Photoshop CC 2015 doesn't clean up its temp files after crash

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  • Updated 3 years ago
If photoshop cc 2015 is running when the windows computer crashes, it leaves behind its massive temp files permanently. Photoshop should be able to clean up previous scratch files no longer in use at each start-up, so that my hard drive doesn't run out of space. I have to delete these files manually currently i.e. "Photoshop Temp107060011932".

My computer often fails to resume from hibernation due to monitors/graphics driver issues, which is why it is crashing - most of the time it works if the monitor is still attached.
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Bruce Kirkpatrick

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Posted 3 years ago

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Chris Cox

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Photoshop does delete old scratch files when it launches.
And the OS should be removing the scratch files if Photoshop crashes.

But it sounds like something on your system is holding those files open when it should not be (antivirus bugs, OS bugs, etc.).
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Bruce Kirkpatrick

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I don't think there is a lock on those temp files as suggested. A non-admin user account is able to delete the files the next time I boot without any UAC prompts - up to date windows 8.1, no antivirus installed.

Photoshop isn't crashing, the OS is crashing at resume hibernation. You are probably right about what you said in the other situation. I thought it may be simple to trigger an extra clean-up routine at photoshop that would search the location for unused temp files to delete...

I do login as standard account, instead of admin if that has any relevance.
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Chris Cox

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Something has to be holding them open, otherwise the OS should have deleted them, or Photoshop would have deleted them on the next launch.

Yes, if the OS crashes and reboots, then the files could be left behind until the next Photoshop launch. But something else has to be keeping the files busy/open to prevent Photoshop from finding and deleting them (which it does on every launch).