Photoshop CC 2018 and 2019 Crash when I adjust 3D material settings

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  • Updated 2 months ago

I've been unable to use Photoshop CC 2018 and 2019 for months because it crashes whenever I try to change any 3D material settings using the sliders. Also, I just experienced another crash using the new frame tool using the latest version of Adobe Photoshop CC 2019. Note: 3d works just fine on Adobe Photoshop CS6 with no issues whatsoever.

As you can see from the video, there are also weird visual shadowy artifacts visible around the 3D objects. I've been grappling with this issue for months, and have upgraded to the latest version of Photoshop CC.  To make matters worse, it's crashing now when I attempt to use the new Frame tool now!

Any help would be appreciated! I need to get back to work and I'm incredibly frustrated.

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Jeffrey Combs

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  • sad, anxious, confused, frustrated.

Posted 2 months ago

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