Photoshop 2019: Doesn't save files - macOS 10.15 Catalina

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  • Updated 18 minutes ago
  • (Edited)
PS 2019 CC 20.0.6 versus MacOS Catalina
When I'm trying to save a project file in PS, it's always stopped the saving method and the file becomes unusable. So I always must to make projects from the start... When will come the fixes? Does anyone know any solution? :'(
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BV

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  • angry sad desperate

Posted 1 month ago

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Lukas Wietlisbach

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adobe support basically told me, the problem is "weak gpus" and they can't do anything about it. nice adobe!

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Adam Jerugim, Employee

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A couple important questions for those that are running into this problem:

1. Are the failures occurring trying to save to a local drive, external drive, both?
2. If the failures are occurring on an external drive, can you tell me what file system is on that drive? (Cmd-I on the volume and see if it says HFS+ or AFPS or ?)
3. Does it happen with all formats or just certain format you're trying to save to?

Having this information will help us get this resolved asap.

Thanks!
Adam
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Eric

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Hi Adam,

1. Saving to an external drive is when the problem occurs. Doesn't matter what kind of connection.
2. ExFAT
3. Saving PSD files

Running a maxed 2018 Mac mini. Everything was fine until Catalina update. Issue happens with any Photoshop 20+ version.

Thanks!
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Rebecca Pike

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Yes, me too
1. external drive over usb
2. exFAT
3. PSD files

I was having this problem on photoshop 2019 and it seemed to fix itself only to recur now that I updated to photoshop 2020 (latest update)
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ifat

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HI adam,
    I have the same problem with saving a psd on an extention drive with mac catalina os (the format is ExFAT)  
    I didn't try to save on a local drive but know of 2 friends that are saving on a local drive and don't have that saving issue.
    I don't know if the next information is relevant but i formatted the external drive on  a windows system.    
 P.S
 I had a photoshop 2019 version, i uninstalled it and insalled the 2020 version - have   the same psd saving problem.

Thanks!
Ifat
(Edited)
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Manuel Delvo

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Having the same problem. Every 2nd-3rd time saving hangs. Saving PSD on Samsung T5 ExFAT. Found no errors on disk.Using PS2020 on macOS 10.15.1
Need to hard restart.
(Edited)
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Cyril

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same problem also photoshop hangs at 90%, then corrupted file, impossible to recover it !!!!!
configuration: MacPro2013 + Catalina 10.15.1 + Ps 2020 + external hard drive ...
Thanks adobe for all this lost work ...
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Eliska Podzimkova

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SAME HERE AND IT IS DRIVING ME CRAZY!!!!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Launch Activity Monitor and select Photoshop. When Photoshop hangs, go to Activity Monitor. With Photoshop selected, click on the gear and choose Spindump. Post the resulting file so we can debug what's hung.

