Photoshop CC 2018: Not default program for PSD files (macOS)

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  • Updated 3 months ago
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  • (Edited)
I noticed that when I do not have Photoshop CC 2018 open already, I get an error when trying to open PSD files. It says that this file cannot be opened in Photoshop 2017. But that version has been uninstalled after the 2018 version was installed. I check the "Get Info" panel, and the default program for all my PSD files is PS 2017 with a generic icon. When I try to select PS 2018 from the drop down menu, it doesn't take and reverts back to 2017. I also notice that once I have PS 2018 open, and I am able to open a PSD file, there is no PS icon in the file name bar like usual. It's a blank document icon. I imagine this is related to the 2017 default app error. Please fix!
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Brandon Adams

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Posted 8 months ago

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Pete Green, Customer Advocate

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Hi Brandon,

Thanks for the report of the trouble setting Photoshop CC 2018 as the default application for opening PSD, We are aware of this one and working on a fix. 

For now, the workaround as you've discovered, is to have Photoshop open before you double-click on the PSD file, or drag the PSD onto the Photoshop icon on your Dock. 

Just to be sure -- are you on MacOS?

Regards
Pete
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photographer in edinburgh

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The same thing happens when opening any image file. Just tried with a png and it tried to open in cs6. After changing png to default app cc 2018 it again tried to open in a different app. Note cc 2018 photoshop is always open at the time.
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Brandon Adams

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Yes, macOS Sierra 10.12.6
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Thorsten

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Wrong settings in the info.plist from adobe PhotoShop.

Right klick on Adobe Photoshop CC 2018  > Show Package Contents.
Open the info.plist inside the Contents Folder in TextWrangel.

Delete the following lines 31-34

<key>LSItemContentTypes</key>
<array>
<string>com.adobe.photoshop-image</string>
</array>

Save the document.

Please open the terminal and type a
touch /Applications/Adobe\ Photoshop\ CC\ 2018/Adobe\ Photoshop\ CC\ 2018.app
or
touch (and drag & dropping the Photoshop Application into the terminal Window)

Last step: sign out the user and sign in again
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Gener7

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I have questions about  this workaround as well. Maybe one or two times it was normal, but then Photoshop CC 2018 crashed and had to be reinstalled.
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Adrian

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It's been two months, and still this issue exists. I'd rather not go through a workaround (but thank you for the suggestion Thorsten), but rather have this issue fixed by Adobe themselves. It's been a while, the holidays are over, shouldn't this be taken care of?
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Alan Harper

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Thank you Thorsten. I hadn't quite figured out why PS CC 2017 was launching when it shouldn't. Your fix worked. (PS 2018 v. 19.1 on MacOS 10.13.2)

Oops -- I then found that PS crashed every time I opened it. I reverted it!
(Edited)
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photographer in edinburgh

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This reply was created from a merged topic originally titled Photoshop CC 2018 not recognised as default image app. Mac..

Hello, I can't seem to get Photohop cc 2018 to be recognised under High Sierra as the default application for opening image files. Even after get info and change all applied. Any help appreciated.
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Gener7

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Is Photoshop in the "Open with"  list? My problem has Photoshop disappearing from  10.13.3 Get Info > Open with list, leaving Preview as the default.
(Edited)
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photographer in edinburgh

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Same here. And sometimes opens in cs6. I can choose cc 2018 in choose other but it doesn't remember this setting for long. Not good for the work flow.
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Gener7

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So  this problem continues despite a clean reinstall of Creative Cloud and Photoshop CC 2018. I can use Safe Boot on 10.13.3 to restore the Launch Services database, but the problem randomly returns.

I really don't know on whose property, Adobe or Apple the problem resides.

Does any of the Adobe staff have anything to add?
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Gener7

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It turns out using Mozilla Firefox 58 randomly removes Photoshop from the "Open With" list in OSX for image files leaving Preview.app or Illustrator as the default.

For a workaround, browsing to about:config and setting "security.sandbox.content.level" to 2 (instead of the current default value of 3) and then restarting your browser does work. This makes the security sandbox more permissive, but doesn't completely disable it.

https://bugzilla.mozilla.org/show_bug.cgi?id=1437281#c23

This is different from the Adobe PSD bug and does not fix it.
(Edited)
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Mike Thezier

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Any update on this?
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Michelle Sweeten

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This reply was created from a merged topic originally titled Photoshop CC 19.1.3 will not stay set as the default app on Mac OSX 10.

I recently updated Photoshop CC to the most current version (19.1.3) and I also have Photoshop CS6 installed, and now Finder has reverted to CS6 as the default application for opening any photoshop file. In the past, I have fixed this by right clicking on a file, going to "get info", selecting the right application under the "open with" section  and clicking the "change all" button. Now, though, when I click "change all", it asks are you sure you want to do this, and I click continue, but it just resets the form, putting photoshop CS6 back to the default. I believe this is a bug on Adobe's end since I haven't recently updated my Mac OSX and this problem started when I updated from Photoshop CC18 to CC19. 

Has anyone found a fix that does not involve uninstalling CS6?