Photoshop 3D greyed out/unavailable?

  • 1
  • Question
  • Updated 4 years ago
I'm very new to Photoshop 3D. I have downloaded a few models that I would like to experiment with before moving them into After Effects. However the files wont open, and when I go to the 3D drop down menu, everything is greyed out?
Photo of christina ratcliffe

christina ratcliffe

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 830 Reply Likes
What version of Photoshop are you using?
Does your OS and video card meet the minimum requirements for using 3D in Photoshop?
You may want to check Help -> System Info to see what Photoshop knows about your video card.
Photo of christoph pfaffenbichler

christoph pfaffenbichler, Champion

  • 1239 Posts
  • 181 Reply Likes
Also what is the active file’s Color Mode?