Photoshop 2015: Screen Flicker (Windows 10)

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  • Updated 3 years ago
  • (Edited)
Photoshop CC 2015 with most current update has a flicker when using Eraser and Selection tools on a transparent background, and adding Text on ANY background.

I'm currently running Windows 10 with all updates and drivers installed (issue started on Windows 7 prior to upgrade) and RAM maxed out (8gb). Changing GPU mode doesn't fix the problem. This is a major hindrance as it causes a headache if I use it too long.
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Lonnie Mason

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Posted 3 years ago

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Adam Jerugim, Employee

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Hi Lonnie,

Can you provide some more information about your system? I just tried to reproduce this on my two Win 10 systems (one Surface Pro 3, the other a workstation desktop) and I haven't been able to recreate the issue you describe.

Specifically, I'd like to know which video card/GPU you have in your system and how many displays you have (you can share the top part of PS Help > System Info if you'd like too).

Thanks,
Adam
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Lonnie Mason

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Hey Adam,

My GPU is an HD Graphics 3000 (Dell Inspiron N5110). Here's the System Info from PS CC:

Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64
Operating System: Windows 8.1 64-bit
Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2295 MHz
Built-in memory: 8099 MB
Free memory: 5426 MB
Memory available to Photoshop: 7009 MB
Memory used by Photoshop: 69 %

If you need any more information, let me know and I'll get it to you.

Thanks!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That card is pretty old.

https://helpx.adobe.com/photoshop/kb/...

Intel HD Graphics P3000 cards/GPUs are no longer being tested and are not officially supported in Photoshop CC. Some GL functionality is available for these cards, but it's possible that newer features don't work.
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Wayne Barron

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Please check out this video here, for a work around with Photoshop under the Intel HD Graphics issues.

https://youtu.be/H4gP5FPf2Iw

Wayne
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Pablo C. Garcia

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Since Upgrade to Win 10 I encountered this issue. However THIS didn ́t do the trick for me and still flickered.
However, going to the apps icon > properties > compatibility and setting it to run as Windows 7 did the job and it stopped flickering even when a lot of RAM and GPU Memory is being used. Hope this helps.
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Hds Sergiu

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Thank you , that did the trick. Since i upgraded to windows 10 , my windows experience went downhill... i personally hate windows 10 so much. I am using it at work and it requires a lot of time to fresh install a new windows and configure it again with all the apps... so till i can get back to win 8.1 i have to endure this crap called windows 10.
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Wayne Barron

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I have Win10 installed, and it runs great on all my systems.
It takes the same amount of time to install all the apps on win10, that it does on WIn7 or Win8
Win8.1 is OK, better than Win8.
However, Win10, within the next year, is going to be a powerful system.

The good thing about it, is that if you do decide to go back to Win8.1, you will always be able to re-install Win10, once it suites your needs, as it is a registered OS on your Motherboard.

Have a good one.
Wayne