photoshop cc 2018 freezing while painting

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  • Updated 2 months ago
hi i need help here
i'm using photoshop cc 2018 v 19.0 with the intous tablet wacom in windows 10
i have issue that while i'm drawing or using step backward shortcut the photo shop freezing for awhile and it repeats every while

Photo of Abu Elbraa Ashraf Fawzy

Abu Elbraa Ashraf Fawzy

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Posted 2 months ago

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Photo of David

David, Official Rep

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Howdy Abu,

My first reaction would be to make sure that you have the most up-to-date driver for your tablet.  I strongly suspect that's the element triggering the problem you're encountering as this has not been reported without the tablet.  Try working without it to validate this.  If the problem goes away, then you'll need to reach out to the manufacturer.

Hope that helps,
David