Photoshop CC 2015.1: Oil Paint Filter greyed out

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  • Updated 2 years ago
  • Solved
  • (Edited)
Jeffrey, That is wonderful news ! Thank you !!

I downloaded the update, and I see Oil Filter under Filters/Stylize, but it is grayed out. Have tried with multiple different photos with no luck. What am I missing ?



Thank you again ! I'm so excited :)

Note: This conversation was created from a reply on: Photoshop CC 2014: What happend to the Oil Paint filter?.
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JulieannaD

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Here's a troubleshooting document:

https://helpx.adobe.com/photoshop/kb/oil-paint-greyed-out.html

If Oil Paint is greyed out for you, try these steps:

1. make sure Photoshop is up to date (2015.5 or later) 

2. Make sure your document is RGB. Oil Paint won't work on color spaces other than RGB (e.g. CMYK, Lab, etc)

3. If you're on Windows, make sure you're running a 64-bit OS with the 64-bit version of Photoshop. OpenCL requires 64-bit.

4. Make sure Use OpenCL is checked under Preferences > Performance > Advanced Settings.

5. Make sure your video card driver is up to date with the latest from the vendor website. Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.
(Edited)