Photoshop CC 2015: Grey border around splash screen

  • 3
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
System Specs:
Micro-Star International Co. Ltd. — MS-16GA
Intel Core i7-3520M CPU @ 2.90Ghz
Intel HD Graphics 4000 (Integrated)
NVIDIA GeForce GT 650M (Dedicated)

A grey border appears around the splash screen while Photoshop starts up (See attached image). This did not happen with Windows 7, my previous OS. I suspect the issue has something to do with Windows 10 and how it handles transparencies.

I just installed Windows 10 via Clean Install (so my hard drive was formatted before Windows 10 was installed). My graphic card drivers are all up to date. Photoshop was one of the first programs I installed onto my system (except Firefox and Adobe Creative Cloud) and it is currently up-to-date. I have reinstalled Photoshop once and have tried running it with just my integrated graphics card, which did not solve this issue.

This graphical bug does not affect the functionality of the program in any way, but it is rather annoying to look at. I would fix this myself if I could just open the file and edit out the edges of the splash-screen, but Adobe likes keeping the Photoshop splash-screen locked away in some obscure .dll file.

An update to fix this issue would be greatly appreciated. Thanks.

Image of Problem:
Photo of Ryan Cook

Ryan Cook

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  • Annoyed

Posted 5 years ago

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Photo of Chris Cox

Chris Cox

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Official Response
This issue was fixed in the Photoshop 2015.1 update.