Photoshop CC 2015, windows 10, Sync doesn't work

  • 1
  • Problem
  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: PHOTOSHOP CC 2015 - Under Windows 10 Sync Settings does not work.

This is what happened. I formatted my pc for new windows 10. Before I did, I opened photoshop cc 2015 and uploaded my whole setting to the cloud. I watched it uploading 400mb of all my setting; brushes, tools, workspaces etc.

I did not make offline back up by Export preset because last time I formatted photoshop cc 2015, sync worked perfectly, so I wasn't worried.

Then I installed windows 10, and photoshop cc 2015.
I clicked download settings.
Only workspace setting were downloaded. My brushes, tools weren't downloaded.
I clicked download setting multiple times but it didn't work.
Even workspace setting photoshop succsefully downloaded couldn't be found on the workspace setting on the right top of the screen. I had to manually open appdata/roaming/photoshop folder to see where the files been downloaded; they were on separated folder named 'Worksplace(modified)' and not on workspace folder as they should've been. I had to move them to 'workspace' folder myself.

I want to know where I can find my setting on the cloud. Is there way to i can individually download settings like I would do with normal files on the cloud? Is this problem specific to windows 10? Will it be fixed if I go back to windows 8.1?

If all my setting, brushes, and tool are lost I'll be really freaking pissed as my living is depended on it.
Photo of Seong Hoon Jeong

Seong Hoon Jeong

  • 4 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1

There are no replies.

This conversation is no longer open for comments or replies.