Photoshop: Intel HD graphics 620 does not work with second card

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  • Updated 7 months ago
  • (Edited)
Photoshop did not work on my new PC (it quit after 2sec.). There are two graphics cards, Intel HD graphics 620 and Radeon R7 M445. I tried to disable the intel card and now photoshop works.
Is there some problem with this intel card? Is it a problem to have it disable?
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Eliška Zeisková

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Posted 2 years ago

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Trần Minh Trí

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Same issue here, close or open some tool tab cause it crash.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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See replies here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-v21-application-bar-has-no-menu-ite...

Photoshop is moving away from OpenGL. Make sure your card driver is up to date, and specify the preferred card in the dedicated card's driver.
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Trần Minh Trí

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I'm surely about my graphic card driver is up to date and it's happen not only on v21 but also on v20 and v19 too. My laptop is only using Intel HD Graphic 620 and when I try to remove it driver, everything work perfectly. I still don't know what happen to my system, may be I should reinstall the Windows?