Photoshop CC 2015: Scrubby Zoom feature doesn't work properly - Mac OS X 10.11 El Capitan

  • 18
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Photoshop CC 2015's Scrubby Zoom feature doesn't work properly anymore after installing Mac OS X 10.11 El Capitan
Photo of Sergio Cárdenas

Sergio Cárdenas

  • 11 Posts
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Posted 4 years ago

  • 18
Photo of Design Dept

Design Dept

  • 10 Posts
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the plugin does help but photoshop is still not very quick. we shouldn't have to rely on a plugin though, this issue should have been resolved immediately. we are paying a monthly fee for this software and it doesn't perform as its supposed to.
Photo of Ian Barber

Ian Barber

  • 45 Posts
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I agree with this.

Although the plugin does on most occasions give us a work around, a proper solution should be an integral part of the software.
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Konstantin Lein

  • 2 Posts
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The plugin is useless, it is awfully choppy and does not position the image the same way the original scrubby zoom does.

Please fix this, as it is breaking a lot of peoples workflows.
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Chris Cox

  • 20280 Posts
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The zoom works exactly like it always has, the plugin is just working around an OS bug in MacOS 10.11.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15366 Posts
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Official Response
This should be solved, without the need for the workaround plugin, by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...
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Grant Hansen

  • 3 Posts
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Is there anything that we should do to turn off the plugin once the update is made? Or does it matter?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It shouldn't matter but you can just pull the plug-in out of the plug-ins folder to disable it.
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Design Dept

  • 10 Posts
  • 1 Reply Like
is this update available in the uk yet?

i updated but the problem is still there...once i remove the plugin the zoom is very jerky again?!
the update was to 2015.0.1.
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Chris Cox

  • 20280 Posts
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Yes, it was available at the same time around the world.
And the current version is 2015.1.0.
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Jacek Polakiewicz

  • 11 Posts
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Please, Add Scrubby Zoom from Camera Raw to Lightroom.
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Lars Smook

  • 2 Posts
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This could be caused by an unsupported GPU in my case a Intel Iris Graphics 6100 is not supported. A Adobe employee told me that my video card is outdated. Which sucks while I bought myself just 2 months a go a brand new MacBook Pro Retina (2015 model).

https://helpx.adobe.com/photoshop/kb/...

Here you find supported GPU's