there is a high level of interest in this issue. I was responding to the suggestion that the current version cannot be used, or in other words, that every Photoshop user needs to use an earlier version of Photoshop. Everyone does not need to use an earlier version of Photoshop because most Photoshop users aren't effected by this issue. You could be right - perhaps we need more people among our testers who work as digital artists who paint.

Regards,
Hannah
(Edited)
Photo of Micah Sibert

Micah Sibert

  • 4 Posts
  • 1 Reply Like
Thanks for the suggestion eartho. I believe I tried it on my home machine but I'll give it another go.
(Edited)
Photo of anna mcallister

anna mcallister

  • 4 Posts
  • 2 Reply Likes
Us photo retouchers are totally effected by this too, and just coming out of busy season was woof!
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Thanks for the feedback Anna. Did you try eartho's suggestion? 
Photo of anna mcallister

anna mcallister

  • 4 Posts
  • 2 Reply Likes
Oh I switched back forever ago but I get an email for every reply on this thread and am eager for the day I can unsubscribe it :) 
Photo of Dale Headrick

Dale Headrick

  • 7 Posts
  • 1 Reply Like
Amen to that! Now, if there were only a way to subscribe to the update announcement... ;-)
Photo of SimoneM

SimoneM

  • 2 Posts
  • 1 Reply Like
Same problem here. But it seems that the bug does not occur on every machine. My colleague is working currently on the latest Photoshop Version and everything works just fine. Couldn't believe it either but I tested ... Maybe that's why developers didn't see the bug?! I on the other side switched back to the previous version. But an update to fix this problem would be highly appreciated!!! The sooner the better.
Photo of Thierry Delsart

Thierry Delsart

  • 6 Posts
  • 4 Reply Likes
@ Hannah, as it seems that only a part of Photoshop users are annoyed by this problem, would it be a nonsense to release a beta patch for this issue, to be used "on your own risk" for these until the new "100% bug free garanteed" ;) version gets released?
(Edited)
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
@Thierry - I'm glad you put a wink after "100% bug-free guarantee" - since that would be a first from any software company. Probably the closest we get to that is from medical device companies (for obvious reasons) and needless to say they progress at a snail's pace.
Photo of DAMIEN

DAMIEN

  • 1 Post
  • 1 Reply Like
Adobe need more than 3 months to fixe it ?  Really ? Unbelievable ... 

 
(Edited)
Photo of blippitydar

blippitydar

  • 28 Posts
  • 3 Reply Likes
This reply was created from a merged topic originally titled Open images to CENTER SCREEN when not working in tabs.

When not working in tabs, images will not open center screen. They open far left. Which on a 27" screen, is significantly inconvenient. So each and every time I open an image, I'm dragging to center. When not working in tabs, is there anything I can do to have images open centered on the screen, where my face is and where they belong? There's a script out there for this somewhere but I lost it. Shouldn't need to be a script tho for something so basic.
Photo of Jeff Cable

Jeff Cable

  • 2 Posts
  • 1 Reply Like
I know that Adobe can not comment on exact release dates, BUT can someone over there at least tell me if this will be fixed before the Olympics (Feb 9)? I am heading over to Korea to photograph for Team USA and will be living in Photoshop. This little bug will be a time killer for me.
Photo of Thierry Delsart

Thierry Delsart

  • 6 Posts
  • 4 Reply Likes
Hi, Jeff, as Hannah said, I got back to previous version, and that's easy and quick.
If you didn't got attached yet to the new features of the last version, the headhache is just gone.
Photo of criscrisman

criscrisman

  • 2 Posts
  • 2 Reply Likes
Adding my name . This is driving me N U T S.
Photo of John Slade

John Slade

  • 2 Posts
  • 0 Reply Likes
I suppose little treats like this await us every-time there's an updated. Should have kept CS5.really bad form.
Photo of Benedikt Zwölfer

Benedikt Zwölfer

  • 61 Posts
  • 6 Reply Likes
We have the issue, with several documents open at the same time in Photohop 2018, the color changes when zooming in – color display becomes wrong (very bright and pale)...
Then Photoshop has to be restarted again. Could be part of the same problem.
MacBook OS X 10.11.6
(Edited)
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 327 Reply Likes
Hi Benedikt,

Sorry for the frustration. Would you please:

1. Go to Help > System Info and paste the contents of that window
2. Make a screen shot of what you're seeing and paste that also?