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Eric

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Date/Time: 2019-11-06 20:24:00 -0500 End time: 2019-11-06 20:24:11 -0500 OS Version: Mac OS X 10.15.1 (Build 19B88) Architecture: x86_64h Report Version: 29 Data Source: Stackshots Shared Cache: 0x2b87000 8734E1BA-2369-3623-A5EF-B3525B2262C3 Command: Adobe Photoshop 2020 Path: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020 Identifier: com.adobe.Photoshop Version: 21.0.0 (21.0.0.37) Parent: launchd [1] PID: 5513 Duration: 11.03s Duration Sampled: 10.00s Steps: 1001 (10ms sampling interval) Hardware model: Macmini8,1 Active cpus: 12 Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev Time Awake Since Boot: 550000s ---------------------------------------- Heavy format: stacks are sorted by count ---------------------------------------- Process: Adobe Photoshop 2020 [5513] UUID: E2056635-48F4-369E-8F92-F2B040C964F8 Path: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020 Architecture: x86_64 Parent: launchd [1] UID: 501 Footprint: 14.55 GB Start time: 2019-11-06 20:24:01 -0500 End time: 2019-11-06 20:24:11 -0500 Num samples: 1001 (1-1001) CPU Time: 0.153s (453.0M cycles, 108.3M instructions, 4.18c/i) Note: 3 idle work queue threads omitted Thread 0x1e0f55 DispatchQueue "com.apple.main-thread"(1) 1001 samples (1-1001) priority 28 (base 28) cpu time 0.092s (276.9M cycles, 58.1M instructions, 4.77c/i) 1001 start + 1 (libdyld.dylib + 70373) [0x7fff65b7b2e5] 1001 ??? (Adobe Photoshop 2020 + 9269649) [0x104c5e191] 1001 ??? (Adobe Photoshop 2020 + 9268492) [0x104c5dd0c] 1001 ??? (Adobe Photoshop 2020 + 4390412) [0x1047b6e0c] 1001 ??? (Adobe Photoshop 2020 + 42301201) [0x106bde711] 1001 ??? (Adobe Photoshop 2020 + 42295042) [0x106bdcf02] 1001 -[NSApplication run] + 658 (AppKit + 68982) [0x7fff2b8a6d76] 1001 ??? 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(Adobe Photoshop 2020 + 42295379) [0x106bdd053] 2 ??? (Adobe Photoshop 2020 + 4382593) [0x1047b4f81] 2 ??? (Adobe Photoshop 2020 + 4382383) [0x1047b4eaf] 2 ??? (Adobe Photoshop 2020 + 4848075) [0x1048269cb] 2 ??? (Adobe Photoshop 2020 + 19108570) [0x1055c02da] 2 ??? (Adobe Photoshop 2020 + 13973002) [0x1050da60a] 2 ??? (Adobe Photoshop 2020 + 19106301) [0x1055bf9fd] 2 ??? (Adobe Photoshop 2020 + 4394226) [0x1047b7cf2] 2 ??? (Adobe Photoshop 2020 + 4394047) [0x1047b7c3f] 2 ??? (Adobe Photoshop 2020 + 43184436) [0x106cb6134] 2 +[NSWindow windowNumberAtPoint:belowWindowWithWindowNumber:] + 141 (AppKit + 2199479) [0x7fff2baaefb7] 2 SLSFindWindowAndOwner + 135 (SkyLight + 387610) [0x7fff5c880a1a] 2 _CGSFindWindow + 192 (SkyLight + 54120) [0x7fff5c82f368] 2 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *2 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] 1 ??? (Adobe Photoshop 2020 + 42295103) [0x106bdcf3f] 1 OWLIsTrackingMouse + 11 (AdobeOwl + 439532) [0x11765c4ec] 1 ??? (AdobeOwl + 862693) [0x1176c39e5] (running) Thread 0x1e0ff7 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 ??? (Adobe Photoshop 2020 + 8909781) [0x104c063d5] 1001 ??? (Adobe Photoshop 2020 + 8909179) [0x104c0617b] 1001 ??? (Adobe Photoshop 2020 + 8904417) [0x104c04ee1] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e103f Thread name "com.adobe.ngl-RecurringLogPosting-0x700001d6f000" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 ??? (Adobe Photoshop 2020 + 50518798) [0x1073b4b0e] 1001 ??? (Adobe Photoshop 2020 + 50518234) [0x1073b48da] 1001 ??? (Adobe Photoshop 2020 + 50518407) [0x1073b4987] 1001 ??? (Adobe Photoshop 2020 + 50438841) [0x1073a12b9] 1001 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock&, std::__1::chrono::time_point > >) + 93 (libc++.1.dylib + 31041) [0x7fff62cab941] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1043 Thread name "VulcanMsgRecv" 1001 samples (1-1001) priority 28 (base 28) cpu time 0.006s (24.0M cycles, 13.6M instructions, 1.77c/i) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 vcfoundation::thread::Thread::ThreadProc(void*) + 9 (VulcanMessage5.dylib + 133261) [0x11976c88d] 1001 vcfoundation::thread::AbstractThread::Run() + 65 (VulcanMessage5.dylib + 125301) [0x11976a975] 1000 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 943 (VulcanMessage5.dylib + 59211) [0x11975a74b] 1000 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50 (VulcanMessage5.dylib + 61492) [0x11975b034] 1000 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 28 (VulcanMessage5.dylib + 120522) [0x1197696ca] 1000 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 164 (VulcanMessage5.dylib + 120702) [0x11976977e] 1000 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 38 (VulcanMessage5.dylib + 121650) [0x119769b32] 1000 vcfoundation::ncomm::Connection::ReadIn() + 19 (VulcanMessage5.dylib + 123081) [0x11976a0c9] 1000 vcfoundation::io::Serializer::Deserialize() + 9 (VulcanMessage5.dylib + 106451) [0x119765fd3] 1000 vcfoundation::io::Serializer::InternalDeserialize() + 35 (VulcanMessage5.dylib + 108111) [0x11976664f] 1000 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 49 (VulcanMessage5.dylib + 105387) [0x119765bab] 1000 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 49 (VulcanMessage5.dylib + 126915) [0x11976afc3] 1000 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 91 (VulcanMessage5.dylib + 127227) [0x11976b0fb] 1000 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 20 (VulcanMessage5.dylib + 130556) [0x11976bdfc] 1000 __recvfrom + 10 (libsystem_kernel.dylib + 17686) [0x7fff65cc7516] *1000 hndl_unix_scall64 + 22 (kernel + 922118) [0xffffff80002e1206] *1000 unix_syscall64 + 650 (kernel + 7971242) [0xffffff800099a1aa] *1000 recvfrom_nocancel + 277 (kernel + 7322805) [0xffffff80008fbcb5] *1000 ??? (kernel + 7323286) [0xffffff80008fbe96] *1000 soreceive + 2238 (kernel + 7250286) [0xffffff80008ea16e] *1000 sbwait + 232 (kernel + 7294824) [0xffffff80008f4f68] *1000 msleep + 98 (kernel + 6933698) [0xffffff800089ccc2] *1000 ??? (kernel + 6932512) [0xffffff800089c820] *1000 lck_mtx_sleep + 112 (kernel + 1354144) [0xffffff800034a9a0] *1000 thread_block_reason + 175 (kernel + 1416623) [0xffffff8000359daf] *1000 ??? (kernel + 1422769) [0xffffff800035b5b1] *1000 machine_switch_context + 200 (kernel + 2481288) [0xffffff800045dc88] 1 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 2100 (VulcanMessage5.dylib + 60368) [0x11975abd0] 1 adobe::vulcan::impl::CSXSEventListener::Finished(adobe::vulcan::servicemgr::EventData const&) + 376 (VulcanMessage5.dylib + 41074) [0x119756072] 1 adobe::vulcan::impl::CSXSEventListener::ActivateListeners(std::__1::set, std::__1::allocator >&, adobe::vulcan::api5::VulcanMessage const*) + 69 (VulcanMessage5.dylib + 41943) [0x1197563d7] 1 csxs::services::vulcan::MyMessageListener::Receive(adobe::vulcan::api5::VulcanMessage const&) + 270 (PlugPlugOwl + 922834) [0x114ba94d2] 1 csxs::internal::AsyncEventManager::PostTask(csxs::internal::ITask const*) + 166 (PlugPlugOwl + 131236) [0x114ae80a4] 1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 59 (Foundation + 70507) [0x7fff30d3b36b] 1 _CFXNotificationPost + 1351 (CoreFoundation + 53618) [0x7fff2e674172] 1 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1575 (CoreFoundation + 56546) [0x7fff2e674ce2] 1 ___CFXNotificationPost_block_invoke + 97 (CoreFoundation + 678334) [0x7fff2e70c9be] 1 _CFXRegistrationPost1 + 372 (CoreFoundation + 1233672) [0x7fff2e794308] 1 ___CFXRegistrationPost1_block_invoke + 63 (CoreFoundation + 1236083) [0x7fff2e794c73] 1 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 643935) [0x7fff2e70435f] 1 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 124 (Foundation + 717188) [0x7fff30dd9184] 1 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 769 (Foundation + 684840) [0x7fff30dd1328] 1 -[NSThread _nq:] + 665 (Foundation + 685835) [0x7fff30dd170b] 1 CFRunLoopWakeUp + 246 (CoreFoundation + 353027) [0x7fff2e6bd303] 1 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1 hndl_mach_scall64 + 22 (kernel + 922150) [0xffffff80002e1226] *1 mach_call_munger64 + 517 (kernel + 2396293) [0xffffff8000449085] *1 mach_msg_overwrite_trap + 741 (kernel + 1232885) [0xffffff800032cff5] *1 ipc_kmsg_send + 640 (kernel + 1140368) [0xffffff8000316690] *1 ipc_mqueue_send + 65 (kernel + 1159265) [0xffffff800031b061] *1 ipc_mqueue_post + 110 (kernel + 1159918) [0xffffff800031b2ee] *1 ??? (kernel + 1616655) [0xffffff800038ab0f] *1 ??? (kernel + 1616081) [0xffffff800038a8d1] *1 ??? (kernel + 1615857) [0xffffff800038a7f1] *1 ??? (kernel + 1614836) [0xffffff800038a3f4] *1 lt_elem_list_pop + 36 (kernel + 1370756) [0xffffff800034ea84] *1 lt_elem_list_first + 9 (kernel + 1370361) [0xffffff800034e8f9] (running) Thread 0x1e1054 Thread name "com.apple.NSURLConnectionLoader" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 __NSThread__start__ + 1064 (Foundation + 71986) [0x7fff30d3b932] 1001 ??? (CFNetwork + 287678) [0x7fff2ce6e3be] 1001 CFRunLoopRunSpecific + 499 (CoreFoundation + 237539) [0x7fff2e6a0fe3] 1001 __CFRunLoopRun + 1695 (CoreFoundation + 239879) [0x7fff2e6a1907] 1001 __CFRunLoopServiceMachPort + 322 (CoreFoundation + 242539) [0x7fff2e6a236b] 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e105b Thread name "MPSupport Worker" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, ThreadFunctor> >(void*) + 45 (MultiProcessor Support + 289693) [0x1230d4b9d] 1001 ??? 