Photoshop 2017 "impossible to save due to disk error" (Win10 on AMD Radeon HD 8750M, 2Gb Vram, 16 Gb DDR3L RAM

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  • Updated 2 years ago
Hi all, forgive me for any possible repetition of past posts on this issue (but please note I had it when only after I installed Photoshop 2017 on a Windows 10 laptop).
The laptop comes with AMD Radeon HD 8750M processor with 2Gb dedicated Vram and 16 Gb DDR3L Memory.
Since when I installed Photoshop 2017, when I try to use "Select and Mask" (but non exclusively this tool), the operation fails, with (italian version of) "Impossible to save due to disk error".
I tried to: 1) modify the virtual memory, 2) change the size of the swap disk, 3) open the file from local hard disk, 4) open the file from USB key 5) open the file from external 1Tb HDD; 5) to use "small" files, "medium size" files, etc.
No way: the error "Impossible to save due to disk error" and the impossibility to use the Select and Mask tool is always present.

Can anyone help me? 

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Martina P

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Posted 2 years ago

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