Photoshop 3D crash in v20.0.4

  • 6
  • Problem
  • Updated 3 weeks ago
There is an issue which crashes Photoshop if a material value is moved.

To replicate :
1. Make a text layer and a 3D extrusion from that layer
2. In the 3D panel click the Filter By material button.
3. Choose a material e.g. Front Inflation material
4. In the properties panel adjust the Shine value slider

Result crash

Workaround :
Miss step 2 above i.e do not use Filter by material in the 3D panel just step straight to Step 3 and select the material.  This time - no crash

My system Photoshop 20.0.4 on Windows 10 (r1809) and Nvidia GTX1080 driver 417.71


Dave


Photo of David Richardson

David Richardson

  • 131 Posts
  • 37 Reply Likes

Posted 8 months ago

  • 6
Photo of Stefan Klein

Stefan Klein

  • 144 Posts
  • 77 Reply Likes
I can repro (Win 10 1809; GTX 970 driver 416.94.
Photo of David Richardson

David Richardson

  • 131 Posts
  • 37 Reply Likes
Thanks for confirming Stefan
Dave
Photo of Glenn Davy

Glenn Davy

  • 89 Posts
  • 21 Reply Likes
I’ve had the same issue (seems like this goes back a ways now) and haven’t wanted to use anything in 3D since. Really appreciate the workaround!! Thanks!

Glenn
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16089 Posts
  • 2534 Reply Likes
This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.
Photo of David Richardson

David Richardson

  • 131 Posts
  • 37 Reply Likes
Thanks Jeffrey
Confirmed there is no crash with v21.0.1
However there are significant issues between GPU preview and render shading. I'll report that separately
Dave
(Edited)