It won't even let me push ANY buttons in photoshop.
I managed to get another tech support on the phone and he said he thinks I was opening up Photoshop wrong. Not sure how, it's pinned to my computer and I click it to open, same as I do everyday. Funny thing is, he didn't try to open it first, he went into the settings, changed some numbers and such and then deleted and reinstalled and it worked fine. Hoping it doesn't happen again. I feel like they are playing a guessing game.