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(MultiProcessor Support + 289904) [0x1230d4c70] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1062 Thread name "MPSupport Worker" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, ThreadFunctor> >(void*) + 45 (MultiProcessor Support + 289693) [0x1230d4b9d] 1001 ??? (MultiProcessor Support + 289904) [0x1230d4c70] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1063 Thread name "MPSupport Worker" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, ThreadFunctor> >(void*) + 45 (MultiProcessor Support + 289693) [0x1230d4b9d] 1001 ??? (MultiProcessor Support + 289904) [0x1230d4c70] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1064 Thread name "MPSupport Worker" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, ThreadFunctor> >(void*) + 45 (MultiProcessor Support + 289693) [0x1230d4b9d] 1001 ??? (MultiProcessor Support + 289904) [0x1230d4c70] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1065 Thread name "MPSupport Worker" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, ThreadFunctor> >(void*) + 45 (MultiProcessor Support + 289693) [0x1230d4b9d] 1001 ??? (MultiProcessor Support + 289904) [0x1230d4c70] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1068 Thread name "com.adobe.ngl-RecurringProfileAndAuthStateCheck-0x7000026a5000" 1001 samples (1-1001) priority 28 (base 28) cpu time &, std::__1::chrono::time_point > >) + 93 (libc++.1.dylib + 31041) [0x7fff62cab941] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e106c Thread name "ACPLSDKWorkerThread2" 1001 samples (1-1001) priority 28 (base 28) cpu time >, void (acp::local::impl::InProcessRequestWorker::*)(), acp::local::impl::InProcessRequestWorker*> >(void*) + 59 (Adobe Photoshop 2020 + 129073209) [0x10be9f039] 1001 ??? (Adobe Photoshop 2020 + 129069354) [0x10be9e12a] 1001 std::__1::this_thread::sleep_for(std::__1::chrono::duration > const&) + 73 (libc++.1.dylib + 43400) [0x7fff62cae988] 1001 __semwait_signal + 10 (libsystem_kernel.dylib + 20530) [0x7fff65cc8032] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e106d Thread name "ACPLSDKWorkerThread1" 1001 samples (1-1001) priority 28 (base 28) cpu time >, void (acp::local::impl::RequestProcessorWorker::*)(), acp::local::impl::RequestProcessorWorker*> >(void*) + 59 (Adobe Photoshop 2020 + 129054187) [0x10be9a5eb] 1001 ??? (Adobe Photoshop 2020 + 129051876) [0x10be99ce4] 1001 ??? (Adobe Photoshop 2020 + 129052732) [0x10be9a03c] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e106f Thread name "ACPLSDKThreadpoolThread0" 1001 samples (1-1001) priority 28 (base 28) cpu time &) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1070 Thread name "ACPLSDKThreadpoolThread1" 1001 samples (1-1001) priority 28 (base 28) cpu time &) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1071 Thread name "ACPLSDKThreadpoolThread2" 1001 samples (1-1001) priority 28 (base 28) cpu time &) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1072 Thread name "ACPLSDKThreadpoolThread3" 1001 samples (1-1001) priority 28 (base 28) cpu time &) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1073 Thread name "ACPLSDKThreadpoolThread4" 1001 samples (1-1001) priority 28 (base 28) cpu time 0.001s (6.2M cycles, 543.5K instructions, 11.41c/i) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 ??? (Adobe Photoshop 2020 + 129019653) [0x10be91f05] 1001 ??? (Adobe Photoshop 2020 + 129041930) [0x10be9760a] 1000 ??? (Adobe Photoshop 2020 + 129243250) [0x10bec8872] 1000 ??? (Adobe Photoshop 2020 + 129091394) [0x10bea3742] 1000 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1000 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1000 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] 1 ??? (Adobe Photoshop 2020 + 129243265) [0x10bec8881] 1 ??? (Adobe Photoshop 2020 + 129096977) [0x10bea4d11] 1 ??? (Adobe Photoshop 2020 + 129084233) [0x10bea1b49] 1 ??? (Adobe Photoshop 2020 + 129039789) [0x10be96dad] *1 call_continuation + 35 (kernel + 917811) [0xffffff80002e0133] *1 ml_set_interrupts_enabled + 25 (kernel + 2473449) [0xffffff800045bde9] (running) Thread 0x1e1074 Thread name "ACPLSDKThreadpoolThread5" 1001 samples (1-1001) priority 28 (base 28) cpu time &) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1075 Thread name "ResponseCosylibThread1" 1001 samples (1-1001) priority 28 (base 28) cpu time >, void (GenericThreadPool::*)(std::__1::basic_string, std::__1::allocator >), GenericThreadPool*, std::__1::basic_string, std::__1::allocator > > >(void*) + 108 (Adobe Photoshop 2020 + 51678172) [0x1074cfbdc] 1001 ??? (Adobe Photoshop 2020 + 51677097) [0x1074cf7a9] 1001 ??? (Adobe Photoshop 2020 + 51678608) [0x1074cfd90] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1076 Thread name "ResponseCosylibThread2" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, void (GenericThreadPool::*)(std::__1::basic_string, std::__1::allocator >), GenericThreadPool*, std::__1::basic_string, std::__1::allocator > > >(void*) + 108 (Adobe Photoshop 2020 + 51678172) [0x1074cfbdc] 1001 ??? (Adobe Photoshop 2020 + 51677097) [0x1074cf7a9] 1001 ??? (Adobe Photoshop 2020 + 51678608) [0x1074cfd90] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1077 Thread name "ResponseCosylibThread3" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, void (GenericThreadPool::*)(std::__1::basic_string, std::__1::allocator >), GenericThreadPool*, std::__1::basic_string, std::__1::allocator > > >(void*) + 108 (Adobe Photoshop 2020 + 51678172) [0x1074cfbdc] 1001 ??? (Adobe Photoshop 2020 + 51677097) [0x1074cf7a9] 1001 ??? (Adobe Photoshop 2020 + 51678608) [0x1074cfd90] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1078 Thread name "ResponseCosylibThread4" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, void (GenericThreadPool::*)(std::__1::basic_string, std::__1::allocator >), GenericThreadPool*, std::__1::basic_string, std::__1::allocator > > >(void*) + 108 (Adobe Photoshop 2020 + 51678172) [0x1074cfbdc] 1001 ??? (Adobe Photoshop 2020 + 51677097) [0x1074cf7a9] 1001 ??? (Adobe Photoshop 2020 + 51678608) [0x1074cfd90] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1079 Thread name "ResponseCosylibThread5" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, void (GenericThreadPool::*)(std::__1::basic_string, std::__1::allocator >), GenericThreadPool*, std::__1::basic_string, std::__1::allocator > > >(void*) + 108 (Adobe Photoshop 2020 + 51678172) [0x1074cfbdc] 1001 ??? (Adobe Photoshop 2020 + 51677097) [0x1074cf7a9] 1001 ??? (Adobe Photoshop 2020 + 51678608) [0x1074cfd90] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e107a Thread name "ResponseCosylibThread6" 1001 samples (1-1001) priority 28 (base 28) cpu time >, void (GenericThreadPool::*)(std::__1::basic_string, std::__1::allocator >), GenericThreadPool*, std::__1::basic_string, std::__1::allocator > > >(void*) + 108 (Adobe Photoshop 2020 + 51678172) [0x1074cfbdc] 1001 ??? (Adobe Photoshop 2020 + 51677097) [0x1074cf7a9] 1001 ??? (Adobe Photoshop 2020 + 51678608) [0x1074cfd90] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e107b Thread name "LibUV Loop Thread" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 kevent + 10 (libsystem_kernel.dylib + 31114) [0x7fff65cca98a] *1001 ??? (kernel + 6733360) [0xffffff800086be30] Thread 0x1e107c Thread name "com.adobe.ccx.start - UXP JavaScript Thread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, torq::threading::WorkerThread::WorkerThread()::$_0> >(void*) + 45 (dynamic-torqnative + 7746157) [0x11a3b726d] 1001 torq::threading::WorkerQueue::run() + 118 (dynamic-torqnative + 7727830) [0x11a3b2ad6] 1001 torq::threading::WorkerQueue::processQueueInternal(bool) + 142 (dynamic-torqnative + 7728974) [0x11a3b2f4e] 1001 std::__1::cv_status std::__1::condition_variable::wait_until > >(std::__1::unique_lock&, std::__1::chrono::time_point > > const&) + 117 (dynamic-torqnative + 8339845) [0x11a448185] 1001 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock&, std::__1::chrono::time_point > >) + 93 (libc++.1.dylib + 31041) [0x7fff62cab941] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e107d 1001 samples (1-1001) priority 28 (base 28) cpu time >(boost::chrono::duration > const&) + 106 (LogSession + 783607) [0x1194e04f7] 1001 boost::this_thread::hiden::sleep_for(timespec const&) + 191 (LogSession + 1318415) [0x119562e0f] 1001 boost::condition_variable::do_wait_until(boost::unique_lock&, timespec const&) + 77 (LogSession + 1004397) [0x11951636d] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e107e 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 boost::(anonymous namespace)::thread_proxy(void*) + 185 (LogSession + 1315209) [0x119562189] 1001 IdleTimeLogger::IdleTimeWorkerThread() + 2689 (LogSession + 1000269) [0x11951534d] 1001 void boost::this_thread::sleep_until > >(boost::chrono::time_point > > const&) + 182 (LogSession + 1001653) [0x1195158b5] 1001 boost::condition_variable::do_wait_until(boost::unique_lock&, timespec const&) + 77 (LogSession + 1004397) [0x11951636d] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1081 Thread name "TypeKitDownload" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1082 Thread name "TypeKitDownload" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 ??? (Adobe Photoshop 2020 + 3478893) [0x1046d856d] 1001 ??? (Adobe Photoshop 2020 + 3479528) [0x1046d87e8] 1001 ??? (Adobe Photoshop 2020 + 3472611) [0x1046d6ce3] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1083 Thread name "TypeKitDownload" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1084 Thread name "TypeKitDownload" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1088 Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e1089 Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e108a Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e108b Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e108c Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e108d Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e108e Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e108f Thread name "V8 WorkerThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 v8::base::ThreadEntry(void*) + 87 (dynamic-torqnative + 