Photoshop CC 2015 Crashing on Windows

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  • Problem
  • Updated 2 years ago
  • (Edited)
Adobe Photoshop CC 2015 constantly crashes!!! (see attached image)
Latest updates downloaded.
Latest graphics driver downloaded (Nvidia GTX670)

CC2014 still works fine.

I haven't been able to use CC2015 since it has been released while I continue to be charged a monthly fee for the LATEST version WHICH I CANNOT USE.

If you cannot fix it you should at least reimburse the users or offer discount for non-working software. Before you suggest disabling GPU processing, this is NOT an option for my type of work.

JUST FIX THIS!
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Eddie Teddie

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  • frustrated

Posted 2 years ago

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Chris Cox

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Did you update the driver from NVidia's website?
If you have another (integrated) GPU in the system, did you also update that driver from the GPU maker's website?

And it would help to see the detailed crash report (from the system event viewer or reliability reports). The most common causes of crashes are video card drivers and third party plugins.
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Adam Kralic

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I am experiencing constant crashes in Photoshop CC 2015 as well. I have a 27" 2013 IMAC.

Mostly I cannot open photoshop at all. If it does fully open...it'll hang up forever when I try file --- > open. This obviously makes the software useless to me. Will Adobe refund days that the product being paid for is unusable? Will you be releasing a more reliable product in the near future?

I am trying to work over here...
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Chris Cox

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This is a great conversation that's the wrong platform for the topic you posted on, so I created a new conversation to continue the discussion.

Please reference the new conversation here: Photoshop CC 2015 crashing on MacOS