Photoshop 30 trial crashes immediately upon opening.

  • 1
  • Problem
  • Updated 4 years ago
I downloaded the free 30 day trial for photoshop cc. I have the creative cloud downloaded, and it confirms that the trial is downloaded but for some reason every time I try to open photoshop it opens but then immediately becomes unresponsive and windows says it has to close photoshop
Photo of Zachary Ackerman

Zachary Ackerman

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 832 Reply Likes
What OS version are you using?
What does the detailed crash report say? (check the system event viewer)

And have you updated your video card driver from the GPU maker's website? You should.