19075543) [0x11ae851d7] 1001 v8::platform::WorkerThread::Run() + 89 (dynamic-torqnative + 19112905) [0x11ae8e3c9] 1001 v8::platform::TaskQueue::GetNext() + 64 (dynamic-torqnative + 19103248) [0x11ae8be10] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e1091 Thread name "com.apple.CFSocket.private" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 __select + 10 (libsystem_kernel.dylib + 34790) [0x7fff65ccb7e6] *1001 ??? (kernel + 6933056) [0xffffff800089ca40] Thread 0x1e1096 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e1097 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e1098 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e1099 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e109a 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e109b 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e109c 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e109d 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e109e 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e109f 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e10a0 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 4514) [0x7fff65cc41a2] *1001 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] Thread 0x1e10a9 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e10aa 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e10ab 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e10ac 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e10ad Thread name "UI Worker 1" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, std::__1::__bind, RCPtr, BackgroundServiceTypeID), RCPtr&, RCPtr&, BackgroundServiceTypeID&> > >(void*) + 94 (Adobe Photoshop 2020 + 46275566) [0x106fa8bee] 1001 ??? (Adobe Photoshop 2020 + 46268892) [0x106fa71dc] 1001 ??? (Adobe Photoshop 2020 + 46270192) [0x106fa76f0] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e10bd Thread name "BridgeTalk" 1001 samples (1-1001) priority 28 (base 28) cpu time 0.009s (24.0M cycles, 8.6M instructions, 2.81c/i) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 ??? (ScriptingSupport + 2063994) [0x15f158e7a] 1000 ??? (ScriptingSupport + 1944236) [0x15f13baac] 1000 ??? (ScriptingSupport + 2065096) [0x15f1592c8] 1000 __semwait_signal + 10 (libsystem_kernel.dylib + 20530) [0x7fff65cc8032] *1000 semaphore_wait_continue + 0 (kernel + 1466336) [0xffffff8000365fe0] 1 ??? (ScriptingSupport + 1944191) [0x15f13ba7f] 1 ??? (ScriptingSupport + 1945012) [0x15f13bdb4] 1 ??? (ScriptingSupport + 1882199) [0x15f12c857] (running) Thread 0x1e10c2 Thread name "TaskSchedulerServiceThread" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 ??? (Chromium Embedded Framework + 39670887) [0x161d84467] 1001 ??? (Chromium Embedded Framework + 39473942) [0x161d54316] 1001 ??? (Chromium Embedded Framework + 39399044) [0x161d41e84] 1001 ??? (Chromium Embedded Framework + 39185109) [0x161d0dad5] 1001 ??? (Chromium Embedded Framework + 39704510) [0x161d8c7be] 1001 ??? (Chromium Embedded Framework + 39708093) [0x161d8d5bd] 1001 kevent + 10 (libsystem_kernel.dylib + 31114) [0x7fff65cca98a] *1001 ??? (kernel + 6733360) [0xffffff800086be30] Thread 0x1e10c3 Thread name "TaskSchedulerForegroundWorker" 1001 samples (1-1001) priority 28 (base 28) cpu time 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10c9 Thread name "DnsConfigService" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 kevent + 10 (libsystem_kernel.dylib + 31114) [0x7fff65cca98a] *1001 ??? (kernel + 6733360) [0xffffff800086be30] Thread 0x1e10cd Thread name "CompositorTileWorker1/146691" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e10ce Thread name "AudioThread" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10cf Thread name "TaskSchedulerSingleThreadForegroundBlocking0" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10d1 Thread name "TaskSchedulerSingleThreadBackgroundBlocking1" 1001 samples (1-1001) priority 0 (base 0) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10d2 Thread name "TaskSchedulerSingleThreadSharedBackgroundBlocking2" 1001 samples (1-1001) priority 0 (base 0) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10d3 Thread name "TaskSchedulerSingleThreadSharedForegroundBlocking3" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10d5 Thread name "NetworkConfigWatcher" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e10d6 Thread name "CacheThread_BlockFile" 1001 samples (1-1001) priority 28 (base 28) cpu time 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1162 Thread name "UI Worker 2" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, std::__1::__bind, RCPtr, BackgroundServiceTypeID), RCPtr&, RCPtr&, BackgroundServiceTypeID&> > >(void*) + 94 (Adobe Photoshop 2020 + 46275566) [0x106fa8bee] 1001 ??? (Adobe Photoshop 2020 + 46268892) [0x106fa71dc] 1001 ??? (Adobe Photoshop 2020 + 46270192) [0x106fa76f0] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1163 Thread name "UI Worker 3" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, std::__1::__bind, RCPtr, BackgroundServiceTypeID), RCPtr&, RCPtr&, BackgroundServiceTypeID&> > >(void*) + 94 (Adobe Photoshop 2020 + 46275566) [0x106fa8bee] 1001 ??? (Adobe Photoshop 2020 + 46268892) [0x106fa71dc] 1001 ??? (Adobe Photoshop 2020 + 46270192) [0x106fa76f0] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1165 Thread name "UI Worker 4" 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 void* std::__1::__thread_proxy >, std::__1::__bind, RCPtr, BackgroundServiceTypeID), RCPtr&, RCPtr&, BackgroundServiceTypeID&> > >(void*) + 94 (Adobe Photoshop 2020 + 46275566) [0x106fa8bee] 1001 ??? (Adobe Photoshop 2020 + 46268892) [0x106fa71dc] 1001 ??? (Adobe Photoshop 2020 + 46270192) [0x106fa76f0] 1001 std::__1::condition_variable::wait(std::__1::unique_lock&) + 18 (libc++.1.dylib + 30746) [0x7fff62cab81a] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1166 Thread name "com.apple.CFStream.LegacyThread" 1001 samples (1-1001) priority 28 (base 28) 1001 1001 mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff65cc4166] *1001 ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890] Thread 0x1e1171 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22145) [0x123106681] 1001 Halide::Runtime::Internal::worker_thread_already_locked(Halide::Runtime::Internal::work*) + 1628 (HalideBottlenecks + 18252) [0x12310574c] 1001 halide_cond_wait + 81 (HalideBottlenecks + 19889) [0x123105db1] 1001 Halide::Runtime::Internal::Synchronization::park(unsigned long long, Halide::Runtime::Internal::Synchronization::parking_control&) + 331 (HalideBottlenecks + 20715) [0x1231060eb] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1172 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22145) [0x123106681] 1001 Halide::Runtime::Internal::worker_thread_already_locked(Halide::Runtime::Internal::work*) + 1304 (HalideBottlenecks + 17928) [0x123105608] 1001 halide_cond_wait + 81 (HalideBottlenecks + 19889) [0x123105db1] 1001 Halide::Runtime::Internal::Synchronization::park(unsigned long long, Halide::Runtime::Internal::Synchronization::parking_control&) + 331 (HalideBottlenecks + 20715) [0x1231060eb] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1173 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22145) [0x123106681] 1001 Halide::Runtime::Internal::worker_thread_already_locked(Halide::Runtime::Internal::work*) + 1628 (HalideBottlenecks + 18252) [0x12310574c] 1001 halide_cond_wait + 81 (HalideBottlenecks + 19889) [0x123105db1] 1001 Halide::Runtime::Internal::Synchronization::park(unsigned long long, Halide::Runtime::Internal::Synchronization::parking_control&) + 331 (HalideBottlenecks + 20715) [0x1231060eb] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1174 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22145) [0x123106681] 1001 Halide::Runtime::Internal::worker_thread_already_locked(Halide::Runtime::Internal::work*) + 1628 (HalideBottlenecks + 18252) [0x12310574c] 1001 halide_cond_wait + 81 (HalideBottlenecks + 19889) [0x123105db1] 1001 Halide::Runtime::Internal::Synchronization::park(unsigned long long, Halide::Runtime::Internal::Synchronization::parking_control&) + 331 (HalideBottlenecks + 20715) [0x1231060eb] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1175 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22145) [0x123106681] 1001 Halide::Runtime::Internal::worker_thread_already_locked(Halide::Runtime::Internal::work*) + 1304 (HalideBottlenecks + 17928) [0x123105608] 1001 halide_cond_wait + 81 (HalideBottlenecks + 19889) [0x123105db1] 1001 Halide::Runtime::Internal::Synchronization::park(unsigned long long, Halide::Runtime::Internal::Synchronization::parking_control&) + 331 (HalideBottlenecks + 20715) [0x1231060eb] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1176 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22145) [0x123106681] 1001 Halide::Runtime::Internal::worker_thread_already_locked(Halide::Runtime::Internal::work*) + 1628 (HalideBottlenecks + 18252) [0x12310574c] 1001 halide_cond_wait + 81 (HalideBottlenecks + 19889) [0x123105db1] 1001 Halide::Runtime::Internal::Synchronization::park(unsigned long long, Halide::Runtime::Internal::Synchronization::parking_control&) + 331 (HalideBottlenecks + 20715) [0x1231060eb] 1001 __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff65cc7916] *1001 psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82a3abcb] Thread 0x1e1177 1001 samples (1-1001) priority 28 (base 28) 1001 thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff65d8458f] 1001 _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff65d87d36] 1001 Halide::Runtime::Internal::spawn_thread_helper(void*) + 13 (HalideBottlenecks + 22253) [0x1231066ed] 1001 Halide::Runtime::Internal::worker_thread(void*) + 33 (HalideBottlenecks + 22
Photo of Rebecca Pike

