Photoshop 2020: Canvas glitch with Wacom Tablet

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  • Updated 7 months ago
  • (Edited)
So I just recently got a Wacom Cintiq 16 tablet, and Photoshop 2020 (version 21.0.2) is having an issue with panning around the canvas. When I'm drawing and either panning around or zooming in and out, a small portion of the canvas appears above what I'm working on and blocks my view. This glitch is only happening in photoshop, (I tried Illustrator, InDesign and Clip Studio paint, and they all work fine). It looks something like this person's issue:
https://community.adobe.com/t5/photoshop/strange-glitch-with-wacom-tablet/m-p/10393637


I've tried almost all of the options related to performance and the GPU. Turning the GPU on or off hasn't fixed the issue, and neither have any of the advanced options.
My GPU and Tablet are all up to date, and aren't having any issues otherwise. Previous updates of 2020 and 2019 seem to be having the same problem, and at this point I'm out of ideas.

Any suggestions?
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Katherine Shaw

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Posted 7 months ago

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