Photoshop CC 2018: Crashes when opening a video file

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  • Problem
  • Updated 9 months ago
  • (Edited)
Whether by drag & drop or via the menu File > Import > Video Files to Layers. Everytime you try to open a video file in Photoshop on a Mac with macOS High Sierra, it freezes for a few seconds and then crashes.
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Lowkey

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Posted 2 years ago

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Sharnav's Tech

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Same here.... Using Photoshop CC 2015
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does the problem happen if you use the current version of Photoshop? (CC 2019 20.0.2)