Photoshop CC 2015 stops working on closing any open document

  • 2
  • Problem
  • Updated 3 years ago
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version:
Application Timestamp: 55681d39
Fault Module Name: Photoshop.exe
Fault Module Version:
Fault Module Timestamp: 55681d39
Exception Code: c0000005
Exception Offset: 0000000004869ea6
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 324a
Additional Information 2: 324a92cd9d4cd533aec00925979e798f
Additional Information 3: 54e7
Additional Information 4: 54e7973e5ffe3e24d4e8705c058f7274

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
Photo of Richard Klug

Richard Klug

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 749 Reply Likes
Could you try disabling GPU usage in Photoshop, then relaunching Photoshop?