Photoshop CC 2018: An integer between 96 and 8 is required. Closest value inserted. "Could not complete your request because there is not enough memory (RAM)"

  • 25
  • Problem
  • Updated 3 months ago
  • Solved
  • (Edited)
Photoshop has become suddenly unusable. Almost every tool gives me an "Out of memory (RAM)" error and when I try to open the Performace pane I get the error in the title. I cannot get inside the settings, as this error keeps on popping up. I tried everything (reinstalling PS, deleting everything (including preferences), updating PS, updating Windows 10, switching to the latest Insider Preview). Nothing fixes this error.

Photo of Nicola


  • 4 Posts
  • 1 Reply Like
  • frustrated

Posted 1 year ago

  • 25
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 725 Posts
  • 323 Reply Likes
Hi Nicola,

This is a known issue and it's in progress, but there is a workaround:

Let me know if that helps - thanks!

Photo of Rosa


  • 381 Posts
  • 207 Reply Likes
Hi Hannah,

Thanks so much for your quick response to my question.

This hasn't impacted the performance of my PS so far, which I'm grateful for.

Do you advise that I should just leave things as they are for the time being until an official fix and not use the workaround just in case I stuff things up?

Thank you so much for taking the time to help.

Photo of Md Anamul Haque

Md Anamul Haque

  • 1 Post
  • 2 Reply Likes
Excellent ! Thank You So Much ..... you solved my problem 
Photo of Andrew Smith

Andrew Smith

  • 6 Posts
  • 7 Reply Likes
I was getting a crash when trying to edit text in a PSD, and the advice on the link here seems to solve it. The crash was after a big Windows 10 update this week, 30/31 May 2018.
Photo of emma burleigh

emma burleigh

  • 2 Posts
  • 1 Reply Like
Hi Andrew, could i ask which bit of advice it was that you followed in particular?
Photo of Andrew Smith

Andrew Smith

  • 6 Posts
  • 7 Reply Likes
I worked through the 'workaround' on the link (added the key to my registry, but if you follow this backup your registry first, just in case..).
After the Windows creator update last week, which I only just got round to installing, I had a few problems with my Photoshop 2015 - note I run Photoshop on Windows in Parallels on an iMac (weird?, but my company develops cross platform software so we need to run stuff on both Win + Mac). E.g. when I tried to edit some text Photoshop crashed, after editing a file (simple move a layer) the file would not Save. Most things gave me message about "not having enough memory".
The fix on the link definitely fixed all this - it's just that you wouldn't normally expect to edit the Registry to get stuff to work...!!
Good luck.