Rebecca Pike

  • 4 Posts
  • 1 Reply Like
I’m running Photoshop 21.0.0 on MacBook Pro late 2013 Mac OS Catalina Version 10.15.1.  Photoshop is hung at 99% saved. The problem is with photoshop hanging on saving at varying percentages of completion.  This occurs when saving to external hard drive over usb to ExFAT formatted drive.  At some point photoshop will hang and the only thing to do is force quit.  At that point photoshop will not reopen and I will need to restart the computer to open photoshop again.  This is my Spindump, it is truncated as the text box will only take so much, but I saved it as a text file I can email if needed.

Date/Time:        2019-11-08 17:13:01 -0500
End time:         2019-11-08 17:13:20 -0500
OS Version:       Mac OS X 10.15.1 (Build 19B88)
Architecture:     x86_64h
Report Version:   29

Data Source:      Stackshots
Shared Cache:     0x305e000 7DF95ED2-68B9-3E00-939A-F4D15177CD0B

Command:          Adobe Photoshop 2020
Path:             /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
Identifier:       com.adobe.Photoshop
Version:          21.0.0 (21.0.0.37)
Parent:           launchd [1]
PID:              1265

Duration:         18.30s
Duration Sampled: 10.00s
Steps:            1001 (10ms sampling interval)

Hardware model:   MacBookPro11,1
Active cpus:      4

Time Awake Since Boot: 6400s

Fan speed:        1295 rpm

----------------------------------------
Heavy format: stacks are sorted by count
----------------------------------------

Process:          Adobe Photoshop 2020 [1265]
UUID:             E2056635-48F4-369E-8F92-F2B040C964F8
Path:             /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/MacOS/Adobe Photoshop 2020
Architecture:     x86_64
Parent:           launchd [1]
UID:              501
Footprint:        5390.32 MB
Start time:       2019-11-08 17:13:10 -0500
End time:         2019-11-08 17:13:20 -0500
Num samples:      1001 (1-1001)
CPU Time:         0.281s (793.3M cycles, 178.6M instructions, 4.44c/i)
Note:             4 idle work queue threads omitted

