Photoshop: Causes Drag and Drop to Stop Working

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  • Problem
  • Updated 11 months ago
  • (Edited)
Occasionally I'm working and for some reason I'm able to drag things around in Photoshop but not in any of the other Creative Suite programs, it comes on completely unexpectedly without any known cause from me whatsoever. This bug also breaks the ENTIRE drag and drop functionality in Windows so I have to hard-manage my files and it becomes quite tedious. If I try to drag something it plays the Windows "ding" sound effect and remains locked into its position. I've never experienced this problem on Mac, only on Windows, and it has perpetuated through several versions of Photoshop without fix. If you expect us to pay $50 a month for this software, petty bugs like this needs to be fixed.

The only solution I've found to this is to completely restart my computer or by going into Task Manager and closing explorer.exe which subsequently closes all my files and requires me having to reopen them again. 

When is this going to be fixed and why hasn't it been fixed already?
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Miles Dunkley

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  • furious

Posted 11 months ago

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Sahal Ghanchi

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Yes, I've been having this issue too. Don't understand how this bug still exists
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David, Official Rep

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Howdy Miles and Sahal,

I have never heard of this problem before, so any information about it would be helpful.  What sorts of tasks are you doing before this happens?  What other apps do you have open?  What are you system parameters?  You're using the one of the latest versions of PS?  On which OS?

Thanks,
David
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Miles Dunkley

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Just general Photoshop tasks, this issue is caused without any known reason and seemingly comes on randomly. I usually have Illustrator, InDesign and After Effects open. I am using Windows 10.
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Doug Sooley

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It is a Windows issue and not PS. I had this issue on an older system and only solution is to reboot. Eventually, I had to replace the machine as I'm pretty sure it's a corrupted registry issue. Sucks, but that is something totally related to explorer.exe and not PS.
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Miles Dunkley

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No it's not a Windows issue, why does it stop items being moved in Illustrator and other CS applications then?