Photoshop CC 2015.5: Export video playback issue

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
Files exported from a mac running Adobe Photoshop CC 2015.5 will not playback on a 
windows 7 media player. 

This is both in MP4 format and in MOV format.

If i encode the same video (the exported mp4 file) via media encoder to mp4 again it works perfect on windows 7 media player.

So there is a issue here. 
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PoulG

  • 6 Posts
  • 1 Reply Like
  • To old for this S**T

Posted 2 years ago

  • 1
Photo of Christopher Davies

Christopher Davies

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Damn, will this affect my Facebook Canvas photoshop videos exported from ps? In the advert video experience on windows phones?
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PoulG

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I think facebook do some re-encoding of videos. Thats why they like images often look over compressed. This is only on windows 7 on desktop i have seen the problem, i have no clue about mobile.
(Edited)