Photoshop CC 2015: Multiple monitor switching issue on MacOS 10.10.3

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  • Updated 3 years ago
  • (Edited)
I use a late 2013 MacBook Pro on 10.10.3, so Retina screen.
When I come home I connect the laptop to a Thunderbolt monitor and my palettes will show up on the Thunderbolt display but when I open an image the lower part of the image is black and there is no way to resize the window or zoom in or out that displays the full image, its effectively being cropped within with window in an aspect that matches the height of the retina monitor window. The only fix is to quit Photoshop and relaunch while connected to the Thunderbolt so that the program essentially auto-detects the monitor.

I've always had two Workspaces set up for the two options (Retina, Thunderbolt) and have always just toggled between the two to get palettes in the right screen position but I notice with this new glitch that even my palettes are displaying oddly. When I get the image error, I also have blank slots for all color swatches. Those do come back on restart.

This is a new issue for Photoshop CC 2015, did not have this problem under the 2014 version or the CC version before that.
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Clif Watson

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Posted 3 years ago

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eric wilson

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I am also having an issue where the photoshop application frame is stuck behind the system menu and cannot drag or adjust it.

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Lynn Minney

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My tool bars are stuck on the far right side of my 2nd monitor & I cannot bring them back over to my main monitor and are only visible with full screen mode with menu bar, not the standard screen mode. Very frustrating. I'm working on Mac OS 10.10.5.
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Clif Watson

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Lynn
Have you tried doing the reset workspace? Its in the dropdown in the upper right or under Window > Workspace > Rest "name of your workspace"

I save a workspace for how I want things set when just on Retina screen, then another setting for two screen mode and then just toggle between the two. Even then, I often have to do the reset to get everything back where I want it so I have a keyboard shortcut set to do the reset.