Photoshop CC 2014: Freezing and blacking out when trying to add text.

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  • Updated 4 years ago
  • (Edited)
Trying to add a text box to a photo and it blacks out the photo completely. Also takes program forever to load up initially. Anyone else has this issue?
Photo of Vincent Aponte

Vincent Aponte

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version are you running on?

I would either suspect a corrupt font/cache or a bad video driver.

To update your video driver: Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver:

Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.

Troubleshoot fonts: