Photoshop 2019 (20.0.5) begins to report Not Enough RAM - especially if I've switched focus to another window and back.

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  • Updated 2 months ago
Lately I've been having lots of trouble with Photoshop 2019 freezing up/hitching for a while and failing to do many actions, saying that there is not enough RAM.  I first noticed it with trying to use brushes, but once it starts doing it, almost every action will report not enough RAM.  Sometimes it will even fail to load files due to not enough RAM, even after a fresh launch.

There's PLENTY of RAM available.  I can provide the System Information file if necessary, but I've got 16 GB of physical RAM, and Photoshop will start to do this even when 2/3 of that is still free and available.  I've also check to make sure I have plenty of room on my scratch disk, and even switched scratch disks.

I've also tried resetting preferences, as it seems Photoshop often slows down at the point of loading preferences.  This often fixes it, but the problem comes back.  I've even deleted Photoshop and reinstalled off of a fresh download, and it always starts doing this again.

Any ideas what else i can try?  It's been fine for a long time, and then maybe a month or two ago it started acting like this and it's a huge pain in the rear.
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Chad Self

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Posted 2 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does it crash out completely or just freeze up?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Chad Self

Chad Self

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It freezes momentarily, then continues.  After this, attempting most actions will cause a pop-up message saying "There is not enough RAM to..." and whatever.  Execute fill, use the brush tool, open a new file.  Or when exiting, it'll say not enough RAM to export the clipboard.

Here's my System Info.   NOTE:  After I alt-tabbed to paste this over here and went back to PS, I selected the brush tool and it froze for a moment, then complained that there wasn't enough RAM to use the brush tool, and now it'll just keep complaining about lack of RAM no matter what I try to do.  I really now believe there's some correlation to this behavior and switching focus to other programs and then back to PS.

Adobe Photoshop Version: 20.0.5 20190605.r.83 2019/06/05: 1206907  x64
Number of Launches: 2
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.753
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Processor speed: 3504 MHz
Built-in memory: 16333 MB
Free memory: 10459 MB
Memory available to Photoshop: 14942 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=2560
Display: 2
Display Bounds: top=22, left=-1050, bottom=1702, right=0
Display: 3
Display Bounds: top=0, left=2560, bottom=1050, right=4240
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8192
glgpu[0].GLName="NVIDIA GeForce GTX 1070"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.3086"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1070/PCIe/SSE2"
glgpu[0].GLRendererID=7041
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll"
glgpu[0].GLDriverDate="20190522000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8192
clgpu[0].CLName="GeForce GTX 1070"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="430.86"
clgpu[0].CLBandwidth=2.00654e+11
clgpu[0].CLCompute=2569.06
License Type: Subscription
Serial number: 90970653920976289769
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\Chad\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 232.3G, 53.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

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   icudt58.dll   International Components for Unicode   58, 2, 0, 0   
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Required plug-ins:

