Photoshop cc 2017 crashing when trying to create a basic shape on a new document

  • 1
  • Problem
  • Updated 10 months ago
Photoshop cc 2017 crashing when trying to create a basic shape on  a new document, the user is able to add a basic shape on an existing document.

Thanks
Photo of Sean Deller

Sean Deller

  • 1 Post
  • 0 Reply Likes

Posted 10 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
  • 1671 Reply Likes
Are you on Mac or Windows? What does the crash log or event viewer (win) say in it?