Photoshop CC 2015.0.1: Re-syncing fonts causing type to shift

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  • Updated 3 years ago
  • (Edited)
Sometimes when I re-sync fonts via Typekit all of the type within the document shifts down 6-10 pixels.

Late 2014 iMac, El Capitan
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Micah Ward

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Posted 3 years ago

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David, Official Rep

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Howdy Micah,

Did Photoshop give you a warning such as that a font was missing and that the text layout would need to be re-rendered?  What dialogs did you see before this happened?

Thanks,
David
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Micah Ward

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I believe just the standard dialogue saying that the fonts were missing. Nothing out of the ordinary, but when I re-sync them the shift would occur. It doesn't happen every time.

For some reason Typekit and Photoshop on my machine struggle to stay connected and my fonts will randomly become un-synced. Typekit will say they're synced, but photoshop shows the little caution marks on my type layers indicating they can't be found. I have to go into Typekit and remove / readd fonts to get them working again.

I've also noticed that when I activate fonts via Font Book my Typekit fonts will become un-synced. This is a consistent problem that I can easily recreate.
(I've also emailed Typekit about the activation issues)
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David, Official Rep

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Hiya Micah,

When you say that Typekit and Photoshop are disagreeing about the state of your synched fonts, are you messing with these same fonts via Font Book?

Thanks,
David
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Micah Ward

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I am not. On my machine Typekit fonts do not even show up in Fontbook. I can tell that they do not communicate from time to time as I'll go to my username in the menu and click download settings and it will give me an error saying Creative Cloud cannot be connected to at this time.
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Micah Ward

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Oddly enough, I just restarted my machine and it provided me with the error in the next post below, but I was able to download settings and connect to Creative Cloud. Very strange.
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Micah Ward

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I just restarted my computer and upon opening a document I was just working on I've recreated my issue.
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David, Official Rep

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Howdy Micah,

That's not really an error message.  It's a dialog telling you that you don't have your Typekit fonts installed.  TK fonts do not remain on your system once CC is closed; they must be redownloaded.

Now, I can totally see why this seems like it's a major error/bug, since I will give you that having the fonts already ON your machine implies that something isn't talking with something else.  What version of Creative Cloud are you running?  Have you installed a prerelease version of Photoshop at some point?

Thanks,
David