Photoshop CC 2015.5.1: Not printing in macOS 10.12 Sierra

  • 26
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Installed OS-X Sierra and now Photoshop 15.5.1 crashes when attempting to print. Print dialogue opens and settings can be modified, but when attempting to print PS crashes perhaps 9 out of 10 attempts. Most frustrating. I'm printing to an Epson 7890, but I have seen the same issue cited for Canon. Adobe support told me that Photoshop has not been tested on Sierra, but in reality Adobe has had Sierra for months and have even published known issues. I pay a ton of money for this thing to work and this nonsense from support is very annoying.
Photo of Doug Thomson

Doug Thomson

  • 26 Posts
  • 6 Reply Likes
  • frustrated.

Posted 2 years ago

  • 26
Photo of David Dobish

David Dobish, Senior QE Photoshop

  • 197 Posts
  • 49 Reply Likes
Official Response
Photoshop CC 2017 was released today and should address these crashing issues.  

Please update to the latest version of Photoshop CC 2017 and try printing again.  

If you are still seeing the issue please be sure to try Jeff Tranberry's steps to resolve.

Thank you and please let us know if you are still seeing issues after the update.