  Thread 0x7f43    DispatchQueue "com.apple.main-thread"(1)    1001 samples (1-1001)    priority 46 (base 46)    cpu time 0.183s (511.5M cycles, 102.7M instructions, 4.98c/i)
  1001  start + 1 (libdyld.dylib + 70373) [0x7fff660522e5]
    1001  ??? (Adobe Photoshop 2020 + 9269649) [0x106195191]
      1001  ??? (Adobe Photoshop 2020 + 9268492) [0x106194d0c]
        1001  ??? (Adobe Photoshop 2020 + 4390412) [0x105cede0c]
          1001  ??? (Adobe Photoshop 2020 + 42301201) [0x108115711]
            1001  ??? (Adobe Photoshop 2020 + 42295042) [0x108113f02]
              1001  -[NSApplication run] + 658 (AppKit + 68982) [0x7fff2bd7dd76]
                1001  ??? (Adobe Photoshop 2020 + 42290898) [0x108112ed2]
                  1001  -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352 (AppKit + 91604) [0x7fff2bd835d4]
                    1001  _DPSNextEvent + 990 (AppKit + 96356) [0x7fff2bd84864]
                      1001  _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 41287) [0x7fff2d6ff147]
                        1001  ReceiveNextEventCommon + 600 (HIToolbox + 41917) [0x7fff2d6ff3bd]
                          1001  RunCurrentEventLoopInMode + 292 (HIToolbox + 42621) [0x7fff2d6ff67d]
                            1001  CFRunLoopRunSpecific + 499 (CoreFoundation + 237539) [0x7fff2eb77fe3]
                              978   __CFRunLoopRun + 1695 (CoreFoundation + 239879) [0x7fff2eb78907]
                                978   __CFRunLoopServiceMachPort + 322 (CoreFoundation + 242539) [0x7fff2eb7936b]
                                  978   mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff6619b166]
                                   *978   ipc_mqueue_receive_continue + 0 (kernel + 1161360) [0xffffff800031b890]
                              11    __CFRunLoopRun + 2213 (CoreFoundation + 240397) [0x7fff2eb78b0d]
                                11    __CFRunLoopDoTimers + 317 (CoreFoundation + 367838) [0x7fff2eb97cde]
                                  8     __CFRunLoopDoTimer + 859 (CoreFoundation + 369342) [0x7fff2eb982be]
                                    8     __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation + 370436) [0x7fff2eb98704]
                                      7     __NSFireTimer + 67 (Foundation + 411827) [0x7fff312658b3]
                                        6     ??? (Spaces + 242055) [0x138e28187]
                                          6     ??? (Spaces + 384531) [0x138e4ae13]
                                            6     ??? (Spaces + 372813) [0x138e4804d]
                                              6     ??? (Chromium Embedded Framework + 35992928) [0x1434bf560]
                                                6     ??? (Chromium Embedded Framework + 39186761) [0x1437cb149]
                                                  6     ??? (Chromium Embedded Framework + 35958730) [0x1434b6fca]
                                                    6     ??? (Chromium Embedded Framework + 39042017) [0x1437a7be1]
                                                      6     ??? (Chromium Embedded Framework + 39040399) [0x1437a758f]
                                                        6     ??? (Chromium Embedded Framework + 38932645) [0x14378d0a5]
                                                          3     ??? (Chromium Embedded Framework + 61073402) [0x144caa7fa]
                                                            2     ??? (Chromium Embedded Framework + 55270162) [0x144721b12]
                                                              2     ??? (Chromium Embedded Framework + 55270042) [0x144721a9a]
                                                                1     ??? (Chromium Embedded Framework + 61073021) [0x144caa67d]
                                                                  1     ??? (Chromium Embedded Framework + 39043195) [0x1437a807b]
                                                                    1     ??? (Chromium Embedded Framework + 39043637) [0x1437a8235]
                                                                      1     ??? (Chromium Embedded Framework + 39036192) [0x1437a6520]
                                                                        1     ??? (Spaces + 45781) [0x138df82d5]
                                                                          1     ??? (Spaces + 371081) [0x138e47989]
                                                                            1     ??? (Spaces + 371803) [0x138e47c5b] (running)
                                                                1     ??? (Chromium Embedded Framework + 61072908) [0x144caa60c]
                                                                  1     ??? (Chromium Embedded Framework + 39276268) [0x1437e0eec]
                                                                    1     mach_msg_trap + 10 (libsystem_kernel.dylib + 4454) [0x7fff6619b166]
                                                                     *1     hndl_mach_scall64 + 22 (kernel + 922150) [0xffffff80002e1226]
                                                                       *1     mach_call_munger64 + 517 (kernel + 2396293) [0xffffff8000449085]
                                                                         *1     mach_msg_overwrite_trap + 680 (kernel + 1232824) [0xffffff800032cfb8]
                                                                           *1     ipc_kmsg_copyin + 43 (kernel + 1148667) [0xffffff80003186fb]
                                                                             *1     ipc_kmsg_copyin_header + 3467 (kernel + 1145099) [0xffffff800031790b] (running)
                                                            1     ??? (Chromium Embedded Framework + 55261815) [0x14471fa77]
                                                              1     ??? (Chromium Embedded Framework + 59135115) [0x144ad148b]
                                                                1     ??? (Chromium Embedded Framework + 59311216) [0x144afc470]
                                                                  1     ??? (Chromium Embedded Framework + 58863290) [0x144a8eeba]
                                                                    1     ??? (Chromium Embedded Framework + 58863808) [0x144a8f0c0] (running)
                                                          2     ??? (Chromium Embedded Framework + 61073381) [0x144caa7e5]
                                                            1     pthread_mutex_unlock + 89 (libsystem_pthread.dylib + 6047) [0x7fff6625a79f] (running)
                                                            1     ??? (Chromium Embedded Framework + 61073781) [0x144caa975]
                                                              1     free + 29 (libsystem_malloc.dylib + 17026) [0x7fff66213282] (running)
                                                          1     ??? (Chromium Embedded Framework + 61073411) [0x144caa803]
                                                            1     ??? (Chromium Embedded Framework + 38917279) [0x14378949f] (running)
                                        1     ??? (Spaces + 241766) [0x138e28066]
                                          1     pthread_mutex_lock + 7 (libsystem_pthread.dylib + 5010) [0x7fff6625a392] (running)
                                      1     __NSFireTimer + 67 (Foundation + 411827) [0x7fff312658b3] (running)
                                  2     __CFRunLoopDoTimer + 379 (CoreFoundation + 368862) [0x7fff2eb980de]
                                    1     mk_timer_cancel + 10 (libsystem_kernel.dylib + 4874) [0x7fff6619b30a]
                                     *1     hndl_mach_scall64 + 22 (kernel + 922150) [0xffffff80002e1226]
                                       *1     mach_call_munger64 + 517 (kernel + 2396293) [0xffffff8000449085]
                                         *1     mk_timer_cancel_trap + 72 (kernel + 1378008) [0xffffff80003506d8]
                                           *1     ipc_object_translate + 50 (kernel + 1166066) [0xffffff800031caf2]
                                             *1     ipc_right_lookup_write + 24 (kernel + 1191512) [0xffffff8000322e58]
                                               *1     usimple_lock + 53 (kernel + 2457333) [0xffffff8000457ef5]
                                                 *1     hw_lock_to + 36 (kernel + 1352196) [0xffffff800034a204] (running)
                                    1     __CFArmNextTimerInMode + 404 (CoreFoundation + 236502) [0x7fff2eb77bd6]
                                      1     _dispatch_event_loop_poke + 702 (libdispatch.dylib + 122956) [0x7fff6601d04c]
                                        1     _dispatch_kq_drain + 244 (libdispatch.dylib + 124121) [0x7fff6601d4d9]
                                         *1     ??? (kernel + 1251072) [0xffffff8000331700] (runnable)
                                  1     __CFRunLoopDoTimer + 339 (CoreFoundation + 368822) [0x7fff2eb980b6]
