Photoshop CC (2015) Crashes on Launch

  • 1
  • Problem
  • Updated 3 years ago
I installed the Creative Cloud which is working fine - I wanted to try PS an alternative to Corel.

downloaded and installed Photoshop CC (2015) trial several times, and it will not work. When I attempt to launch from the start menu or through the Creative Cloud software, it fails to launch and I get the following error/exception codes:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Photoshop.exe
  Application Version:
  Application Timestamp:    56961fa0
  Fault Module Name:    MSVCR120.dll
  Fault Module Version:    12.0.21005.1
  Fault Module Timestamp:    524f83ff
  Exception Code:    c000001d
  Exception Offset:    0000000000096cd5
  OS Version:    6.1.7600.
  Locale ID:    1033
  Additional Information 1:    096a
  Additional Information 2:    096a2e6fc4d77a7a966ff48506139a6c
  Additional Information 3:    d738
  Additional Information 4:    d73837d2a602886956c7a505f5b828dc

I'm running an Intel 4770K and an Asus GTX760.
Photo of Andrew C. Basbas

Andrew C. Basbas

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  • Frustrated, unhappy.

Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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What third party plugins have you installed?
Have you tried disabling them?