Photoshop CC 2014: Unbelievably Slow On Powerful Workstation

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  • Updated 4 years ago
  • (Edited)
I recently switched over from a 2013 6 core Mac Pro with 16GB of RAM to a Windows 8 custom built workstation for video rendering. The important specs are i7 8 core 5960X (water cooled), 64GB DDR4 2400 RAM, dual GTX 780, and 512GB SSD, and 3 27" WQHD 10 bit monitors. Hardware has been thoroughly bench-marked to make sure there aren't any issues with it. One would imagine with those kind of specs it wouldn't have any issues with Photoshop, even with extremely complex PSDs. I run a software development agency and use Photoshop, Illustrator and After Effects every day.

I am currently working on a complex web app design. Yes, it has thousands upon thousands of layers. But it's only 19.5mb (almost everything is vector based to make it resolution independent). But the much less powerful Mac Pro only had a little bit of an issue handling it. The new Windows 8 workstation seems incapable of even handling the smallest of tasks, like moving a group 10 pixels over. It takes upwards of 10 seconds to do this simple operation. It's completely unbearable and is slowing me down tremendously. Illustrator also has issues even on really simple vector graphics. It will completely freeze for 20-30 seconds when trying to move an object on the canvas. I was really surprised to see this level of poor performance coming from Windows compared to mac. But I'm wondering, is there something that can be done? I've done all of the recommended performance improvements floating around online. But in this case, it certainly isn't an issue of having inadequate hardware and trying to get that little bit of extra performance boost. I mean, Photoshop alone has 40GB of RAM dedicated to it. I didn't see any posts on performance issues on powerful workstations, so I thought it might be important to list it here. Is it an issue with DDR4?
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Erick Maynard

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Posted 4 years ago

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Chris Cox

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Is just that document slow, or all documents (even new ones)?
If it's just that document, then I suspect you have a bunch of layer comps in it - and those are slowing things down.
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Erick Maynard

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Yes it is all documents, and there is only 1 layer comp.
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Adam Jerugim, Employee

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Erick,

Have you tried using the smaller tile size (in Performance preferences)?  That'll make working with this type of document much more performant than the larger tile size.

Can you post just the top portion of your system info (through the GPU info, but nothing below that - in PS Help > System Info...) so we can see what you've got going on your workstation.  There may be steps you can take to make PS work better on that specific config.

Thanks,
Adam
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is FileVault turned on? That can make things slow, too.
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kckfm

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Hi there,

I experience same stuff when work on very large projects with many many layers and folders. Most of the time I reach the subfolder limit of photoshop. Anyway, I experience short 1-2 seconds lag when I save the document and continue editing. When I rename a folder and start renaming another one. Photoshop just freezes for second and continues. Things are not smooth. This happened after I updated to CC 2014.

Thanks!