                                    1     _pthread_mutex_firstfit_lock_slow + 25 (libsystem_pthread.dylib + 5712) [0x7fff6625a650]
                                     *1     ??? (kernel + 1251072) [0xffffff8000331700] (runnable)
                              5     __CFRunLoopRun + 2156 (CoreFoundation + 240340) [0x7fff2eb78ad4]
                                5     __CFRunLoopDoTimers + 317 (CoreFoundation + 367838) [0x7fff2eb97cde]
                                  5     __CFRunLoopDoTimer + 859 (CoreFoundation + 369342) [0x7fff2eb982be]
                                    5     __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation + 370436) [0x7fff2eb98704]
                                      5     __NSFireTimer + 67 (Foundation + 411827) [0x7fff312658b3]
                                        4     ??? (Adobe Photoshop 2020 + 42295379) [0x108114053]
                                          4     ??? (Adobe Photoshop 2020 + 4382593) [0x105cebf81]
                                            4     ??? (Adobe Photoshop 2020 + 4382383) [0x105cebeaf]
                                              4     ??? (Adobe Photoshop 2020 + 4848075) [0x105d5d9cb]
                                                4     ??? (Adobe Photoshop 2020 + 19108570) [0x106af72da]
                                                  3     ??? (Adobe Photoshop 2020 + 13972949) [0x1066115d5]
                                                    1     ??? (Adobe Photoshop 2020 + 15045529) [0x106717399]
                                                      1     ??? (Adobe Photoshop 2020 + 15048143) [0x106717dcf]
                                                        1     ??? (Adobe Photoshop 2020 + 14987581) [0x10670913d]
                                                          1     ??? (Adobe Photoshop 2020 + 14982137) [0x106707bf9]
                                                            1     __libm_modf_e7 + 99 (AdbePM + 21369075) [0x1202040f3] (running)
                                                    1     ??? (Adobe Photoshop 2020 + 15045498) [0x10671737a]
                                                      1     ??? (Adobe Photoshop 2020 + 15047206) [0x106717a26]
                                                        1     ??? (Adobe Photoshop 2020 + 15034805) [0x1067149b5]
                                                          1     ??? (Adobe Photoshop 2020 + 5683399) [0x105e298c7]
                                                            1     -[NSView _primitiveConvertSizeToBacking:useIntegralizationSpace:] + 50 (AppKit + 694903) [0x7fff2be16a77]
                                                              1     -[NSView _transformToBackingUsingIntegralizationSpace:] + 526 (AppKit + 461543) [0x7fff2bdddae7]
                                                                1     -[NSView _transformToView:] + 58 (AppKit + 452524) [0x7fff2bddb7ac]
                                                                  1     -[NSView convertPoint:toView:] + 90 (AppKit + 452761) [0x7fff2bddb899]
                                                                    1     -[NSView _convertPoint:toAncestor:] + 41 (AppKit + 452930) [0x7fff2bddb942]
                                                                      1     _convertPointToSuperview + 199 (AppKit + 453157) [0x7fff2bddba25] (running)
                                                    1     ??? (Adobe Photoshop 2020 + 15045078) [0x1067171d6]
                                                      1     ??? (Adobe Photoshop 2020 + 19714185) [0x106b8b089]
                                                        1     ??? (Adobe Photoshop 2020 + 43171222) [0x1081e9d96]
                                                          1     objc_msgSend + 46 (libobjc.A.dylib + 24686) [0x7fff64ce306e] (running)
                                                  1     ??? (Adobe Photoshop 2020 + 13973002) [0x10661160a]
                                                    1     ??? (Adobe Photoshop 2020 + 19106301) [0x106af69fd]
                                                      1     ??? (Adobe Photoshop 2020 + 4394226) [0x105ceecf2]
                                                        1     ??? (Adobe Photoshop 2020 + 4394047) [0x105ceec3f]
                                                          1     +[NSWindow windowNumberAtPoint:belowWindowWithWindowNumber:] + 0 (AppKit + 2199338) [0x7fff2bf85f2a] (running)
                                        1     ??? (Adobe Photoshop 2020 + 42295327) [0x10811401f]
                                          1     ??? (Adobe Photoshop 2020 + 4385278) [0x105cec9fe]
                                            1     ??? (Adobe Photoshop 2020 + 4388584) [0x105ced6e8]
                                              1     ??? (Adobe Photoshop 2020 + 4828088) [0x105d58bb8]
                                                1     ??? (Adobe Photoshop 2020 + 4471372) [0x105d01a4c]
                                                  1     ??? (Adobe Photoshop 2020 + 4475690) [0x105d02b2a]
                                                    1     ??? (Adobe Photoshop 2020 + 9473767) [0x1061c6ee7]
                                                      1     ??? (ScriptingSupport + 24531) [0x140b36fd3]
                                                        1     ??? (ScriptingSupport + 38327) [0x140b3a5b7]
                                                          1     ??? (ScriptingSupport + 1875914) [0x140cfafca]
                                                            1     ??? (ScriptingSupport + 2020864) [0x140d1e600]
                                                              1     malloc + 21 (libsystem_malloc.dylib + 5995) [0x7fff6621076b]
                                                                1     malloc_zone_malloc + 104 (libsystem_malloc.dylib + 6128) [0x7fff662107f0]
                                                                  1     nanov2_malloc + 56 (libsystem_malloc.dylib + 48734) [0x7fff6621ae5e]
                                                                    1     nanov2_allocate + 90 (libsystem_malloc.dylib + 48905) [0x7fff6621af09] (running)
239698) [0x7fff2eb78852]
                                4     __CFRunLoopDoObservers + 457 (CoreFoundation + 619924) [0x7fff2ebd5594]
                                  4     __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation + 620142) [0x7fff2ebd566e]
                                    1     ??? (Camera Raw + 1666006) [0x1bdc83bd6]
                                      1     ??? (Camera Raw + 1671577) [0x1bdc85199]
                                        1     TSUnlockMutex + 0 (CarbonCore + 40842) [0x7fff2ffbbf8a] (running)
                                    1     ??? (Camera Raw + 1665917) [0x1bdc83b7d]
                                      1     ??? (Camera Raw + 1666344) [0x1bdc83d28]
                                        1     ??? (Camera Raw + 1833387) [0x1bdcac9ab] (running)
                                    1     ??? (ScriptingSupport + 1832630) [0x140cf06b6]
                                      1     ??? (ScriptingSupport + 1838812) [0x140cf1edc]
                                        1     MPExitCriticalRegion + 132 (CarbonCore + 499504) [0x7fff3002bf30]
                                          1     String + 6 (CarbonCore + 645224) [0x7fff3004f868] (running)
                                    1     ??? (ScriptingSupport + 1832548) [0x140cf0664] (running)
                              1     __CFRunLoopRun + 1976 (CoreFoundation + 240160) [0x7fff2eb78a20]
                                1     __CFRunLoopDoObservers + 265 (CoreFoundation + 619732) [0x7fff2ebd54d4]
                                 *1     ??? (kernel + 1251072) [0xffffff8000331700] (runnable)
                              1     __CFRunLoopRun + 1558 (CoreFoundation + 239742) [0x7fff2eb7887e]
                                1     _kernelrpc_mach_port_insert_member_trap + 10 (libsystem_kernel.dylib + 4358) [0x7fff6619b106]
                                 *1     hndl_mach_scall64 + 22 (kernel + 922150) [0xffffff80002e1226]
                                   *1     mach_call_munger64 + 517 (kernel + 2396293) [0xffffff8000449085]
                                     *1     _kernelrpc_mach_port_insert_member_trap + 72 (kernel + 1226984) [0xffffff800032b8e8]
                                       *1     mach_port_insert_member + 142 (kernel + 1241918) [0xffffff800032f33e]
                                         *1     lt_elem_list_next + 11 (kernel + 1370523) [0xffffff800034e99b] (running)
                              1     __CFRunLoopRun + 1219 (CoreFoundation + 239403) [0x7fff2eb7872b]
                                1     __CFRunLoopDoObservers + 457 (CoreFoundation + 619924) [0x7fff2ebd5594]
                                  1     __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation + 620142) [0x7fff2ebd566e]
                                    1     objc_msgSend + 41 (libobjc.A.dylib + 24681) [0x7fff64ce3069] (running)