Thanks,
Hannah

Please reference the new conversation here: Photoshop CC 2018: With several documents open at once, spontaneous color changes...
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1302 Posts
  • 205 Reply Likes
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 327 Reply Likes
Christoph's suggestion to disable the graphics processor is good. Odd color changes like that are often GPU issues and that would narrow it down.
Photo of Benedikt Zwölfer

Benedikt Zwölfer

  • 61 Posts
  • 6 Reply Likes
thank you, I will try christoph's advise and observe it... (and I will answer to the other postings, as soon as I have time again)
Photo of Sev Gerk

Sev Gerk

  • 7 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Canvas moves (snaps center) every time canvas position is altered while in Full-S....

When in Full-Screen View Mode or Full-Screen with Menu Bar, Photoshop now moves the canvas (auto-centers or is returning to previous position) every time a layer is selected after the canvas has been moved.

To replicate:

Switch to Full-Screen or Full-Screen with Menu-Bar view mode...

Just selecting a layer...
1. Move canvas
2. Select another layer.
4. Canvas moves.

Jumping in and out of app.
1. Move canvas.
2. Switch to another app (cmd-tab or however...)
3. Switch back to Photoshop...
4. Canvas moves.

While Zooming.
1. Zoom in beyond canvas edges [with Animated Zoom enabled], 
 - a. using zoom (Z) , a targeted zoom based on cursor position.,
 - b. using keyboard (cmd+), move canvas off-center before zooming.
2. Zoom out, far enough to expose canvas edges...
3. Witness your canvas snap to center.
4. Zoom in beyond canvas edges again.
5. Now watch it snap center on the new position...

Chase your canvas. Every. Time. Highly irritating. This was not how it previously functioned. Please fix this. Was this intentional, is it an option that can be turned off??
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 331 Reply Likes
Official Response
Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and give us feedback.

Thank you!
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Instructions for updating: https://helpx.adobe.com/creative-cloud/help/update-app.html
(Edited)
Photo of steve cox

steve cox

  • 13 Posts
  • 2 Reply Likes
No update available here in the UK...when will it be available here Hannah?
Photo of Paolo Domeniconi

Paolo Domeniconi

  • 14 Posts
  • 8 Reply Likes
I'm in Italy, it did not seem available here, I tried to repair Creative Cloud but nothing... I had to uninstall the 19.0 in order to see it and download it on Mac Pro.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 331 Reply Likes
Hi Paolo,

But you have it now though? Thanks for the heads up. I tried quitting and restarting the Creative Cloud and then had to restart my iMac before I saw the update.

Regards,
Hannah
Photo of Paolo Domeniconi

Paolo Domeniconi

  • 14 Posts
  • 8 Reply Likes
Hi Hannah, yes thanks. My Macbook recognized it right away but on Mac pro I have unsuccessful restarted and repaired CC. After uninstalling the 19.0 all was fine.
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 331 Reply Likes
Hi Steve,

I didn't see the update until I restarted my computer and the Creative Cloud. Were you able to see the update yet?

~Hannah
Photo of Thierry Delsart

Thierry Delsart

  • 6 Posts
  • 4 Reply Likes
Hey Hannah, thanks for the update. I think 3 months is a quick answer in something as complicated as a high end software, plus going back to previous version was so easy to avoid the bug... sooooo, congrats to Photoshop team developers!
(Edited)
Photo of steve cox

steve cox

  • 13 Posts
  • 2 Reply Likes
Hi Hannah,

The update became available in the afternoon the next time I looked. I didn't have to restart CC. Photoshop now updated and so far so good...many thanks for your input and help with this issue :)
Photo of Dale Headrick

Dale Headrick

  • 7 Posts
  • 1 Reply Like
Working nicely!  Thanks, Hannah!
Dale
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
Awesome! Glad to hear it :) 

~Hannah
Photo of Chip Dresner

Chip Dresner

  • 5 Posts
  • 1 Reply Like
Hooray! So far so good. Thanks Hannah & the Photoshop Team. I might have to forgive you  ;O]
Photo of Cyprian Lothringer

Cyprian Lothringer

  • 5 Posts
  • 7 Reply Likes
Hej Hannah,

thank you guy for your support & the solution today. I think it solved the issue with the floating Screen somehow, but... something new is happening :-/
I think it depends if I work “with“ or “without“ the graphic-card-support and/or the Application-Frame On/Off (just on MAC).
I am using PS on a MacBookPro here with a Nvidacard on 2screens. I always work in PS on the bigger 2nd screen which is a Wacom-Cintiq:

