Photoshop CC 2015 stops working on closing any open document

  • 2
  • Problem
  • Updated 3 years ago
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 16.0.0.88
Application Timestamp: 55681d39
Fault Module Name: Photoshop.exe
Fault Module Version: 16.0.0.88
Fault Module Timestamp: 55681d39
Exception Code: c0000005
Exception Offset: 0000000004869ea6
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 324a
Additional Information 2: 324a92cd9d4cd533aec00925979e798f
Additional Information 3: 54e7
Additional Information 4: 54e7973e5ffe3e24d4e8705c058f7274

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Photo of Richard Klug

Richard Klug

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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Could you try disabling GPU usage in Photoshop, then relaunching Photoshop?