Photoshop 2019: When changing tabs, you see the current tab until you resize the entire image window

  • 2
  • Problem
  • Updated 1 month ago
  • (Edited)
Sometimes if I have multiple files open in tabs, when I select another tab from the one I am working on, I will continue to see the tab I just navigated from until I resize the entire window. This also applies to tab groups of other windows such as character, paragraph, properties, layers, etc. So for example, I will be in the Layer tab in a tab group, click on the Properties tab, and continue to see layers even though the Properties tab is selected. Then when I resize the window, I'll see the correct content in the tab. Sometimes, opening an additional file has also fixed the problem. 

This doesn't happen consistently enough to replicate on command, it only seems to happen once every few days, and on completely random files. Still, this is a huge disruption to my workflow.
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Jamie Trosen

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  • frustrated

Posted 7 months ago

  • 2
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Windows? Sounds like a graphics driver issue. If you go to Preferences > Performance... and uncheck "Use Graphics Processor" and restart Photoshop does the problem go away?

If so, update your graphics driver and reenable the preference.
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Jamie Trosen

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I am on mac Sierra. Should I still try to uncheck the processor?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yes. Give it a try. Will give us more clues.
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Jamie Trosen

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I'll try it. It may take a while to know if it took effect or not since it seems to happen randomly. 
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Jamie Trosen

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Shoot, it just happened again. That must not have been the issue. Any other ideas?
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Jesper Bache, Employee

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Hi Jamie,
You write that you are on 10.12. We are aware of an issue with macOS 10.12, where we did not get unhide notifications and as such got into a state where the UI would not update properly. This issue was fixed in 10.13.4.
If you are seeing this issue on an OS that is 10.13.4 or later, please let us know.
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Jamie Trosen

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Hi Jesper, I've noticed this same issue has recently started occuring again even though I am using the most up to date version of Photoshop. 
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Jesper Bache, Employee

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Hi Jamie, Which version of macOS are you using?
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Jamie Trosen

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I'm using Sierra 10.12.6
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Jesper Bache, Employee

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As I tried to state in an earlier comment. This is an issue related to macOS, and you will need to use macOS 10.13.4 or higher.
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Jamie Trosen

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Dang... I totally just got per my last email'd, didn't I.
Sorry, I read it too quickly and thought it was referring to PS version not Mac version! *facepalm* I'll get it updated, thanks!
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Jesper Bache, Employee

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No problem - let me know if you see problems after you update.
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Jamie Trosen

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Here's a video of the issue happening.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That is super strange. I've never seen that behavior. I'll probably have to consult with the engineers who do the windowing framework.