Photoshop 19.1.8: Crashes on startup - all other v19 too

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  • Updated 1 year ago
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I need help!  I have a new camera (Lumix S1R) and updated camera raw to be able to read the files. opening them from brigde to camera works. then when opening from the raw converter to PS(2015) it froze and no image opens. LR CC couldn't see the files on import either. So, I updated both LRCC and PSCC... LR still can't see the fiels and PS just crashes on opening. If I revert to teh oldest PS available (2017) I can open PS and use my regular files from nikon, but still not from teh S1R.

what to do?


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  • frustrated after 2 hours of uninstalling and reisntalling PS and LR.

Posted 1 year ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is there a reason you're not using the current version? 19.x is the prior version. What OS are you?