Photoshop cc 2015.1- having a lot of problems on my system

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  • Updated 3 years ago
  • Solved
  • (Edited)
Can some tell me how the latest version of Photoshop is suppose to function? I am so angry, frustrated and sad. The current version crashes, I spent 2.5 hours on the phone yesterday because Photoshop would not sync my library. I have been a paying customer for 2 years and this by far is the worse experience I have ever encountered with any update.

PLEASE Fix these immediately.
Photoshop errors: corrupt ADOBE Fonts -please disable them. PS won't copy merge or does so intermittently. It states GPU issues, It state CPU issues at a whim - at times when I have done nothing at all.

It is the busiest time of year for my business and I can't work the latest version of Photoshop.

In the interim can someone tell me - what occurred in Photoshop to create this checkerboard pattern?

I have added 2 files:

THE CHECKERBOARD compliments of the latest version updates (thanks A LOT -your update cost me hours of work).

And how the background should look i.e. Before. I save my files on an external drive -So Time Machine could not remedy the matter.

AFTER (??????? times)


BEFORE (Happier times)
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Tim Tourtillotte

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  • Sad, ANGRY, Frustrated

Posted 3 years ago

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Chris Cox

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What do you mean by "corrupt ADOBE Fonts"?

The grid is because of a GPU driver issue (which os part of your OS).
And the GPU error messages are because of a problem with your GPU driver.

Can you post your Help->System Info log here?
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Tim Tourtillotte

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CPU and GPU errors did not occur in previous versions of Photoshop per your request I aded system info log. I increase my memory allocation to see it that made Photoshop behave. All my fonts don't work in Photoshop. I add an images - All my fonts bring up the selected font failed issue. Bad has now getting worse. This update is destroying my work. I plan to contact customer support -when I can breath again.

Adobe Photoshop Version: 2015.1 20151114.r.301 2015/11/14:23:59:59 CL 1053036 x64
Operating System: Mac OS 10.11.1
System architecture: Intel CPU Family:6, Model:69, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2600 MHz
Built-in memory: 8192 MB
Free memory: 2802 MB
Memory available to Photoshop: 6460 MB
Memory used by Photoshop: 80 %
Modifier Palette: Disabled.
Design Space: Enabled.
Artboards: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 8
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1050, right=1680
Display: 2
Display Bounds: top=0, left=1680, bottom=900, right=3280
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel Iris OpenGL Engine"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel Iris OpenGL Engine"
glgpu[0].GLRendererID=16925953
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Sep 21 2015 19:24:11)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Oct 13 2015 18:35:13)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.3876e+10
clgpu[0].CLCompute=178.969
License Type: Subscription
Serial number: 96040482019754319626
Feature::photoshop/extended: ON
Feature::photoshop/standard: ON
Feature::photoshop/trial: OFF
Feature::32-Bit Layers: ON
Feature::CountTool: ON
Feature::Acrobat3D: ON
Feature::Measurement: ON
Feature::MATLAB: ON
Feature::VanishingPointMeasurement: ON
Feature::VanishingPoint3DSExport: ON
Feature::VanishingPointDXFExport: ON
Feature::Dicom: ON
Feature::VideoLayers: ON
Feature::Timeline: ON
Feature::ExtendedMenuBar: ON
Feature::3DPrint App: ON
Feature::ImageStack Creation: ON
Feature::ImageStack Editing: ON
Feature::32-Bit Painting: ON
Feature::ACRFilterAllowed: ON
Feature::ACRFilterAvailable: ON
Feature::ExportAssetsQueueFeature: OFF
Feature::Creative Cloud Staging: OFF
Feature::3DMultitonePrinting: OFF
Feature::Artboards: ON
Feature::Playground: ON
Feature::Chording Palette: OFF
Application folder: /Applications/Adobe Photoshop CC 2015/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 111.9G, 21.9G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2015/Plug-ins/

Installed components:

