Photoshop CC 2017 is not allowing me to resize images or canvases.

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  • Problem
  • Updated 11 months ago
Photoshop CC 2017 is not allowing me to resize images or canvases. The tool boxes open when I click the menus, but then I can't enter anything in the value boxes. It makes things pretty difficult when you're trying to do graphics.
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Crystal Kane

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  • frustrated

Posted 11 months ago

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David, Official Rep

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Howdy Crystal,

Are you using the Image Size dialog accessed via Image > Image Size?  In that dialog, is the Resample box checked?  It needs to be if you want to actually change the size rather than monkey with the resolution.

Thanks,
David
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Crystal Kane

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I am using that image size dialogue and it is checked. It's a feature I use pretty regularly, but this week I just suddenly couldn't change the values in any boxes.
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David, Official Rep

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Have you tried to trash your preferences?  We haven't shipped any updates in a while, so nothing should have changed.  What OS and version are you running?