Photoshop CC 2014 and 4K Monitor Issue: Workspace turns suddenly black on MacOS 10.10.1 Yosemite

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  • Updated 3 years ago
  • (Edited)
Since i use the new 32 Inch 4K monitor BENQ BL3201PT, i cant work with Photoshop effective anymore.

I use it on Macbook Pro 15 Retina and OSX Yosemite 10.1.1 connecte with MiniDisplayPort to Displayport Cable @60hz.

All open Documents turn suddenly black. Nothing you can do anymore. Only saving, restarting Photoshop helps. Until it happens again.

Anyone got these Issues?

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Malte Schümann

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you select Preferences>Performance... and disable [Use Graphics Processor] then restart Photoshop, does the problem go away?
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Malte Schümann

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For now, disabling Graphics Processor works.

But with slow workflow performance. And other issues occure. Look at this screen, at 700% there are graphic issues.

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Chris Cox

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Looks like another one of the MacOS 10.10 video driver bugs.
Apple is aware of the video driver bugs introduced in MacOS 10.10 and is working on solutions to their driver bugs.
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Malte Schümann

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Thanks Chris. But why is it only Adobe Software, thats having these issues?

You always blame Apple for these bugs...
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Chris Cox

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Many applications, including some Apple applications, are showing video driver problems on MacOS 10.10 -- Apple is well aware of the video driver problems and working on solutions. Of course, you will see most of the video driver issues in applications which use the GPU extensively: like Photoshop, Premiere, After Effects, etc.

And yes, when Apple says it is their bug, we tend to inform our users that Apple is working on their bug.
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gayla jarvis

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I am having the exact same issues...started working on a project when i click curves or crop it turn the picture black and i have to start all over again but when i do it opens the picture in multiple shots.
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Malte Schümann

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OSX 10.10 is out for more than 3 months! How long can it take for the most valuable tech company in the world to fix their driver issues? And they even don't have that many hardware to test compared to pc manufacturers or nvidia/amd.