AdbePM.framework AdbePM 2.4.00.1 1.
adobe_caps.framework adobe_caps 9.0.0.28 1.584361
AdobeACE.framework AdobeACE 2.20.02.35269 79.567158
AdobeAGM.framework AdobeAGM 4.30.60.35269 79.567158
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.34320 79.562390
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.34320 79.562390
AdobeBIB.framework AdobeBIB 1.2.03.35269 79.567158
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 79.567158
AdobeCoolType.framework AdobeCoolType 5.15.00.35269 79.567158
AdobeCrashReporter.framework AdobeCrashReporter 7.2.2
AdobeExtendScript.framework AdobeExtendScript 4.5.6.2 80.1017022
AdobeJP2K.framework AdobeJP2K 1.2.2.35138 79.258941
AdobeLinguistic.framework 21429
AdobeMPS.framework AdobeMPS 5.8.1.35138 79.566687
AdobeOwl.framework AdobeOwl 5.2.9
AdobePDFL.framework AdobePDFL 15.0.0.35285 79.156620
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.3.1.70
AdobeScCore.framework AdobeScCore 4.5.6.2 80.1017022
AdobeSVGAGM.framework AdobeSVGAGM 1.0.0.35144 79.566705
AdobeSVGRE.framework AdobeSVGRE 6.0 79.566690
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 79.158325 79.158325
AdobeXMPFiles.framework AdobeXMPFiles 79.158325 79.158325
AdobeXMPScript.framework AdobeXMPScript 79.158325 79.158325
ahclient.framework ahclient 2.0.0.1
AIDE.framework AIDE 1.5.0.35433 79.568000
aif.framework aif 6.0.00.1 1.
amtlib.framework amtlib 9.0.0.89
boost_date_time.framework boost_date_time 8.0.0.0
boost_signals.framework boost_signals 8.0.0.0
boost_system.framework boost_system 8.0.0.0
boost_threads.framework boost_threads 8.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.3.6.35081 158203
CITThreading.framework CITThreading_boost 2.3.6.35081 158203
dvaaudiodevice.framework dvaaudiodevice 8.0.0.0
dvacore.framework dvacore 8.0.0.0
dvamarshal.framework dvamarshal 8.0.0.0
dvamediatypes.framework dvamediatypes 8.0.0.0
dvametadata.framework dvametadata 8.0.0.0
dvametadataapi.framework dvametadataapi 8.0.0.0
dvametadataUI.framework dvametadataUI 8.0.0.0
dvaplayer.framework dvaplayer 8.0.0.0
dvatransport.framework dvatransport 8.0.0.0
dvaui.framework dvaui 8.0.0.0
dvaunittesting.framework dvaunittesting 8.0.0.0
dynamiclink.framework dynamiclink 8.0.0.0
ICUConverter.framework ICUConverter 3.61 "gtlib_6.0" "." "21287"
ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287"
ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287"
LogSession.framework LogSession 7.3.1.70
manta.framework manta 1.0.00.1 1.
mediacoreif.framework mediacoreif 8.0.0.0
PlugPlugExternalObject.framework 6.1.0.157
PlugPlugOwl.framework PlugPlugOwl 6.1.0.157
UpdaterNotifications.framework UpdaterNotifications 9.0.0.15 "9.0.0.15"
WRServices.framework WRServices 11.0.0 11.0.0.1000

Required plug-ins:

3D Studio 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 16.1, Copyright © 2014-2015 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 16.1 ©1993-2015 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 9.3 (506), Copyright © 2015 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Camera Raw Filter 9.3 (506), Copyright © 2015 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 16.1 ©2002-2015 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 16.1 ©1993-2015 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 16.1 Copyright © 2003-2015 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 16.1 ©1993-2015 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 16.1 Copyright © 2007-2015 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Entropy 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Export Color Lookup Tables 16.1 Copyright ©2012-2015 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Extrude 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 16.1 ©1990-2015 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
HSB/HSL 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IFF Format 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
IGES 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Ink Outlines 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 16.1 Copyright © 2001-2015 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 16.1, Copyright © 2002-2015 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 16.1, Copyright © 2002-2015 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 16.1, Copyright © 2001-2015 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 16.1 ©1993-2015 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 16.1 Copyright © 1993-2015 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 16.1 ©1990-2015 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 16.1 Copyright © 1990-2015 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 16.1 ©1993-2015 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
OpenEXR 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 16.1 ©1989-2015 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Photoshop Touch Copyright ©2013-2015 Adobe Systems Incorporated - from the file “PSDX.plugin”
Picture Package Filter 16.1 ©1993-2015 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 16.1 ©1989-2015 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PLY 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
PNG 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 16.1 ©1989-2015 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PRC 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Radial Blur 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 16.1 ©2003-2015 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Render Color Lookup Grid 16.1 Copyright ©2012-2015 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
Reticulation 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 16.1, Copyright © 1999-2015 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 16.1, Copyright © 2015 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shake Reduction 16.1, Copyright © 2014-2015 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
Shear 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 16.1 Copyright © 1993-2015 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spaces 16.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”
Spatter 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
U3D 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Underpainting 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “statistics.plugin”
Virtual Reality Modeling Language | VRML 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Water Paper 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 16.1, Copyright © 1991-2015 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 16.1 ©2006-2015 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 16.1 ©1989-2015 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

