Photoshop CC 2014 Not Starting after MacOS 10.10 Yosemite update.

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  • Updated 4 years ago
  • Solved
  • (Edited)
Hello-
After updating to Yosemite OS 10.10, I can no longer open Photoshop CC 2014. It gives me the following error, which seems to appear as the program is checking for preferences:
"Could not initialize Photoshop because an unexpected end-of-file was encountered."

It opened fine earlier today, but I restarted my computer and Photoshop would no longer open, giving me the error message each time during startup. I tried uninstalling/re-installing the program, but no luck.

Thank you

I'm using a 2009 MacBook Pro
3.06 ghz Intel Core 2 Duo
8GB ram (1067 MHz DDR3)
NVIDIA GeForce 9400M 256 MB graphics card
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Jeff E

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  • frustrated

Posted 4 years ago

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Chris Cox

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It could be preferences, or a required file.

DId you use the migration tool to copy applications from another machine or volume? (it frequently fails to copy all the files in Application Support)

Have you tried resetting Photoshop's preferences at launch (command-option-shift held down while launching) ?
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Jeff E

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Resetting the preferences while loading did the trick! Thank you
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Chris Cox

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Ok, so something corrupted the prefs during the upgrade (or migration).
Glad to hear things are working now.