Photoshop CC 2015: Droplets cannot communicate with photoshop on Windows

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
I can create Droplets in Photoshop CC 2015, however when dropping a file on the droplet or just opening it by double clicking on it, I get an error message saying that it cannot communicate with photoshop.

Is a fix for this coming? Soon I hope? Droplets are a big part of people's workflows and not having them really slows us down.

Is there a workaround or temporary fix? I'll take that even. Registry edits? Some other fix?

Photo of Ry987654321

Ry987654321

  • 2 Posts
  • 0 Reply Likes
  • soooo frustrated

Posted 3 years ago

  • 1
Photo of Pat Morrissey

Pat Morrissey

  • 2 Posts
  • 0 Reply Likes
I am having exactly the same problem. The suggested workarounds (open in administrator mode) don't work. I'm shocked that this is even an issue. 
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
When you say you're opening in Administrator mode, is that when creating the droplet or just when trying to run the droplet?

Droplets have to be at the same User Account Control level as Photoshop to work. If Photoshop is elevated to Run as Administrator, elevate the Droplet as well. To elevate a droplet, right-click the file and select Properties. Enable the Run as Administrator option in the Compatibility tab within Properties on that Droplet folder.

If you have administrative access, right-click the droplet and choose run as administrator. Then restart Photoshop.

The alternate way requires you to turn off User Access Control (UAC) is found in Control Panel/User Accounts. If you are a non-Administrator user, restart the OS. Use an administrator account and run the droplet once and then log back in as a standard user (droplets now function regardless of access level). After you have successful run droplets once, you can turn UAC back on and droplets will function correctly.
(Edited)
Photo of Pat Morrissey

Pat Morrissey

  • 2 Posts
  • 0 Reply Likes
"When you say you're opening in Administrator mode, is that when creating the droplet or just when trying to run the droplet?"
Both.
1) "To elevate a droplet, right-click the file and select Properties. Enable the Run as Administrator option in the Compatibility tab within Properties on that Droplet folder.
If you have administrative access, right-click the droplet and choose run as administrator. Then restart Photoshop."
Tried it - doesn't work.
2) " ... turn off User Access Control (UAC) is found in Control Panel/User Accounts. If you are a non-Administrator user, restart the OS. Use an administrator account and run the droplet once and then log back in as a standard user (droplets now function regardless of access level). "
Tried it - doesn't work.
I will try again later - but, I mean, really this is a fundamental procedure that should not be an issue.
Photo of pawel olas

pawel olas

  • 11 Posts
  • 0 Reply Likes
is there any fix to this problem? photoshop CC 2017, windows7, still the same issue. My droplets have been broken for more than a year...
Photo of Lucian Achim

Lucian Achim

  • 1 Post
  • 0 Reply Likes
Same problem here! 

Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64
Operating System: Windows 10 64-bit

Please help!
Photo of Steve McKendrick

Steve McKendrick

  • 1 Post
  • 0 Reply Likes
Why has Adobe not put out a fix? Just take the money and run with them