   3D Studio 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Accented Edges 20.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
   Average 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Average.8bf”
   Bas Relief 20.0 - from the file “Filter Gallery.8bf”
   BMP 20.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 11.3 - from the file “Camera Raw.8bi”
   Camera Raw Filter 11.3 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Chrome 20.0 - from the file “Filter Gallery.8bf”
   Cineon 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Cineon.8bi”
   Clouds 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Clouds.8bf”
   Collada 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
   Craquelure 20.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 20.0 - from the file “Filter Gallery.8bf”
   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 20.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 20.0 - from the file “Dicom.8bi”
   Difference Clouds 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Clouds.8bf”
   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
   Displace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 20.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “EazelAcquire.8ba”
   Entropy 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Export Color Lookup Tables 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Export3DLUT.8be”
   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “FastCore.8bx”
   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 20.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
   Flash 3D 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Fresco 20.0 - from the file “Filter Gallery.8bf”
   Glass 20.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Grain 20.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
   IGES 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 20.0 - from the file “JPEG2000.8bi”
   Kurtosis 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Lens Blur 20.0 - from the file “Lens Blur.8bf”
   Lens Correction 20.0 - from the file “Lens Correction.8bf”
   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 20.0 - from the file “Liquify.8bf”
   Matlab Operation 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “ChannelPort.8bf”
   Maximum 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Mean 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Measurement Core 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “MeasurementCore.8me”
   Median 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   MMXCore Routines 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “MMXCore.8bx”
   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “MultiProcessor Support.8bx”
   Neon Glow 20.0 - from the file “Filter Gallery.8bf”
   Note Paper 20.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “NTSC Colors.8bf”
   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
   Palette Knife 20.0 - from the file “Filter Gallery.8bf”
   Patchwork 20.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
   PCX 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “PCX.8bi”
   Photocopy 20.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “ChannelPort.8bf”
   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Pixar.8bi”
   Plaster 20.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
   PLY 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “PBM.8bi”
   Poster Edges 20.0 - from the file “Filter Gallery.8bf”
   PRC 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Radiance.8bi”
   Range 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Render Color Lookup Grid 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Export3DLUT.8be”
   Reticulation 20.0 - from the file “Filter Gallery.8bf”
   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
   Save for Web 20.0 - from the file “Save for Web.8be”
   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
   Shear 20.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
   Solarize 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “Solarize.8bf”
   Spaces 20.0 - from the file “Spaces.8li”
   Spatter 20.0 - from the file “Filter Gallery.8bf”
   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 20.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
   Stained Glass 20.0 - from the file “Filter Gallery.8bf”
   Stamp 20.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   STL 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Sumi-e 20.0 - from the file “Filter Gallery.8bf”
   Summation 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Targa 20.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 20.0 - from the file “Filter Gallery.8bf”
   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 20.0 - from the file “Filter Gallery.8bf”
   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
   U3D 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Underpainting 20.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
   Variance 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   Water Paper 20.0 - from the file “Filter Gallery.8bf”
   Watercolor 20.0 - from the file “Filter Gallery.8bf”
   Wave 20.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “U3D.8bi”
   WIA Support 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “WIASupport.8li”
   Wind 20.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 20.0 (20190605.r.83 2019/06/05: 1206907) - from the file “WBMP.8bi”
   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_2_108\purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_2_108\index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_2_108\purchaseTypekit.html”
   Home  2.7.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.7.0\index.html?v=2.7.0.66”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE
Photo of Jerry Syder

Jerry Syder

  • 310 Posts
  • 142 Reply Likes
This sound so familiar and something that has plagued me for the past few years. I then upgraded my Ram from 16 to 32GB thinking that would help and it still happened. When I checked Task Manager, my system was just using about 50% of total Ram(I just had Lightroom and PS opened). I also had an empty SSD dedicated for PS scratch disk and nothing worked. This used to happen with just one file open with maybe one or two SO. It stopped 5 days ago when I wiped Windows clean(and installed on an upgraded 1TB SSD) and did not touch the windows default settings for Virtual Memory. Since then, I've really push PS and not once did I get this. TBH, the default virtual memory is very small(since my reinstall), like 2040MB or something silly so not sure why switching off paging file caused this disruption. This is obviously an assumption but also an observation based on playing with Windows paging in the past and observing what you report.  
Photo of Chad Self

Chad Self

  • 3 Posts
  • 0 Reply Likes
Thanks.  I did figure if I don't find a solution soon, then the next step may be an OS re-install.  Its' been a while since I had to do that anyway, but obviously it's a pain so I'm hoping to avoid it.  However, I have been contemplating an SSD upgrade anyway so maybe I'll have to bite the bullet and do a fresh install instead of copying the drive when I do.
Photo of Jerry Syder

Jerry Syder

  • 310 Posts
  • 142 Reply Likes
Yup - it is a right pain. Literally took me a few years to bring myself to do it. It wasn’t even because of PS but it’s a nice side effect, having Photoshop not annoy me with the Not enough Ram message.
Photo of Jerry Syder

Jerry Syder

  • 310 Posts
  • 142 Reply Likes
That said, it would be great for Adobe to figure out what causes this. It’s been reported too many times in the past
Photo of James Gray

James Gray

  • 22 Posts
  • 6 Reply Likes
I had a similar problems several months ago.  I kept getting told  I was out of RAM.  I checked with some people who know more than I do.  It appears that the out of RAM message is not exactly correct.  I think it has more to do with paging and virtual memory, but it is related to RAM and RAM that is required for virtual memory usage.  In any case I upgraded RAM from 16 gig to 48 gig on my iMac and the problem went away.  I recommend that.