1. I open a PSD-file here (a test-file orange/yellow)
2. it opens in the upper-left corner – ok so far!
3. i changed the screen-mode (F), and...
4. the the hole canvas appears in a small rectangle in the upper-left corner and the other 3/4 of the canvas is just black and not useable?!! (see screenshot)



...thats absolutely useless here. When i switch OFF the graphic-card-support is seams to work fine in the frameless PS. Or i have to switch the PS-Application-Frame ON to use the graphic-card-support again. But use “graphic“ and “frameless“ at the same time it cause this new issue?!

This was not an issue in CC2017!
 
– help?!
Photo of Elderoy

Elderoy

  • 7 Posts
  • 5 Reply Likes
Same problem here...
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 331 Reply Likes
different issue

Please reference the new conversation here: Photoshop 19.1: In fullscreen mode, canvas moves to upper left corner and 3/4 of ...
Photo of John Slade

John Slade

  • 2 Posts
  • 0 Reply Likes
thanks
Photo of Michael Turda

Michael Turda

  • 5 Posts
  • 5 Reply Likes
It's working perfectly well for me. Thanks Photoshop Team!!!
Photo of Jeff Cable

Jeff Cable

  • 2 Posts
  • 1 Reply Like
Thanks Adobe for fixing this!!! I am heading to the Olympics in a week and was really hoping that the fix would come out before I left. 
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 327 Reply Likes
Jeff, you have no idea how badly I wanted to tell you that you had nothing to worry about! :D

Have fun on your trip! Such an awesome thing to be able to shoot the Olympics!!!
Photo of steckley

steckley

  • 7 Posts
  • 6 Reply Likes
Thanks for putting up with all this, Hannah!
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
haha awww I seriously love this. I had the first version of Photoshop as a kid and lost countless hours on it. I love people, photography, problem-solving and Photoshop :) 
Photo of Curt Shaffer

Curt Shaffer

  • 10 Posts
  • 1 Reply Like
Not fixed.
1. Have a large image 65"x40".
2. Select crop tool.
3. Use keyboard shortcuts to temporarily switch to zoom tool (Mac: Cmd+Space)
4. Drag a Box to Zoom to a corner...
and...
5. Boom. Photoshop recenters the current view to the middle of the image.
6. Zoom all the way out. (Cmd+0)
7. Step 3 again...
8. Works as expected.


A first attempt at this ALWAYS zooms/pans to the center.
A second attempt ALWAYS works as expected, by zooming the area selected by zoom tool.
Every.
Single.
Time.

Standard Screen mode.
Mac's non-full-screen mode, but app window expanded to fit monitor.
Tabbed mode. 

Illustrator tries to do this too. Use the Zoom Tool as "Zoom to Selection"...which needs a separate keyboard shortcut. Like say, what Freehand had 17 years ago, "Cmd + =". 
Stop using ZoomIn / ZoomOut for selection based zooming. It doesn't work and it bad UI/UX to boot.
(Edited)
Photo of eartho

eartho, Champion

  • 1128 Posts
  • 339 Reply Likes
Yes, that snap to center with the crop tool active is a different bug which has been around for a few years and has yet to be fixed..
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 329 Reply Likes
similar issue but separate from the original thread

Please reference the new conversation here: Photoshop CC 2018: Using Crop tool and zoom together snaps the view to the middle...
Photo of David Davies

David Davies

  • 10 Posts
  • 3 Reply Likes
If you go to this new conversation you find THE ISSUE IS STILL NOT RESOLVED
Photo of aaron dougherty

aaron dougherty

  • 35 Posts
  • 6 Reply Likes
I'm having a related but different zooming trouble--it used to be that when I worked in frames and tabs the image would center itself when smaller than the frame when zooming OUT.  Now it will only do it while zooming in.  I can zoom WAY out and then zoom back in a click to re-center, but this is annoying because I don't always zoom out far enough or too far.......

This is with High Sierra and the latest updates.
Photo of Carnage Asada

Carnage Asada

  • 2 Posts
  • 0 Reply Likes
Still happening for me with 19.1 on High Sierra. Brand new install of CC on my work laptop. Here's a video.