Photoshop CC 2015 failing to read some metadata in .jpgs

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  • Updated 4 years ago
  • (Edited)
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This conversation has been merged. Please reference the main conversation: Photoshop CC 2015: Saving a JPG out of PS causes labels and star ratings to disappear in Bridge (win 7)

Photoshop appears to be stripping metadata when saving jpg files. Cf. https://forums.adobe.com/message/7754...
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Mark Goho

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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We're tracking some similar reports, where PS appears to fail reading some metadata. So far it seems to be only on Windows 7 for some reason.
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Mark Goho

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Thanks Chris, I am indeed running Windows 7!

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