Photoshop CC 2018 (Version - 19.1.1) not opening image files properly.

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  • Updated 12 months ago
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This conversation has been merged. Please reference the main conversation: Photoshop CC 19.1: PNG Images Opens with Distortion

Whenever I am opening an image file like .png, .jpg, .gif etc.. Photoshop corrupting the image. Please check attached image. Currently, I'm using macOS high sierra.

& Please try to resolve this issue asap.




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Graphic Team

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Posted 12 months ago

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Carson Barnes

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This is from your hard drive or from external storage?
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Graphic Team

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From my system hard drive.

Actually, all my system images opening properly in image preview but whenever I'm opening these images in Photoshop for editing purpose Photoshop corrupting every image. 
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David, Official Rep

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This looks like a bad graphics card driver to me.  Have you tried updating the driver and/or toggling GPU usage off?

Thanks,
David

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