Photoshop CC 2015: Not working with OSX El Capitan 10.11.1

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  • Updated 2 years ago
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  • (Edited)
I am running OSX El Capitan. I had been using Photoshop CC 2014 and everything seemed to be fine. I decided to upgrade to CC 2015 and I'm really having problems. I had two files open, one a psd that I'd been working on prior to the upgrade, and a jpg. I duplicated the jpg layer to the other document and part of the image disappeared. After resizing it and pressing ENTER, the image completely disappeared. This also happened when I tried to duplicate a layer from a psd file as well. I'm currently reinstalling Photoshop CC 2014 so that I can work again. PLEASE FIX!
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Sarah Tothill

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  • really unhappy and frustrated

Posted 3 years ago

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Chris Cox

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That sounds like you are experiencing some of the video driver issues on MacOS 10.11.

Try disabling GPU drawing in Photoshop's preferences, then relaunching Photoshop.
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Sarah Tothill

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I know where the preferences are, but I can't find the GPU drawing to disable it.
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Chris Cox

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Photoshop preferences -> Performance -> Use Graphics Processor, turn it off, exit Photoshop and relaunch.
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Sarah Tothill

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... and if I do this, what, if any, negative effects will it have?
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Chris Cox

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It will slow down some operations, and disable 3D features that require the GPU.
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Sarah Tothill

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For what I was working on, this worked. Thanks for your speedy response, although I wasn't able to work on it again until just now.

Thanks!!
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Dan Reynolds

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I've been having serious slowdown and spinning wheel problems with bridge. I
have el Capitan, all up to date. I finally have gone in to energy saver and set it to never sleep. It's working great now. Coming out of sleep was cashing crashes and all kinds of problems.

Also, you can click tools and "cache", purge cash for the folder and that will help too.

I also deleted all creative Cloud apps.

Hope this helps.
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Chris Cox

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This is a great conversation that's unrelated to the topic you posted on, so I created a new conversation to continue the discussion.

Please reference the new conversation here: Bridge slow on MaCOS 10.11
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Marianne Campolongo

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It worked for me when I first upgraded a couple of weeks ago (I waited because of issues posted here and elsewhere). Then today suddenly all I got were blank black or white pages when I open photos. At first I thought it was photos in iCloud but then realized it was all of them. I did the CC upgrade and now all is working fine. 
(Edited)