  Thread 0x7fb7    1001 samples (1-1001)    priority 31 (base 31)
  1001  thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff6625b58f]
    1001  _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff6625ed36]
      1001  ??? (Adobe Photoshop 2020 + 8909781) [0x10613d3d5]
        1001  ??? (Adobe Photoshop 2020 + 8909179) [0x10613d17b]
          1001  ??? (Adobe Photoshop 2020 + 8904417) [0x10613bee1]
            1001  __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff6619e916]
             *1001  psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82fbebcb]

  Thread 0x7fbe    Thread name "com.adobe.ngl-RecurringLogPosting-0x70000c686000"    1001 samples (1-1001)    priority 31 (base 31)
  1001  thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff6625b58f]
    1001  _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff6625ed36]
      1001  ??? (Adobe Photoshop 2020 + 50518798) [0x1088ebb0e]
        1001  ??? (Adobe Photoshop 2020 + 50518234) [0x1088eb8da]
          1001  ??? (Adobe Photoshop 2020 + 50518407) [0x1088eb987]
            1001  ??? (Adobe Photoshop 2020 + 50438841) [0x1088d82b9]
              1001  std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93 (libc++.1.dylib + 31041) [0x7fff63182941]
                1001  __psynch_cvwait + 10 (libsystem_kernel.dylib + 18710) [0x7fff6619e916]
                 *1001  psynch_cvcontinue + 0 (pthread + 19403) [0xffffff7f82fbebcb]

  Thread 0x7fff    Thread name "VulcanMsgRecv"    1001 samples (1-1001)    priority 31 (base 31)    cpu time 0.006s (17.2M cycles, 8.0M instructions, 2.15c/i)
  1001  thread_start + 15 (libsystem_pthread.dylib + 9615) [0x7fff6625b58f]
    1001  _pthread_start + 125 (libsystem_pthread.dylib + 23862) [0x7fff6625ed36]
      1001  vcfoundation::thread::Thread::ThreadProc(void*) + 9 (VulcanMessage5.dylib + 133261) [0x11e39988d]
        1001  vcfoundation::thread::AbstractThread::Run() + 65 (VulcanMessage5.dylib + 125301) [0x11e397975]
          1000  adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 943 (VulcanMessage5.dylib + 59211) [0x11e38774b]
            1000  adobe::vulcan::servicemgr::CSIRequest::Execute() + 50 (VulcanMessage5.dylib + 61492) [0x11e388034]
              1000  vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 28 (VulcanMessage5.dylib + 120522) [0x11e3966ca]
                1000  vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 164 (VulcanMessage5.dylib + 120702) [0x11e39677e]
                  1000  vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 38 (VulcanMessage5.dylib + 121650) [0x11e396b32]
                    1000  vcfoundation::ncomm::Connection::ReadIn() + 19 (VulcanMessage5.dylib + 123081) [0x11e3970c9]
                      1000  vcfoundation::io::Serializer::Deserialize() + 9 (VulcanMessage5.dylib + 106451) [0x11e392fd3]
                        1000  vcfoundation::io::Serializer::InternalDeserialize() + 35 (VulcanMessage5.dylib + 108111) [0x11e39364f]
                          1000  vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 49 (VulcanMessage5.dylib + 105387) [0x11e392bab]
                            1000  vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 49 (VulcanMessage5.dylib + 126915) [0x11e397fc3]
                              1000  vcfoundation::io::BufferedReader::InternalRead(char*, long) + 91 (VulcanMessage5.dylib + 127227) [0x11e3980fb]
                                1000  vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 20 (VulcanMessage5.dylib + 130556) [0x11e398dfc]
                                  1000  __recvfrom + 10 (libsystem_kernel.dylib + 17686) [0x7fff6619e516]
                                   *1000  hndl_unix_scall64 + 22 (kernel + 922118) [0xffffff80002e1206]
                                     *1000  unix_syscall64 + 650 (kernel + 7971242) [0xffffff800099a1aa]
                                       *1000  recvfrom_nocancel + 277 (kernel + 7322805) [0xffffff80008fbcb5]
                                         *1000  ??? (kernel + 7323286) [0xffffff80008fbe96]
                                           *1000  soreceive + 2238 (kernel + 7250286) [0xffffff80008ea16e]
                                             *1000  sbwait + 232 (kernel + 7294824) [0xffffff80008f4f68]
                                               *1000  msleep + 98 (kernel + 6933698) [0xffffff800089ccc2]
                                                 *1000  ??? (kernel + 6932512) [0xffffff800089c820]
                                                   *1000  lck_mtx_sleep + 112 (kernel + 1354144) [0xffffff800034a9a0]
                                                     *1000  thread_block_reason + 175 (kernel + 1416623) [0xffffff8000359daf]
                                                       *1000  ??? (kernel + 1422769) [0xffffff800035b5b1]
                                                         *999   machine_switch_context + 200 (kernel + 2481288) [0
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15862 Posts
  • 2455 Reply Likes
It looks like the Spindumps are incomplete. Can you post a link to the original text file? (dropbox/cc files)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15862 Posts
  • 2455 Reply Likes
One other thing to try to help isolate the problem: Go into Preferences > File Handling... and uncheck "Save in Background" and let us know if the freezing problem goes away.
Photo of Eric

Eric

  • 8 Posts
  • 6 Reply Likes
I did that a few weeks ago and has not helped fixed the problem.
Photo of Cyril

Cyril

  • 5 Posts
  • 1 Reply Like
Update of PS done 30 min ago, with the latest version and still the same problem ... here is the Spindump
https://www.dropbox.com/s/2suazm3o0xb3n0k/spindump.txt?dl=0
Photo of Adam Jerugim

Adam Jerugim, Employee

  • 224 Posts
  • 117 Reply Likes
Can someone try the following:

Navigate to Preferences > Plug-ins and uncheck 'Allow Extensions to Connect to the Internet' and 'Load Extension Panels' - then quit and restart.

Does saving to the external, exFAT drive work now?
(Edited)
Photo of Cyril

Cyril

  • 5 Posts
  • 1 Reply Like
what's going on Adobe ??? we can not work anymore ... why an old problem that had been erased by all the latest versions, resurfaced now !!! seriously, you had to be aware that the Apple OS was going to change a lot of things not? sorry but I'm a little annoyed at not being able to work with the new workflow !!!!
Photo of Adam Jerugim

Adam Jerugim, Employee

  • 224 Posts
  • 117 Reply Likes
Hi Cyril,

Can you please do me a favor and try the workaround I've suggested above? We're actively working on the issue but require user feedback to ensure we're on the right path to get it resolved.

Thanks.
Photo of Cyril

Cyril

  • 5 Posts
  • 1 Reply Like
Hi Adam,

always the same, 99% blocked
(Edited)
Photo of Eric

Eric

  • 8 Posts
  • 6 Reply Likes
Fingers crossed, but I haven't had it saving freeze on me yet after doing this. Probably have saved 20+ times to an external HD. Will report back again 24-48 hours. 
Photo of Eric

Eric

  • 8 Posts
  • 6 Reply Likes
Well that didn't last. Second save today resulted in 99% save. Latest Spindump:

https://www.dropbox.com/s/zsigl3r8lqzfys2/Spindump2.txt?dl=0
Photo of Mike Farley

Mike Farley

  • 3 Posts
  • 0 Reply Likes
Like so many others, it's Russian roulette.  Some saves work, and for me, it'll freeze at 0%.  Once frozen, you can click around in the program, but you can't save — or on any other work being done within Photoshop.  Force Quit and you can't reopen — have to bomb the Mac.  I am trying to be mindful to save all files to my desktop and then overwrite on my removable drive...  So far, so good.
Photo of Adam Jerugim

Adam Jerugim, Employee

  • 224 Posts
  • 117 Reply Likes
Another workaround while we continue to work on getting this issue resolved is to use an external drive that isn't exFAT formatted.