Photoshop - Spot Channel Options - Color Libraries can't find color that doesn't exist

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  • Updated 3 years ago
  • (Edited)
Environment: OS X 10.10 | CC 2015

Photoshop does not register the 4th digit when searching spot color libraries. This only affects searches that start with 20xx through 24xx. Everything else will register the 4th digit. Not only is the issue present in the UI but it also hugely effects our plugin code.
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David Cavender

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Posted 3 years ago

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Chris Cox

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The search in the color libraries dialog is working just fine with 4 digits for me. But it does appear that you might be trying to enter a color that doesn't exist in the last library update we received from Pantone (I can't find a 2250 in there).

Also, the type ahead search in the color libraries dialog has no relation whatsoever to plugins.
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David Cavender

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We're using our own color book. Try one of the default color books like PANTONE+ Color Bridge Uncoated.

I can search and find 2562 and 1955. but I cannot find 2427, 2426... all the way back to 2001. Please let me know your results.
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Chris Cox

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Your "own color book" may not have the values defined correctly to be searched (Pantone made this mistake a while back).

Again, searching, even for 4 digit colors, works just fine in the books provided by Photoshop. But it only works for colors that exist in the book.
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David Cavender

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Please use a default color book that is provided with CC 2015, I believe the one I previously mentioned is included. Can you let me know which color book you're testing?

Did you try searching for those specific numbers that I provided? Are you saying all of the 4 digit Pantones between 1955 and 2562 are appearing for your or are you saying they don't exist?

Thanks for your assistance.
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Chris Cox

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I have tried the color books provided with CC 2015, that's the first thing I tried. Again, 4 digit searches are working just fine in Photoshop CC 2015, for color entries that exist.

The specific numbers you mentioned do not exist in the Pantone books in CC 2015, because they do not exist in the data we got from Pantone. So you are searching for something that does not exist, and, as expected, the software cannot find something that does not exist. Pantone 1955 does exist, and is found by typing "1955", which correctly selects the color 1955 instead of 195.
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David Cavender

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I am aware 1955 is searchable. That is why I mentioned specifically the 4 digit colors BETWEEN 1955 and 2562 starting at 2427 and ending at 2011. If Pantone did not provide the 400+ missing pantones then that makes sense why I cannot search for them.

Do you have a contact at Pantone that I can reach out to see why they decided to leave them out?
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Chris Cox

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Pantone has been adding some swatches lately, so they may have added some more recently than when they gave us the book data. (and yes, Pantone's management have my email address and phone number)
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David Cavender

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Do you have a preferred contact at Pantone that I can reach out to to acquire more information as to why they decided to leave them out?
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Chris Cox

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Again, most likely they just added new swatches since they last sent us an update. Not so much a case of "leaving out" as "adding and not updating".
No, I can't give you my direct contacts.
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David Cavender

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Is there a way for me to review the pantone color books that CC 15 has by default? Are they located in package contents?

I'm new to the world of spot color and the reason I was saying they may have left them out is because there are over 400 missing that are well documented on their site and have been available for quite some time.

I would love it if you could take the stance of "let's get to the bottom of this and figure it out together" instead of providing me with probabilities, especially if you have rapport with them.

Ultimately I need some concrete answers that I can present to our image research team and management.

I'll contact Pantone directly and perform some additional research on spot colors in attempt to bring myself up to speed.
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Chris Cox

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There is no direct way to review the color books outside of the color libraries dialog.

It is not something to figure out, because you have already described the problem: you want to use color swatches which are not in the color books which Pantone last sent to Adobe.

Basically, Pantone has to send me updates before those updates can possibly be added to Photoshop and other Adobe applications. But there is also a long leadtime on that, because testing (and correcting) the data Pantone gives us takes a lot of time. And there is nothing I can do about it, until Pantone sends us an update.
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David Cavender

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Hi Chris, I was able to export the updated .acb's using Pantone Color Manager recommended by Pantone's technical support. What's the proper way to install the new color books?

From Pantone's Site -
"Please note: Adobe Photoshop .acb files cannot be externally imported. These files must be manually placed in the appropriate directory within Photoshop where native .acb files are stored. Please consult your Adobe documentation or contact Adobe Technical Support for detailed instructions."

I've tried placing the new .acb's in the applications/adobe photoshop cc 2015/presets/color books/ folder and I even tried changing the name from "PANTONE+ Solid Unoated-V2.acb" to "PANTONE+ Solid Uncoated.acb" to replace the older .acb. Neither of those worked as Photoshop is still unable to locate Pantone 2250 U.

Before exporting the color book to an .acb using Pantone Color Manager I confirmed that Pantone 2250 U was present.

Thoughts?
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Chris Cox

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Just drop the .acb files into the Photoshop presets folder, and Photoshop will find them on next launch. The name of the file doesn't matter, there is internal data in the file that determines the name that shows, the colorspace, etc.
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David Cavender

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I'll follow up with Pantone's tech support as the new .acb's are visible once I dumped them in the file location listed above and I can interact with them in Photoshop. Just strange that the same clump of spot colors are missing even though they were present pre-export.