Photoshop CC 2015.5 quit unexpectedly when adding layer effect on an artboard

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  • Updated 2 years ago
I want to add a border directly on my artboard. I was able to do it in the firsts weeks after updating to Photoshop CC 2015.5. But since a few days I can't do it anymore : I double-click on the artboard, the panel open and directly when I click on a style effect, Photoshop quit and I have to relaunch it.

I don't know if some people have the same problem.

Thanks for help.
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Kiewd

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  • frustrated

Posted 2 years ago

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Cristen Gillespie

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Well, the artboard itself is empty and transparent unless you have something on the layer inside the artboard group. So you're adding a layer style to the artboard group layer, with something on the layer inside it, and you're saying that if you do that, PS crashes before you can even apply the style?

I'd first delete Prefs and see if that helps. I can definitely add a layer style to the artboard group without crashing. If it still crashes, you probably want to save the crash report for Adobe engineers when they return from vacation.
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Tanita Datsenko

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I have the same issue with my new iMac 27" late 2015,
 but...
I have reinstall Photoshop CC2015.5 - not help
reinstall Wacom Intuos Pro small driver with 3 variants older versions - not help
reinstall FontExplorer Pro with new Font Plugins for Photoshop CC2015.5
reinstall all Plugins (Perfectly Clear 2.2, remove Nik Collection) - not help
Check Font Book and trying to find problem fonts - remove some: not help
Turn off in Performance settings - Use Graphics Processor - not help
Reset to default settings Adobe Photoshop with (option+Command+Shift) - not help

Nightmare... Report send with this line: 0  Dispatch queue: com.apple.main-thread
(Edited)
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Kiewd

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Thanks for answering.

On my side, the problem is apparently gone but I don't know how... I don't make any changes, I've simply not use Photoshop this week-end. When I launch it this morning, I tried to add a border on my artboard and it miraculously worked.

But I don't understand the way effects are applied on artboards :
  1. If in the properties panel, the artboard has a background color (let's say white), and then I add a border on the artboard, the border will appear only around the content of the artboard. So I obtain this : 



  2. If I set the artboard background on transparent, there is the result :


The only way to apply the border around the canvas (image below) and not to the content of the artboard is to completely fill the artboard, for example with a Solid Color layer. But it is totally useless because I can also set the background with the properties of the artboard.



My proposition to Adobe engineers is to keep the second method with transparency (2.), which can be helpfull for some creations, and replace the first one (1.) with a way to have effects applied on the artboard and not on its content. Or make an option in the properties panel of the artboard.

Thanks for your support.
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Cristen Gillespie

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If you want the 3rd option, where the border surrounds the artboard, I fear you're basically misunderstanding what the artboard is. It comes to us in PS via Illustrator. It is a way to have a multipage document in a single file. The artboard layer itself, whatever color you give it, is just an empty layer until you put something on it. Or it's supposed to be.

In the first instance, you're not getting a stroke around the artboard, but the layer bounds. So your content isn't getting the stroke, but the largest layer bounds of the layers within the artboard group is. I wouldn't have considered doing this. I think this is a badly designed "feature" of adding a layer style to an artboard group. It wouldn't be so bad if you saved it as a JPEG and the artboard disappeared. It doesn't. It becomes flattened, so you have a stroke around layer bounds that don't exist and a solid white, larger background.

In fact, if I'd thought about doing this, I'd have bugged it, even though for some reason you want it???