FontAgent Pro CC 2014 (15.0.0.0) ©2014 Adobe Systems Incorporated - from the file “FontAgent Pro.plugin”
FontAgent Pro Helper CC 2014 (15.0.0.0) ©2014 Adobe Systems Incorporated - from the file “FontAgent Pro Helper.plugin”

Plug-ins that failed to load: NONE

Extensions:

Recent Files 1.0.0
/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html
Libraries 2.1.24
/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html
Start 1.0.0
/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html
Adobe Color Themes 6.1.0
/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html
Export As 2.4.0
/Library/Application Support/Adobe/CEP/extensions/com.adobe.webpa.crema/PSPanel/dialog.html
Device Preview 1.1.3
/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview/PSPanel/panel.html
Share on Behance 3.0.0
/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.behance.shareonbehance.html/index.html
Export As 2.4.0
/Library/Application Support/Adobe/CEP/extensions/com.adobe.webpa.crema/PSPanel/dialog.html
com.adobe.preview.loader 1.1.3
/Library/Application Support/Adobe/CEP/extensions/com.adobe.preview/PSLoader/loader.html

Installed TWAIN devices: NONE

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Tim Tourtillotte

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... and this occurred with Adobe Fonts too. I have to force quit the program to escape the error window.
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Chris Cox

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Try launching without plugins (hold down the shift key while launching) and see if it works better. It looks like the problem is probably with the FontAgentPro plugin/utility.
Photo of Tim Tourtillotte

Tim Tourtillotte

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tried that. Just as bad
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Tim Tourtillotte

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Here is what the drop down looks like without the plugin.
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Chris Cox

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In that case disable all the FontAgentPro utilities in the OS.
Whatever is going on does seem to be affecting your fonts in a way that nobody else is seeing.
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Tim Tourtillotte

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I uninstalled the 3rd party font manager. And uninstalled the Adobe Apps PS, AI, ID, AN, AE and now reinstalling them.
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Chris Cox

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Not sure if you had to reinstall the apps...
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Tim Tourtillotte

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Aware of that now. the Apps are requesting the plug-in Font Agent I just uninstalled. Trying to figure out how to redirect fonts back to my OS Font Book.
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Tim Tourtillotte

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....enabled Font Book resolves the font issue.
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David, Official Rep

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Hi Tim,

I carefully monitor all things text related on all our various forums.  With regard to the new release, you are the only one reporting problems with your fonts.  After this many days, if there was a problem anywhere within the main text workflow, my email would be totally flooded.  As a result, I think the problem might have to do with the particular setup that you're using rather than Photoshop 2015.1 in particular.

You might want to look at these steps to check for font corruption: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html  Also, you might want to follow up with the folks who make Font Agent -- something is not right.

I'm happy to help if you need additional assistance.

Thanks,
David
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Tim Tourtillotte

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David - no need to respond please attend more urgent matters. Thanks for the response I uninstalled a font manager trial version and that eliminated the font issue. However the checkerboard image issue is still a bit of a mystery. The checkerboard appeared at the moment of opening the file. It has not occurred again. I had to rebuild the file which was painful. Though after I uninstalled and reinstalled Photoshop. I did have a sync issue with the library that Adobe helped to resolve I.e case # 0187297026. They basically uninstalled and reinstalled Creative Cloud after the other solutions - renaming folder and deleting SL cashes failed to solve the matter. Deleting the SL cache folders I guess caused the checkerboard issue. And I believe when I reinstalled Photoshop it replaced a cache folder that should have not been deleted.

All is better.

-Tim
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Chris Cox

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The checkerboard is most likely a video card driver issue (Apple still has more than a few that they say they are still working to fix).

Try disabling GPU drawing in Photoshop for the time being.
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Tim Tourtillotte

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