Photoshop CC 2018 19.1

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  • Problem
  • Updated 12 months ago
Colours Issue with the latest update. The Bosch image looks like that or any image that are colourful whenever I open a file or transform. The colours on the images gets messed up. I am not sure if it's the latest update but I have never had this issue prior to updating. 



Photo of Chez Santander

Chez Santander

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Posted 12 months ago

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Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

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Hi Chez,

Thanks for the report. Go to Photoshop > Preferences > Performance. In the upper right of that dialog uncheck "Use Graphics Processor." Then let us know if the colors are still strange.

Also it would help if you could give us more info on your system - Help > System Info and then copy and paste the contents of that window.

Thank you,
Hannah
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried simply restarting your computer after the update? I saw a few other people where the graphics card was confused after the update and a restart fixed it.