Photoshop and Premiere CC 2019 Crashing on Mojave 10.14.5

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  • Updated 12 months ago
I am having a problem with Photoshop and other Adobe products (Premiere/Animate) on my desktop. I have CC 2019 on my computer running Mojave 10.14.5

When I go to open Photoshop/Premiere it freezes right away and I am unable to use any other program on my computer without shutting it down. I am not having this issue with any other applications. 

I went in and adjusted the Accessibility options but that didn't make a difference. 

Please help!
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Jeanette B

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Posted 12 months ago

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Warren Heaton

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I would run the macOS hardware test (see Apple support for how ro do this). I would also take the time to create a clean install of macOS and only Photoshop and Premiere Pro (and nothing else) on an external boot drive (ideally an external USB3 or USB-C SSD drive).