Photoshop CC 2018: An integer between 96 and 8 is required. Closest value inserted. "Could not complete your request because there is not enough memory (RAM)"

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  • Problem
  • Updated 3 months ago
  • Solved
  • (Edited)
Photoshop has become suddenly unusable. Almost every tool gives me an "Out of memory (RAM)" error and when I try to open the Performace pane I get the error in the title. I cannot get inside the settings, as this error keeps on popping up. I tried everything (reinstalling PS, deleting everything (including preferences), updating PS, updating Windows 10, switching to the latest Insider Preview). Nothing fixes this error.

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Nicola

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  • frustrated

Posted 1 year ago

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Hannah Nicollet, Quality Engineer

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Hi Nicola,

This is a known issue and it's in progress, but there is a workaround:

https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html

Let me know if that helps - thanks!

Hannah
(Edited)
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Rosa

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Hi Hannah,

Thanks so much for your quick response to my question.

This hasn't impacted the performance of my PS so far, which I'm grateful for.

Do you advise that I should just leave things as they are for the time being until an official fix and not use the workaround just in case I stuff things up?

Thank you so much for taking the time to help.

Cheers
Rosa
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Md Anamul Haque

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Excellent ! Thank You So Much ..... you solved my problem 
(Edited)
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Andrew Smith

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I was getting a crash when trying to edit text in a PSD, and the advice on the helpx.adobe.com link here seems to solve it. The crash was after a big Windows 10 update this week, 30/31 May 2018.
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emma burleigh

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Hi Andrew, could i ask which bit of advice it was that you followed in particular?
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Andrew Smith

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I worked through the 'workaround' on the link https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html (added the key to my registry, but if you follow this backup your registry first, just in case..).
After the Windows creator update last week, which I only just got round to installing, I had a few problems with my Photoshop 2015 - note I run Photoshop on Windows in Parallels on an iMac (weird?, but my company develops cross platform software so we need to run stuff on both Win + Mac). E.g. when I tried to edit some text Photoshop crashed, after editing a file (simple move a layer) the file would not Save. Most things gave me message about "not having enough memory".
The fix on the link definitely fixed all this - it's just that you wouldn't normally expect to edit the Registry to get stuff to work...!!
Good luck.