Photoshop CC 2014 startup flickering on HDMI-wired monitor

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I am having a problem with Photoshop CC 2014. It flickers the screen like nuts when it starts up on a HDMI-wired monitor. I'm using a zBook 17 and both monitors are wired to a HP docking station.

Anyone else notice this problem ? I am 80% sure its because of Photoshop and possibly because of the alpha compositing used on the splashscreen on startup.
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Sorin Jurcut

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Posted 3 years ago

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Chris Cox

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The splash screen compositing is all done by the OS.

What OS version are you using?
Have you updated your video card drivers from the GPU maker's website?
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Sorin Jurcut

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yep. latest nvidia driver. And I'm using windows 7 with latest updates.
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Sorin Jurcut

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The one from the Nvidia. Also, I don't appreciate smugness. The fact that you haven't heard of this, doesn't make it impossible. What I mean is that the splash screen is being drawn with the help of some library of sorts. Same as the Photoshop interface is being drawn over the MFC window. Since this happens to all apps, it's not photoshop-specific. Also, after the flickering, Photoshop's interface is somewhere between skinned and MFC-like windows. Parts are skinned, parts are unskinned.
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Sorin Jurcut

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Solved the problem. You were correct with the assumption that the OS might be to blame. I've noticed that the Aero theme was switched off during the flickering phase, so I decided to switch off desktop composition (Computer > Properties > Advanced > Performance > Settings > Enable desktop Composition - ticked off.)

After switching off Desktop Composition, the flickering stopped.

It would be nice if people were aware of this though or at least if you guys could put Photoshop into some type of compatibility mode.
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Chris Cox

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Again, I have not seen other reports of this issue. My guess is that there is something a little different about your system config that triggers the bug in the OS compositing code, then the use of transparency in the Photoshop splash screen makes it visible. I don't recall any compatibility mode options for this sort of issue, but I'll have to review that with our Microsoft UI team contacts (and see if they have heard of similar reports).
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Sorin Jurcut

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Do you need me to send you a nfo file with system configuration ? It's using a NVIDIA® Quadro® K3100M video graphics card, respectively Intel® HD Graphics 4600. The dock model is HP 90W Docking Station. I think the last bit might be especially helpful.
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Chris Cox

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That's the info I was just looking up :-)
Thank you.